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Peter Tyson Reviews 

13,769
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, knowledge, and professional approach in resolving issues swiftly and efficiently. Many people appreciate the competitive pricing, often finding products at great deals, sometimes even cheaper than direct from the brand. The delivery service is frequently lauded for its speed, with many orders arriving quickly, often next day, and items being well-packaged and in perfect condition. The products themselves, including refurbished and clearance items, are consistently described as high quality and performing as expected, often exceeding expectations. However, some customers also noted issues with delivery, experiencing delays, missing items, or couriers refusing to complete services like taking items inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Product

People report positive experiences with product, often noting significant upgrades and excellent sound... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good and competitive... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and... See more

Order

Customers had positive experiences with order, praising the easy-to-navigate website and smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more

Company replied

Rated 5 out of 5 stars

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more

Company replied

Rated 5 out of 5 stars

Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cann... See more

Company replied

Rated 5 out of 5 stars

My experience of the technical and customer support side was excellent although the product I purchased (Naim Uniti Atom) had to go back on 2 occasions as it was faulty the first time and I couldn’t g... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(13,769)

3,040 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased onkyo muse y-40

I recently purchased onkyo muse y-40, I awaiting released date, as the released received amp within day. Well recommended

23 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you received your Onkyo Muse Y-40 so quickly after its release! Enjoy your new amplifier, Mark!

Rated 5 out of 5 stars

Great value as usual

Great value as usual, helpful staff. Excellent delivery service, amazing price on a dream amplifier, my favourite hifi dealer

23 June 2026
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Reply from Peter Tyson

We're so happy to hear you had such a positive experience with our team and delivery service, and that you found an amazing price on your dream amplifier. Thank you for your wonderful feedback and continued support, Ala!

Rated 5 out of 5 stars

Great company

Great company, and great staff. Highly recommended for Hi Fi.

23 June 2026
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Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with us, Robert. Thank you for your kind words and for highly recommending us for Hi-Fi!

Rated 5 out of 5 stars

How stores used to be

Fantastic to be able to phone up from overseas and speak to a human being. My product question was answered very well. A purchase was made and the whole service was very quick and efficient. Great customer interaction, great customer service. Looking forward to using Peter Tyson again.

16 June 2026
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Reply from Peter Tyson

We are so pleased to hear you had such a positive experience, especially being able to connect with us from overseas! We appreciate your kind words about our customer interaction and efficient service. Thank you for choosing us, and we look forward to serving you again, Jason.

Rated 5 out of 5 stars

Very good service and I was impressed…

Very good service and I was impressed by the immediate response when there was a problem.

22 June 2026
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Reply from Peter Tyson

We're so pleased to hear you received very good service and were impressed by our immediate response when you experienced a problem. Thank you for your feedback!

Rated 5 out of 5 stars

Good price fast delivery

Good price fast delivery

22 June 2026
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Reply from Peter Tyson

We're delighted to hear that you found our pricing to be good and that your order was delivered quickly. We appreciate your feedback, John!

Rated 5 out of 5 stars

Great shop always friendly company…

Great shop always friendly company always delivered in time and great products Jim

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you always find our company friendly, our deliveries timely, and our products great. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Best prices anywhere, Next day delivery. Always get my hifi from here. If only all companies were as good 👍

22 June 2026
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Reply from Peter Tyson

We're so glad to hear you consistently have a great experience with our company, prices, and next-day delivery! It means a lot that you always choose us for your hifi needs, Lee.

Rated 5 out of 5 stars

Would recommend

Delivery was fast, and my refund was dealt with extremely efficiently and quickly. Would recommend this company.

22 June 2026
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Reply from Peter Tyson

We're so glad to hear that your delivery was fast and that your refund was handled efficiently. We appreciate your recommendation, Caroline!

Rated 5 out of 5 stars

Great price

Great price, item delivered on time

22 June 2026
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Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price, Paul. Thanks for choosing us—we look forward to helping you again!

Rated 5 out of 5 stars

A great Naim for a modest price

First of all Peter Tyson does do some great deals and this was one of them, with a total saving of 28.4% of a Naim Nait XS3. Add to that a 6 year warranty, it was better value to buy new. I read someone had an issue with remote control, but it just needed resetting and making sure the batteries are in n correctly. Naim being Naim have them the other way round. Delivered within two days, excellent service and really pleased with the amp, although the power cable is designed to be loose, it can be irritating if there is any pressure on the cable, but got there eventually. Great sound and an excellent match for my kit. I had heard one previously and I do love the Naim house sound. The amp.and Peter Tyson I can both highly recommended.

22 June 2026
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Reply from Peter Tyson

We are thrilled to hear you're enjoying your new Naim Nait XS3 and that our deal provided such great value! It's fantastic that the 6-year warranty added to your peace of mind. We appreciate you sharing your insights on the remote and power cable; that's very helpful feedback. We're delighted the amplifier is a perfect match for your setup and delivers the sound you love.

Rated 5 out of 5 stars

Peter Tyson always exceed expectations…

Peter Tyson always exceed expectations with their service and advice.
Very pleased with my new Linton speakers.

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that our service and advice exceeded your expectations! It's wonderful to know you're very happy with your new Linton speakers, Gary. Enjoy!

Rated 5 out of 5 stars

First class service

First class service, packaging and product. I am delighted with my purchase of a Rel T5/X sub.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear you're delighted with your purchase of the Rel T5/X sub, and that you found our service, packaging, and product to be first-class. Thank you for your wonderful feedback, Mark!

Rated 5 out of 5 stars

Clear communication on shipping

Clear communication on shipping, easy to use site with good information on the products.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear that you found our website easy to use and that our product information was helpful. Thank you for your wonderful feedback, Erica!

Rated 5 out of 5 stars

Excellent …

Excellent service from a trusted company highly recommend Peter tyson

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you had such a positive experience with us. Thank you for your kind words and recommendation!

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