We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Real Estate Agents
- Apartment Rental Agency
- Condominium Rental Agency
- Conveyancer
- Mortgage Broker
- Property Management Company
Written by the company
Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.
Contact info
187-189 Whiteladies Road, BS8 2RY, Bristol, United Kingdom
- 0117 9466007
- customercare@oceanhome.co.uk
- www.oceanhome.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional , helpful and friendly staff
From initial instructions through to completion communication with Tom and Jenny (2) have been great. Complications, when the arose were discussed and resolved with minimum stress. I have no hesitation in recommending Ocean for future property sales.
Ocean Estate Agents
Have recently instructed Ocean to value and market a property, and received prompt professional service from Claire Kington. Property value, description, and photographs were quickly emailed for approval along with notification of a viewing within a couple of days. Hoping to receive offers in due course.
Great experience with Claire
Great experience with Claire, very accommodating for a last minute second viewing. Also useful being sent additional details about the property before the viewing.
Fantastic Experience Buying Our First Home
We had an excellent experience purchasing our first home with Ocean Estate Agents. From our initial viewing through to completion, the whole process was handled professionally, and we always felt well informed.
A special thank you to Julie Bridges, who kept us updated throughout the purchase and was always approachable, responsive and proactive. We’d also like to thank Andy Burge for his support and guidance during the process. Both were a pleasure to deal with and helped make what could have been a stressful experience much smoother.
We always received prompt responses to our questions, and the team worked hard to keep everything progressing. Thanks to their efforts, our purchase completed successfully, and we’re delighted with our new home.
We would happily recommend Ocean Estate Agents to anyone looking to buy or sell a property. Thank you again to Julie, Andy and the whole Ocean team for all your hard work.
10/10
We started our journey buying our first property in January with a different estate agent. After 3 months of wasted time, false promises, and questionable practices, we ended up finding a property with Ocean. They were a night and day difference in their approach. Laid-back and honest viewings, amazing communication, and very efficient processes in place, we felt looked after throughout. A special shout-out to Seamus, who led the first stage of viewings and kept in contact throughout, and Emily, our moving manager, for guiding us through to the end. Massive thank you to the team, couldn’t ask for anything more.
A smooth journey for us first timers
A smooth journey for us first timers, everything was explained wonderfully and dealt with in a professional manner. Thank you!
Helpful for finding properties
I found Ocean lettings very helpful in getting our rental property sorted. Charlotte Payne was especially good in keeping us informed and up to date on how things were going and what we needed to do.
I sold 2 houses with ocean within a…
I sold 2 houses with ocean within a year and found them to be very good.
The staff have been very supportive and helpful along with keeping me up to date with everything. Hopefully I also kept them up to date with everything going on especially with my late mums property. I would like to thank Lulu and Billy especially.
Excellent team at Knowle
Excellent team at Knowle, made selling a smooth experience & especially with Ocean’s own conveyancing/legal service.
Would and have recommended to others.
Great viewings with Claire
Had a couple of fab viewings with Claire Kington in Bristol, she really helped us through the viewing process, made us feel comfortable whilst we’re on our property search.
Fantastic from start to Finish!
Karen was fantastic from start to finish! Dealt with all our queries and sale process wonderfully
As well as just being an all round top lass!
Very grateful to have used her for conveyancing on our property!
Cheers Karen you ledge! ❤️
Ocean in Southville and a super company…
Ocean in Southville are a super company to work with again. Everyone is so helpful and on the ball. A big thank you to the whole team, especially Tom and Jenny for keeping in touch through the whole process. I am sure we will be in touch again.
Great Mortgage Experience
Nicola and Neil helped us get our mortgage on the best rate. They were patient with our questions and made the whole process feel seamless
Thank you, Jamie
First of all - wow. What an establishment. Superhero Jamie Ashford swooped in to save my faith in humanity. After continuous let downs from other estate agents, I was beginning to think the human race was only out for itself… until we were introduced to the North Street branch of Ocean. Jamie handled our tenancy application with professionalism, speed and rigour, despite various setbacks on our end.
We will be having a pint in the new flat in your honour, Jamie.
We had a positive experience with…
We had a positive experience with Ocean. From the house offer to completion, the whole team was very responsive and helpful.
Also, a very positive experience with Luigi for our first-time buyer mortgage. Explained very well and a straightforward process. Recommended!
Excellent Service
Thank you so much for all your help throughout our remortgage journey. As always, the team at Oceans went above and beyond to support us and made the entire process smooth and stress-free.
A special thank you to Richard Jarrred and Claire Ford for helping us secure an even better remortgage deal than we expected. We really appreciate your professionalism, dedication, and excellent communication throughout.
We are delighted with the service we received and would happily give Oceans a well-deserved 5-star rating. Highly recommended!
Great Service Again!
Ocean were good but we stipulated a few…
Ocean were good but we stipulated a few times that we wanted all pots and rubbish removed from the property we were purchasing. However everything was left for us to get rid of (another expense). Surely this should be checked out
Really responsive and helpful
Really responsive and helpful. Always tried their best to get me answers both on the house purchase and the process which was useful as a first time buyer navigating everything for the first time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








