Ben is a such an awesome person to deal with. He makes the whole process so easy and enjoyable. Ben's communication skills are extraordinary, just the way he explains things to make the process eas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ben made our loans process simple from beginning to end and we could not recommend his services more highly. Communication was A1 every step of the way and his prompt replies made purchasing... See more
Ben was absolutely amazing through this process he was always checking in to make sure everything was going well and always answering our calls and queries straight away
I would highly recommend Ben to anyone. Informed and professional service, he kept me updated through regular communication and worked hard to get me the best deal out there. He also persevered thro... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Contact info
Emerald, 3782, Emerald, Victoria, Australia
- 0424 153 236
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben the Legend
Ben is a such an awesome person to deal with. He makes the whole process so easy and enjoyable. Ben's communication skills are extraordinary, just the way he explains things to make the process easy but also takes time to realy get to know you and what you realy need and want, which is so awesome. I would highly recommended Ben Smith to anyone.
Cheers
Ben was absolutely amazing through this…
Ben was absolutely amazing through this process he was always checking in to make sure everything was going well and always answering our calls and queries straight away
Top broker!
Top broker!
Our situation wasn’t completely straightforward, as I had previous defaults on my credit history, which made me quite nervous about whether we would be approved. From the very beginning, our broker was reassuring, knowledgeable and completely transparent about our options. He took the time to understand our circumstances, guide us through everything and find a lender that suited our situation.
He also went above and beyond it helping more than my conveyancer in securing a sale for our new place.
100% recommended
Thanks Ben
Ben went above and beyond to help me…
Ben went above and beyond to help me secure a home loan for my childhood house, he made the whole process so much less stress free. Will absolutely be using him again!
Always very helpful and kind
Always very helpful and kind. Gets things done fast and efficiently
Liberty Financial 10/10
Ben at Liberty provided outstanding financial service support assisting us with refinancing our home loan. Professional, knowledgeable, and genuinely focused on achieving the best outcome. He made complex matters easy to understand and was always responsive and reliable. Highly recommend his assistance to anyone needing expert financial guidance.
Ben was absolutely fantastic throughout…
Ben was absolutely fantastic throughout what was a complex settlement involving court ordered consent orders, multiple debt payouts and a property transfer. From start to finish he went above and beyond — always responsive, explained every step of the process clearly and proactively coordinated between myself and the conveyancer to ensure everything ran smoothly. When issues arose with timing and documentation he handled everything calmly and efficiently without me having to chase anything. Settlement completed on time and all disbursements were processed same day as promised. Ben made an incredibly stressful process feel manageable and I genuinely could not have done it without him. Would highly recommend Ben without hesitation to anyone navigating a refinance or complex mortgage situation. If you want someone you can trust and rely on in telling you now, this man will have your back and get you what you need. I’ll never go to another broker other than Ben.
Ben is a legend he worked through an up…
Ben is a legend he worked through an up and down loan and sorted it
It was great experience working with…
It was great experience working with Ben he was extremely helpful.
Ben at Liberty financial
Ben at Liberty financial has been an absolute ripper to deal with. Friendly, down to earth fella that also has all the info at hand with every query. Makes the experience a whole lot easier with these guys, with large transactions, trust and knowledge are key and Ben’s nailed it. Great to deal with. Highly recommend
Ben was excellent.
Ben was excellent.
He was ahead of where the finance was all the way, making sure we were kept informed and even following up with the bank when he thought things were not happening as quickly and seamlessly as they should.
It was a stress free process working with Ben
Takes the worry out of organising your finances
Ben was more than helpful, nothing was too much trouble and he explained ( and re explained) the finance model provided to us simply so we could understand. He was kind,polite and down to earth and I have no hesitation in recommending his services.
The whole package
I cannot recommend Ben highly enough. He took the time to explain the process from the very beginning and supported us throughout. Whenever an issue or delay arose, he ensured it was resolved immediately, always looking out for our best interests. We look forward to utilizing his services again in the future.
Ben was so easy to work with and…
Ben was so easy to work with and delivered all his actions during our application and approval so quick great job
Best in the business
Best in the business! :) Home loan sorted at such a good rate, with an offset account. Nice one.
If there was a killer AI that was a…
If there was a killer AI that was a broker, it would named Ben Smith. You’re a gun! Thanks for sorting everything out!
Fabulous service
Fabulous service, excellent and clear communication. Highly recommend
Amazing customer service
Ben has been absolutely amazing to deal with any questions I had were answered very quickly and no matter what time I contacted him he was always able to respond quickly.
Helpful and friendly
Was in contact with us throughout the entire process, making sure everything was done. Easy to talk to very friendly and helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







