I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Review summary
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What people talk about most
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I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more
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Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more
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Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very helpful and trustworthy retailer
Very helpful and trustworthy retailer. Even if you shop online as I did, you feel really looked after.
25 July 2026
Unprompted review
Great product at a brilliant price
Great product at a brilliant price. Customer service was excellent particularly as i had some trouble with getting delivery which was entirely DPD's fault. Would absolutely recommend and use again.
24 July 2026
Unprompted review
Peter Tyson UK delivered an outstanding…
Peter Tyson UK delivered an outstanding shopping experience from start to finish. Their customer service was knowledgeable, responsive, and genuinely helpful, making the whole process smooth and hassle-free. The product arrived promptly, was securely packaged, and exceeded my expectations. I highly recommend Peter Tyson UK for their professionalism, excellent service, and commitment to customer satisfaction.
10 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Peter Tyson
We are so glad to hear that you consider us a trusted name in Hi-Fi. Your positive feedback truly means a lot to us. Thank you, Angela.
Best online price for the products
10 July 2026
Reply from Peter Tyson
We're so glad you found our online prices satisfactory! Thank you for taking the time to leave us a five-star review.
Brilliant service again today from Peter Tyson
Brilliant service again today from Peter Tyson – My new amplifier failed within a few days of delivery – ‘infant mortality’ – modern electronics either fail straight away or last forever – Anyway, Peter Tyson was amazing – A new unit was shipped for next day delivery with the old unit collected at the same time – DPD even brought shipping labels, so all I had to do was put the failed unit back in it’s box and tape up – pretty easy!!! – Many thanks to everyone I dealt with at Peter Tyson: Danny in Sales, Luke in Tech Support and Louise and Liam in Customer Service – Great company – Very easy to do business with…
24 July 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear about your positive experience with us, even when faced with an unexpected issue. It's wonderful to know that our team was able to resolve it quickly and efficiently for you. We truly appreciate your kind words, Keith!
I was interested in a pre-owned REL…
I was interested in a pre-owned REL subwoofer and unfortunately missed the deadline for the special price, so I asked if there was anything they could do. They gave me a discount off a brand new REL subwoofer, something they didn’t have to do but they did it anyway, fantastic service.
10 July 2026
Reply from Peter Tyson
We're so pleased to hear that we could assist you with a discount on a new REL subwoofer. Providing fantastic service is what we aim for, and we're delighted you had such a positive experience, Russell.
Sony X700/K 4K blu ray player
I have used Peter Tyson a few times now I allways wanted a Sony 4k blu ray player & they definitely delivered the goods I saved over sixty pounds on the player what a result best price online in the UK it's a wonderful 4k blu ray player very user friendly & the picture is out of this world if you do need any help about a product they are only a phone call away & helpful advice so yes I would thoroughly would recommend Peter Tyson online plus it's a great Web site.
10 July 2026
Reply from Peter Tyson
We're absolutely delighted to hear such wonderful feedback! It's fantastic that you found the perfect 4K Blu-ray player at an unbeatable price and that you're so pleased with its performance. We're also glad our team was able to provide helpful advice when you needed it. Thank you for your kind recommendation, Craig!
Fast delivery and excellent product
Fast delivery and excellent product . I’m a fan of the printed manual that nowadays seems to be a thing of the past but time stands still for no man I suppose
9 July 2026
Reply from Peter Tyson
We're so glad to hear you're enjoying our product and appreciate the fast delivery! We understand your sentiment about printed manuals. Thank you for your feedback, Alan!
Friendly customer service
Friendly customer service
The product was available and delivered quickly. When I inquired on spec about an (unlikely) trade in discount for an ancient amplifier the response was prompt and understanding.
4 June 2026
Reply from Peter Tyson
We're so pleased to hear that your product was available and delivered quickly! It's wonderful to know that our customer service team was prompt and understanding when you reached out. Thank you for your kind words.
My mp3 player
Excellent product, service and communication. Recommended.
23 July 2026
Unprompted review
Reply from Peter Tyson
We're thrilled to hear you had such a positive experience with our product, service, and communication. Thank you for your recommendation!
Best price available at the time and…
Best price available at the time and delivered nextday
9 July 2026
Reply from Peter Tyson
We're so pleased to hear that you found our pricing competitive and that your delivery arrived so quickly. Thank you for your wonderful feedback!
Timely, efficient, delivery of product
Timely, safe, secure delivery of my product without any issues
8 July 2026
Reply from Peter Tyson
We're so pleased to hear that your product was delivered in a timely, safe, and secure manner without any issues. Thank you for your wonderful feedback!
Reply from Peter Tyson
We're so pleased to hear about your quick delivery and that the item arrived in even better condition than you expected. Thank you for your wonderful feedback, Nat!
Excellent as always
Excellent as always. Good trustworthy company and extremely helpful staff this time they definitely went the extra mile for me. I'll definitely be back again in the near future.
8 July 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us and that our team went the extra mile! We truly appreciate your kind words and look forward to welcoming you back, Lee.
Great customer service
Although I ended up cancelling my order because I no longer required the item, I am so happy with the customer service for being honest and responsive, I’ll 100% look here first for white goods / Electricals in future.
20 July 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear that our customer service team was able to assist you effectively, even with your cancellation. We truly appreciate your kind words and look forward to helping you with your future white goods and electrical needs, Tiffany.
very polite and good quality and good…
very polite and good quality and good delivery on time
8 July 2026
Reply from Peter Tyson
We're so pleased to hear you had a positive experience with our team, product quality, and timely delivery. Thank you for your wonderful feedback, Dennis!
Good product at reasonable clearance…
Good product at reasonable clearance price- easy transaction with ref: and full receipt + initial delivery details - follow up details precise and fully adhered to ,down to within 5mins of schedule - communication and after-service for the period between purchas and delivery=excellent..
6 July 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with your recent purchase, from the easy transaction and reasonable price to the precise and timely delivery. We truly appreciate your kind words about our communication and after-service!
Peter Tyson Fantastic company
Fantastic company, I loved the speed of delivery and efficiency of ordering, and after sales support was second to none, I would highly recommend Peter Tyson as a retailer to buy your electrical goods from this company and you’ll find you will not be disappointed.
7 July 2026
Reply from Peter Tyson
We are so pleased to hear about your positive experience with us! It's wonderful to know that you found our delivery speed and ordering process efficient, and our after-sales support to be excellent. Thank you for your high recommendation!
Reply from Peter Tyson
Thank you for your wonderful five-star review, Christopher! We are so pleased to hear that you experienced quick and easy excellent service. Your feedback is greatly appreciated.
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