Ocean Estate Agents Reviews 

5,535
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and supportive approach throughout the entire process. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that communication is frequent and questions are answered promptly. However, some customers also noted that the process could take longer than expected, and a few felt the need to actively chase for updates when things stalled.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the helpfulness and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the team's responsiveness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more

Rated 5 out of 5 stars

I’d like to thank our Estate Agent Sam he went above and beyond his job,he very professional and thorough and steered us through every step of the way from selling and buying,I’m going to miss our ca... See more

Rated 5 out of 5 stars

From day one Ocean were brilliant , The team kept us informed of any changes and Tanya rang with a regular update with where we were on the chain. Ella was our solicitor, from ocean and because of my... See more

Rated 5 out of 5 stars

Steve is an absolute legend! He has seen me through a few house sales and purchases and quite simply he cares! Which is everything! An estate agent can’t guarantee all will go smoothly but what’s most... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,535)

715 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional , helpful and friendly staff

From initial instructions through to completion communication with Tom and Jenny (2) have been great. Complications, when the arose were discussed and resolved with minimum stress. I have no hesitation in recommending Ocean for future property sales.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Ocean Estate Agents

Have recently instructed Ocean to value and market a property, and received prompt professional service from Claire Kington. Property value, description, and photographs were quickly emailed for approval along with notification of a viewing within a couple of days. Hoping to receive offers in due course.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Claire

Great experience with Claire, very accommodating for a last minute second viewing. Also useful being sent additional details about the property before the viewing.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience Buying Our First Home

We had an excellent experience purchasing our first home with Ocean Estate Agents. From our initial viewing through to completion, the whole process was handled professionally, and we always felt well informed.

A special thank you to Julie Bridges, who kept us updated throughout the purchase and was always approachable, responsive and proactive. We’d also like to thank Andy Burge for his support and guidance during the process. Both were a pleasure to deal with and helped make what could have been a stressful experience much smoother.

We always received prompt responses to our questions, and the team worked hard to keep everything progressing. Thanks to their efforts, our purchase completed successfully, and we’re delighted with our new home.

We would happily recommend Ocean Estate Agents to anyone looking to buy or sell a property. Thank you again to Julie, Andy and the whole Ocean team for all your hard work.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10

We started our journey buying our first property in January with a different estate agent. After 3 months of wasted time, false promises, and questionable practices, we ended up finding a property with Ocean. They were a night and day difference in their approach. Laid-back and honest viewings, amazing communication, and very efficient processes in place, we felt looked after throughout. A special shout-out to Seamus, who led the first stage of viewings and kept in contact throughout, and Emily, our moving manager, for guiding us through to the end. Massive thank you to the team, couldn’t ask for anything more.

10 July 2026
Rated 5 out of 5 stars

Helpful for finding properties

I found Ocean lettings very helpful in getting our rental property sorted. Charlotte Payne was especially good in keeping us informed and up to date on how things were going and what we needed to do.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I sold 2 houses with ocean within a…

I sold 2 houses with ocean within a year and found them to be very good.
The staff have been very supportive and helpful along with keeping me up to date with everything. Hopefully I also kept them up to date with everything going on especially with my late mums property. I would like to thank Lulu and Billy especially.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent team at Knowle

Excellent team at Knowle, made selling a smooth experience & especially with Ocean’s own conveyancing/legal service.
Would and have recommended to others.

7 July 2026
Rated 5 out of 5 stars

Fantastic from start to Finish!

Karen was fantastic from start to finish! Dealt with all our queries and sale process wonderfully
As well as just being an all round top lass!
Very grateful to have used her for conveyancing on our property!
Cheers Karen you ledge! ❤️

17 June 2026
Rated 5 out of 5 stars

Ocean in Southville and a super company…

Ocean in Southville are a super company to work with again. Everyone is so helpful and on the ball. A big thank you to the whole team, especially Tom and Jenny for keeping in touch through the whole process. I am sure we will be in touch again.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Jamie

First of all - wow. What an establishment. Superhero Jamie Ashford swooped in to save my faith in humanity. After continuous let downs from other estate agents, I was beginning to think the human race was only out for itself… until we were introduced to the North Street branch of Ocean. Jamie handled our tenancy application with professionalism, speed and rigour, despite various setbacks on our end.

We will be having a pint in the new flat in your honour, Jamie.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

We had a positive experience with…

We had a positive experience with Ocean. From the house offer to completion, the whole team was very responsive and helpful.
Also, a very positive experience with Luigi for our first-time buyer mortgage. Explained very well and a straightforward process. Recommended!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Thank you so much for all your help throughout our remortgage journey. As always, the team at Oceans went above and beyond to support us and made the entire process smooth and stress-free.

A special thank you to Richard Jarrred and Claire Ford for helping us secure an even better remortgage deal than we expected. We really appreciate your professionalism, dedication, and excellent communication throughout.

We are delighted with the service we received and would happily give Oceans a well-deserved 5-star rating. Highly recommended!

1 July 2026
Unprompted review
Rated 4 out of 5 stars

Ocean were good but we stipulated a few…

Ocean were good but we stipulated a few times that we wanted all pots and rubbish removed from the property we were purchasing. However everything was left for us to get rid of (another expense). Surely this should be checked out

26 June 2026
Rated 5 out of 5 stars

Really responsive and helpful

Really responsive and helpful. Always tried their best to get me answers both on the house purchase and the process which was useful as a first time buyer navigating everything for the first time.

26 June 2026

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