Customer service was brilliant. From the very start of not knowing what i needed to start making candles. To getting everything i needed in the one place . Were brilliant to deal with. Would definatel... See more
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I bought two aroma diffuser oils and a fragrance oil, all 100ml. The scent is wonderful as always. What makes me hesitate to order more is the shipping rate. The total cost for the three was almost €1... See more
Company replied
Great products from a trusted company. Fast delivery, overall a great company to deal with, would highly recommend them.
Excellent Company, Super Fast Delivery, Wax is top quality. It also has to be said that customer service is outstanding. I had many questions when I first started making wax melts. Questions that were... See more
Company replied
Company details
Written by the company
We understand that creating incredible home fragrance products, starts with incredible supplies. As experienced chandlers, we’ve worked tirelessly to create a reliable and robust home fragrance range that meets the needs of both established, and novice makers. We’ve partnered with a world renowned perfumer to offer a diverse range of fragrance oils which are all rigorously tested in a variety of natural waxes to ensure compatibility and scent throw throughout your collection. Chandlers across the World (and their customers) have fallen in love with many of our fragrances and we’re excited to be expanding our range even further. We know first-hand the need for high-quality supplies to both set you apart from your competitors, and to guarantee the safety during production and transportation. With rigorous quality assurance processes, combined with full CLP legislative compliance, we aim to give peace of mind to both you and your customers. Having been customers of a range of candle supplies businesses, we know how critical clear and timely communication can be. Our dedicated and professional team are here to ensure we maintain the impeccable communication and service that you’d expect from a key partner in your business.
Contact info
Unit 7B Milltown Industrial Estate, BT343FN, Warrenpoint, Newry, United Kingdom
- +44 28 4177 4362
- support@nicandlesupplies.com
- nicandlesupplies.com
4.8
Excellent
146 reviews
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Replied to 100% of negative reviews
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Customer service was brilliant
Customer service was brilliant. From the very start of not knowing what i needed to start making candles. To getting everything i needed in the one place . Were brilliant to deal with. Would definately recommend .
19 August 2026
Great company to deal with.
Great products from a trusted company. Fast delivery, overall a great company to deal with, would highly recommend them.
26 August 2026
Premium Products
The best selection of products in the business and the quality is unrivalled.
25 August 2026
Reply from NI Candle Supplies Ltd
You're very welcome, Miss Ward! Thank you for your support and for taking the time to leave us a review.
Great customer service, friendly and helpful .…
Very easy website to use.Prompt delivery . Beautiful product, advice onsite .
28 July 2026
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave such lovely feedback, Maria. We really do appreciate it!
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review, Camila. We really appreciate your support!
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review, Akila. We really appreciate it!
FAST DELIVERY AND OIL IS AMAZING JUST…
FAST DELIVERY AND OIL IS AMAZING JUST LIKE THE PERFUME.
24 June 2026
Reply from NI Candle Supplies Ltd
Thanks for such lovely feedback, Julie! We're really pleased that you love your order.
Excellent Service
Quick efficient delivery, excellent customer service, will definitely be back for more soon....
24 June 2026
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review, Sarah. We really appreciate you supporting our small business.
Great quality roomspray base and…quality products
Great quality roomspray base and excellent service
24 June 2026
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave a review for us, Deborah. We're really glad you love our room spray base and enjoy using our products.
Placed the order Thursday and it was…
Placed the order Thursday and it was with me midday Saturday great service!
26 May 2026
Reply from NI Candle Supplies Ltd
We're glad we could help! Thanks for continuing to support our business. We hope to help you continue to grow yours for many years to come.
The delivery is so fast and i nevwr…
The delivery is so fast and i nevwr have an issue with anything i purchase
26 May 2026
Reply from NI Candle Supplies Ltd
Thanks for leaving us a review, Margaret! We really appreciate your support and are glad you love our products.
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review, Karina! We really appreciate your support and are here to help if you need us.
High cost for shipping
I bought two aroma diffuser oils and a fragrance oil, all 100ml. The scent is wonderful as always. What makes me hesitate to order more is the shipping rate. The total cost for the three was almost €148 which doesn't make it worthwhile. Delivery was super fast, but I prefer a longer delivery and less shipping costs. The company should consider using other carriers instead of DHL which, albeit very efficient, is very expensive.
26 March 2026
Reply from NI Candle Supplies Ltd
Thank you for your feedback and for choosing our aroma diffuser and fragrance oils. We're delighted to hear you love the scents!
We understand your concern about shipping costs, especially when ordering from Northern Ireland to Malta. Post-Brexit, our options are limited as most routes go through mainland UK, which then incurs Customs fees, duty, and taxes. Currently, DHL and UPS are the best options to avoid additional delivery charges.
We appreciate your suggestion and are actively exploring more cost-effective shipping solutions. In the meantime, you're welcome to arrange your own shipping if you find a slower, more affordable option that suits you better. We are very happy to assist with any paperwork or information needed to allow you to do this.
Thank you for your understanding and support!
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review, Jamie. We're glad we could help, and look forward to continuing to support your crafting.
Reply from NI Candle Supplies Ltd
Thanks for taking the time to leave us a review, Terence; and for your support also. We really appreciate both!
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