I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more
Company replied
Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more
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Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
Asks customers to review
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What a fab. refreshing customer experience.
What a refreshing customer experience. Extremely impressed.
I had an issue when my new oven arrived with some damage and a couple of concerns regarding its condition. From the outset, Joe was absolutely excellent to deal with.
He responded to every email incredibly quickly, kept me informed throughout, and genuinely went above and beyond to reach a fair resolution. Rather than simply dismissing my concerns, he took the time to seek guidance from the manufacturer regarding the appliance's safety standards and warranty position, ensuring that all of my questions were answered.
Joe was professional, courteous, and understanding throughout the process. He listened to my concerns, worked with me to find a solution. He made what could have been a stressful situation straightforward and positive.
It's refreshing to receive such responsive and customer-focused service these days. A big thank you to Joe for his outstanding support. I wouldn't hesitate to recommend both him and the company based on the level of customer care I received.
28 July 2026
Unprompted review
Resolved my speaker issue very quickly
Resolved my speaker issue very quickly; arranged collection, updates & delivery in a thoroughly professional and courteous manner. They have provided great support and will definitely be my 1st choice for any further purchases.
28 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Efficient and fast delivery
Efficient and fast delivery. Bought many products over many years and never had to return any of them
8 July 2026
Reply from Peter Tyson
We're so pleased to hear about your positive experience with our efficient and fast delivery. It's wonderful to know that you've been a long-time customer and have never needed to return a product. Thank you for your loyal support!
I bought a new TV
I bought a new TV. Great service. Quick and easy delivery. Product was as described at a good price. Will definitely use again.
13 July 2026
Reply from Peter Tyson
We're thrilled to hear you had such a positive experience with your new TV purchase, Ruth! It's wonderful to know that our service, delivery, and product met your expectations. We appreciate your kind words and look forward to serving you again.
Not underpowered
I thought it may be underpowered and nearly didnt buy it im so glad i did but 1 note it is turned down nearly to its lowest setting, another note i am running it from sub out to a single to double rca splitter cable
13 July 2026
Reply from Peter Tyson
We're so glad to hear you're happy with your purchase, Simon! We appreciate you sharing your experience and the details about your setup. Your feedback is valuable to us.
Reply from Peter Tyson
We appreciate you taking the time to share your thoughts, Steve. Thank you!
One of the inner boxes of atabites had…
One of the inner boxes of atabites had split therefore causing a problem. Still finding them all over the place, but never mind.
13 July 2026
Reply from Peter Tyson
Hi Lawrence,
Sorry to hear about your experience with the Atabites.
If you contact our dedicated Customer Service Department, we will be able to discuss this further and find a resolution for you.
Kind Regards
Paul
Customer Service Manager
Reply from Peter Tyson
We're so pleased you're happy with our efficient and fast service, and that you love the product and its colour. Thank you for your wonderful feedback, Neil!
Ordered on line which was a simple…
Ordered on line which was a simple process, the item was delivered next day and extremely well wrapped.
The item was exactly as described, a very happy customer.
13 July 2026
Reply from Peter Tyson
We're so happy to hear that your online ordering process was simple and that your item arrived quickly and well-protected. It's wonderful to know you're a very happy customer, Mike!
Reply from Peter Tyson
We're so pleased to hear that you experienced our fast and efficient service, and that you found our pricing competitive. Thank you for your feedback, Paul!
Cheers James
I have recently spent some time in the Carlisle store
I must say the service that I received was second to none the member of staff that assisted me was James Graham I can highly recommend his service
He took a real interest in my enquiries
Nothing I asked was a problem nothing was too much and after some trying testing swapping switching around I am delighted with the results
Once again James thanks for your time and patience
25 July 2026
Unprompted review
Reply from Peter Tyson
We are absolutely delighted to hear about your exceptional experience at our Carlisle store, Peter. It's wonderful to know that James provided such outstanding service and took a genuine interest in your needs. We appreciate you sharing your positive feedback and are thrilled you are delighted with the results.
Good price and quick delivery
Good price and quick delivery, message's sent when despatched and when I should receive item.
Followed up to make sure everything was ok.
13 July 2026
Reply from Peter Tyson
We're so pleased to hear you found our pricing good and that you experienced quick delivery. We appreciate you acknowledging our communication and follow-up to ensure everything was satisfactory.
Reply from Peter Tyson
We're so pleased to hear that you found our pricing competitive and that your delivery arrived so quickly. Thank you for your wonderful feedback, Ian!
Reply from Peter Tyson
We're so pleased to hear that your delivery was quick and that you are enjoying your new speakers. Thank you for your positive feedback, Neil!
Very pleased with the sales team’s…
Very pleased with the sales team’s product knowledge, the stock levels, and prices. I highly recommend Peter Tyson to anyone looking for great service and quality components.
13 July 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with our sales team's product knowledge, stock levels, and prices. Thank you for recommending us, Stuart!
If i get original product i m happy.👍
30 June 2026
Reply from Peter Tyson
We're glad to hear you anticipate enjoying our authentic products. We appreciate your positive feedback, Gurinder!
Reply from Peter Tyson
We appreciate you taking the time to share your feedback regarding the timely delivery of your order. We are pleased to know it arrived as expected.
Best prices on the market
6 July 2026
Reply from Peter Tyson
We are so glad to hear you found our prices to be the best! Thank you for taking the time to share your positive experience.
Very helpful and trustworthy retailer
Very helpful and trustworthy retailer. Even if you shop online as I did, you feel really looked after.
25 July 2026
Unprompted review
Reply from Peter Tyson
We're so happy to hear that you felt well looked after, even when shopping online! Providing a trustworthy and helpful experience is what we aim for.
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