I had to return an appliance as some parts were missing. I've got enough to deal with at home as my husband has serious health problems, which means I am now in sole charge of the house, garden etc pl... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Always a fantastic company to deal with. I've bought many products from them over the years and the service has always been exceptional. Big thank you to Ben who went out of his way to correct... See more
Company replied
Used Peter Tyson for several items over the years and always 1st class products and service. My latest purchase was a Denon AV amp. Arrived quickly and up and running same day. However just over a w... See more
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Brilliant service from Peter Tyson as usual. Quick delivery and above and beyond customer service. Special thanks to Steven for sorting out the digital cable (he'll know). My Quad Platina setup is now... See more
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Company details
Written by the company
Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Peter Tyson is my one stop shop for…
Peter Tyson is my one stop shop for hifi purchases. This is a very professional company who are super fast at dealing with enquiries and deliver quickly too.
1 September 2026
Great service as always and great…
Great service as always and great customer care ⭐️⭐️⭐️⭐️⭐️
1 September 2026
Good products with great service
Peter Tyson's online shopping experience was a pleasant one, the website was easy to negotiate, precise in the product information provided and a straightforward payment procedure. The purchased item, a media streamer, arrived on time, safe and sound and with no damage to the box. I will certainly consider Peter Tyson for any future Hi-Fi purchases.
1 September 2026
Very pleased with the whole process
Very pleased with the whole process. Price, delivery and response to query.
1 September 2026
Outstand Service
This is my third AV Receiver from Peter Tyson although I have only recently registered on the PT website.
My first purchase was a Yamaha AV Receiver back in 2009 and another more up to date Yamaha model in 2014.
After receiving the Denon AVR-X1800 I set it up with absolutely no problems whatsoever.
Once connected to a television the Denon receiver has a very user friendly interface and anyone even with basic experience will have no problems configuring this receiver.
I have never had any problems with my purchases and I can highly recommend Peter Tyson and will continue to support them with any future purchases.
Thank you for your Excellent Service.
9 July 2026
Unprompted review
Absolutely fantastic experience
Absolutely fantastic experience.
Jason in sales was a 🌟
I could not praise him enough.
Sooo helpful.
All via emails.
Helped a grown up out.
Superb bit of kit too. Denon N12
More than adequate for my needs.
Had my own old speakers to use.
Not as old as me though!!
Thanks again. 10/10
8 September 2026
Unprompted review
CD Player- Excellent Service and Item
Excellent description of item purchased. Easy to follow steps to purchase and excellent communication regarding delivery. Delivery was on time and Item purchased does exactly what was described. A+ and would buy again from Peter Tyson without hesitation.
1 September 2026
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Good purchase experience
Easy ordering and kept informed all the way. Delivered very promptly. Good price
31 July 2026
Reply from Peter Tyson
We're so pleased you found the ordering process easy and that you were kept informed throughout. Thank you for your positive feedback on our prompt delivery and good price, Jeff!
Monitor Audio speakers purchase
I purchased a pair of Monitor audio speakers from Peter Tyson. They were delivered next working day. EXCELLENT SERVICE as usual. HIGHLY RECOMMENDED. THANK YOU!
9 September 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear you had such a positive experience with your recent purchase of Monitor Audio speakers and that they were delivered so quickly. Thank you for your kind words and recommendation, Mike!
This FiiO KA15 for when you're LISTENING.
This FiiO KA15 is to replace my KA3. There's been a delay in responding to you. I was advised that to get the best out of the KA15's I should but some new headphone cabling with 4 4mm connects and separate wires to feed my Shure SE215 phones. I decided to wait for it all to arrive.
The results are outstanding. Was pretty good before,but now absolutely excellent. I listen to a lot of music (Really listen) and this is an excellent combination.
Very pleased indeed.
24 August 2026
Reply from Peter Tyson
We're so pleased to hear that the FiiO KA15 has made such a significant improvement to your listening experience! It's fantastic that the new headphone cabling and connectors have elevated your Shure SE215s to an absolutely excellent level. We appreciate you sharing your positive feedback, Susan.
Excellent to deal with always go above…
Excellent to deal with always go above and beyond to help. Fantastic team especially Alex who went above and beyond what was needed to get everything right. First class service and excellent advice. They always take the time to explain things clearly highly recommended wouldn't shop any where else also excellent prices. Customer service is the best I've ever had.
Will definitely be using them again.
14 September 2026
Unprompted review
Reply from Peter Tyson
We are so grateful for your wonderful feedback, Gary! It's fantastic to hear that our team consistently goes above and beyond to assist you. We truly appreciate your kind words about our service, advice, clear explanations, and excellent prices. We look forward to helping you again!
EXCELLENT SERVICE PROVIDED BY PETER…
EXCELLENT SERVICE PROVIDED BY PETER TYSON MY PRODUCT CAME VERY QUICKLEY AND I WAS VERY HAPPY WITH MY RECENT PURCHASE.
28 August 2026
Reply from Peter Tyson
We're so pleased to hear you're very happy with your recent purchase and that your product arrived quickly. Thank you for your wonderful feedback!
Simply the best experience in my life
Simply the best experience in my life. I have bought many items from different stores/different countries but I’ve never experienced something like this. The communication pre/post purchasing via email was excellent. The item was perfect and the expedition was lightning fast. Recommended without any doubt.
11 September 2026
Unprompted review
Reply from Peter Tyson
We are absolutely thrilled to hear that you had such an outstanding experience with us, Maurice! It's wonderful to know that our communication, the quality of the item, and the speed of delivery all exceeded your expectations. Thank you for your enthusiastic recommendation!
Great service and prices
I ordered a pair of refurbished Grado headphones and a iFi Go Link DAC, both for excellent prices i couldn't match elsewhere. The dispatch and delivery were nice and quick, with good communication throughout. There was an issue in that when the parcel arrived the DAC was missing, but the customer service team dealt with it very efficiently and the DAC arrived the following day.
I was a little hesitant about buying the headphones given they were refurbished, but i need not have worried - they sound perfect and look pretty much untouched.
Very happy with my purchases and won't hesitate to use Peter Tyson again.
4 September 2026
Unprompted review
Reply from Peter Tyson
We're delighted to hear you're so happy with your purchases and the excellent value you found! We appreciate you highlighting our efficient customer service in resolving the missing DAC. It's fantastic that the refurbished headphones exceeded your expectations. Thank you for choosing Peter Tyson, Michael.
Outstanding service
Outstanding service. I Google searched a Vacuum cleaner that I wanted to buy, PT came up with the best price by nearly £100. Trusting the high number of strong reviews, I placed my order at around midday on Thursday expecting 3-4 days for delivery, it arrived at 8am the following day. Outstanding.
10 September 2026
Unprompted review
Reply from Peter Tyson
We are so happy to hear about your outstanding experience with us, Chris! We appreciate you choosing us for your purchase and are delighted that we could offer the best price and such quick delivery. Thank you for your kind words.
Excellent service from the store and…
Excellent service from the store and shipped before the due date which was great, but bad delivery as did not follow instructions properly
28 August 2026
Reply from Peter Tyson
We're glad to hear about your positive store experience and early shipment! We're sorry to hear about the delivery issue.
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