KeyMe Locksmiths Reviews 

4,459
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the technicians arrive very quickly, providing prompt and efficient help during unexpected and stressful roadside situations. Many people deeply appreciate the polite and professional attitude of the staff, noting clear and frequent communication regarding arrival times. However, some customers also noted major issues with high prices and expensive fees charged for routine vehicle lockouts. Others experienced frustrating delays, excessively long waiting times, and unhelpful responses when trying to contact customer support representatives. A few reviewers additionally mentioned receiving malfunctioning replacement keys or encountering persistent difficulties with the poor quality of products provided.

What people talk about most

Service

Reviewers mention mixed feedback about service experiences, as many customers praised technicians for being... See more

Staff

People report ambiguous experiences with staff, as reviewers often highlighted fast and friendly technicians... See more

Price

Consumers find price to be a major source of frustration, frequently reporting unexpectedly high costs and... See more

Product

Users describe negative interactions with product quality, reporting that keys frequently do not work, fail... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers praise the fast... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and woul... See more

Company replied

Rated 4 out of 5 stars

Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... See more

Company replied

Rated 2 out of 5 stars

Overpriced, over charging customers that are in distress, $178.00 to send someone a short distance to unlock the car door and insisted on full payment prior to dispatching the locksmith. The technic... See more

Company replied

Rated 2 out of 5 stars

I should have asked around for a local locksmith and saved myself about $100. The actual locksmith was insanely quick and friendly. I took his information to use if I am ever in the area again and nee... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service

Written by the company

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.


Contact info

3.4

Average

TrustScore 3.5 out of 5

4K reviews

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3.4

All reviews

(4,459)

316 reviews in the last 12 months

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Rated 1 out of 5 stars

Took the amount I paid twice and then…

Took the amount I paid twice and then sent an email saying they couldn't make my key. Also they said the money would be returned within 10 business days but you have to pay right now. Trash just like everything else in this country. High prices no guality.

27 September 2026
Unprompted review
Rated 1 out of 5 stars

Called them out to change 2 locks

Called them out to change 2 locks. Was charged $1200 for less than an hour and a half of time. I was given a breakdown of the invoice. Over $300 per lock. Over $160 per lock. I’ll never use them again nor recommend anyone else get ripped of by them either. We were out of town. My locksmith back home told me $350 max for this job. Straight up robbery.

28 September 2026
Unprompted review
Rated 2 out of 5 stars

No Show

Original company did not show up when promised, had to wait for second company to be lined up.

26 September 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an amazing experience with KeyMe Locksmiths! They were absolutely wonderful and provided outstanding service when I accidentally locked my keys inside my car. They were professional, helpful, and quick to respond. I truly appreciate their patience, kindness, and willingness to help me when I needed it most. Their customer service was exceptional, and they made a stressful situation so much easier. I highly recommend KeyMe Locksmiths to anyone who needs reliable, fast, and friendly service. Thank you so much for going above and beyond! You definitely deserve 5 stars !

27 September 2026
Rated 5 out of 5 stars

Service

Very good service

27 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

Thank you for taking the time to review us. We appreciate it and are happy you had a great experience with us!

Rated 5 out of 5 stars

Amazing staff and fast only ones that…

Amazing staff and fast only ones that could help me out i appreciate it very much

21 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

andrew getz,

We are so happy to hear that our staff was able to help you quickly and efficiently. We truly appreciate your kind words and positive feedback!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

The lady i think her name was Jamie?

The lady i think her name was Jamie?? That came out was super!

20 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

stacy oskey,

We're so happy to hear that our team member provided you with such a positive experience! We truly appreciate your kind words.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

KeyMe Locksmiths was easy to contact…

KeyMe Locksmiths was easy to contact and provided updates throughout the waiting process. The locksmith that arrived was friendly and was able to open my car door within a matter of minutes to retrieve my keys. I would highly recommend.

19 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

Micheala Brown,

We're so happy to hear that our team was able to assist you quickly and efficiently when you needed us most. We appreciate you sharing your positive experience with our communication and the friendly service provided by our locksmith. Thank you for your recommendation!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

The overall service was great

The overall service was great. Locksmith was professional and knowledgeable. Provided fast and reliable service.

24 September 2026
Unprompted review
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

Alan Party Rentals,

We are delighted to hear that our locksmith provided such professional, knowledgeable, and reliable service. It's wonderful to know that we could assist you quickly and efficiently. Thank you for sharing your positive experience!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

The phone agent was very accommodating…

The phone agent was very accommodating and Adrian was very friendly, quick, and easy to work with. He was very communicative.

22 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

jaida mayle,

We're so happy to hear that our phone agent was accommodating and that our team member provided such friendly, quick, and communicative service. We truly appreciate you sharing your positive experience with us!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Very Professional and prompt.

23 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

douglas powers,

We are so glad to hear that you had such a positive experience with our service. We truly appreciate your kind words and are happy we could be fast, reliable, and professional for you.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

Great Service

The young man who came out to make my key was absolutely amazing. so respectful and caring. i appreciate how great he took care of my key to be made

22 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

meemz54,

We are so glad to hear about your positive experience with our team member. We appreciate you sharing your kind words about their respectful and caring service.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars

They arrived within one hour on a…

They arrived within one hour on a Sunday morning. Excellent service!

13 September 2026
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

C Bird,

We're so happy to hear we could provide such excellent service, especially on a Sunday morning! We truly appreciate your positive feedback.

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 4 out of 5 stars

Very quick to respond mobile service

Very quick to respond mobile service. My request ended up being after hours and from the time I called to the time my spare key fob was programmed was about 30 minutes total. Pricing was very fair. The only downfall was that the key fob did not come with an actual key to be cut in the even of the fob battery dying. Regardless, I’m happy that I now have a spare fob.

22 September 2026
Unprompted review
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

Tyler Edwards,

We're so glad to hear about your positive experience with our mobile service and the quick programming of your spare key fob! We appreciate your feedback regarding the absence of a physical key for the fob. We are always looking for ways to improve our offerings and will consider your valuable input. Thank you for choosing us!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

Rated 5 out of 5 stars
KeyMe Locksmiths logo

Reply from KeyMe Locksmiths

donna philips,

We're glad to hear our service was quick and our tech was friendly. Thank you for your kind words!

If further assistance is needed, please contact us at support@key.me. We are happy to help!

KeyMe Locksmiths

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