Clarity Insolvency Reviews 

2,030
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the advisors are exceptionally supportive, kind, and professional, which helps put anxious people completely at ease during stressful financial situations. Consumers also appreciate the thorough explanations of all available choices and the remarkably fast communication handled smoothly through convenient messaging platforms. Some reviewers were not happy with occasional pressure to commit to specific choices or felt that communication dropped off entirely after they changed their minds. A few individuals also experienced unexpected redirections or found that responses stopped coming once they decided against proceeding with the proposed plans.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their knowledgeable, patient, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising advisors for being extremely... See more

Service

People report positive experiences with service, highlighting the fantastic, efficient, and thorough... See more

User experience

Reviewers express great satisfaction regarding their user experience, highlighting how staff members explain... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the me... See more

Rated 5 out of 5 stars

I soke to a friendly and professional advisor who explained the process fully it was all done so efficiently I feel like a massive weight has been lifted thank you so much 🙏

Rated 5 out of 5 stars

Extremely helpful throughout all the process.i was given all the options available and eventually and finally I have got rid of the debt that has been worrying me for quite a few years.i highly recomm... See more


Company details

  1. Debt Relief Service
  2. also in
  3. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,030)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A professional and caring service helped me so much.

From my initial website enquiry to the final proposal the team at Clarity were really excellent. Not only the professional advice and explanation but also the personal check ins relating to the mental stress of dealing with debt.

I highly recommend this company if you are facing a similar challenge.

The chat moved to a WhatsApp conversation which made it even easier to keep track and share files or documents.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I soke to a friendly and professional advisor who explained the process fully it was all done so efficiently I feel like a massive weight has been lifted thank you so much 🙏

14 September 2026
Unprompted review
Rated 5 out of 5 stars

I was so nervous with sorting out my…

I was so nervous with sorting out my bills especially over the phone. All conversations were done through WhatsApp and so efficiently. They are so helpful in helping people like myself who need help in sorting out their finances. If you get declined for one option they will look into other options that suit your needs. I’m so grateful to them.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

I had been worrying about my debts and…

I had been worrying about my debts and didn’t know what to do to clear them. After speaking with clarity he really made me feel better. He explained all the different options I had available and I agreed to go with IVA he explained how it worked in great detail and made me feel so much better and at ease about helping me understand a way that’s beneficial for me to clear my debts. He was very polite calm and understanding. I ended that conversation feeling very relieved and happy with the help and options I received from him.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Paul was amazing at corresponding and explaining things clearly every step of the way. He worked brilliantly around my busy schedule.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Gerald Ngowi at Clarity insolvency

I had a chat with Gerald Ngowi, He was very friendly, Had all the time in the world to talk and made me feel better about my situation with on phone call. Gerald assured me he and his team would find a solution to my problem and within a short period from my first chat my situation has been resolved. I’m very happy with the outcome and very thankful.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Kenan was really helpful and kind

Kenan was really helpful and made me feel at ease, I wish I had taken the step sooner to sort my finances out as kenan made it feel very simple and stress free, would definitely recommend. Thank you

7 September 2026
Unprompted review
Rated 5 out of 5 stars

The agent I spoke to was very helpful…

The agent I spoke to was very helpful and understanding of my situation. He told me that I had 3 options and I chose 1 of them. He explained everything I in detail so that I could understand the whole process. He was very helpful, polite, and very knowledgeable. I would absolutely recommend him to anyone else in my situation. Thank you.

3 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look