jacketars.com Reviews 63

If I could give this company -100 stars I would! I ordered a jacket from them back in September. I was supposed to get the jacket within 8-10 business days. The jacket was for my son’s costume for Halloween. I’ve sent multiple emails to this company and got replies as oh you’ll have it by a certain day and never got it. I’ve asked for a refund multiple times and still no refund. I would highly recommend not to buy from this company as they are dragging their feet in giving me my return.

Extremely unprofessional and try’s everything to get around not canceling and refunding for an order. I placed and order In early October delivery was supposed to be 8-10 business days I needed the jacked for a trip that was a month away plenty of time after 14 business days still nothing asked for them to cancel and refund. They never responded only 3 days later after I opened a PayPal request they reach out and ask for me to cancel the request they created a shipping label 3 hours later still nothing shipped they never responded to PayPal. Only after a week later when the item was delivered now I’m out of the country the respond to PayPal saying it was delivered. At this very point my jacket is literally sitting outside of my house no way to retrieve it and it most like won’t be there when I get there which is frustrating they did everything In their power not to refund my money. $159 wasted and I still won’t be home for another 4 days.

Do not buy from Jacketars
They did not fulfill the order as described on the web site, and didn't provide the full order. Customer service was continually "let me check" and they delayed enough that it went past the 30 days to get a refund from PayPal. They know how to scam.

Bought what turned out to be a fake Oasis shirt from these assholes. Sizing made no sense - and the item was clearly fake. They continue to make it extremely difficult to return and get a refund. Do not buy from them!

Never buy from this company. They sold me a fake Oasis shirt and then withheld my refund payment. They repeatedly tried to offer me anything but the full refund I was entitled to, it was incredibly frustrating.

I ordered on 9/7/25 Cody Rhodes jacket for my son. I still have not received it and I was told I’d get it on Oct 20 2025. I still do not have it. I want a refund since I didn’t get the items I bought. The shipping was supposed to be 8-10 days and still nothing! I also have sent multiple emails and received few responses!!

The adidas spezial jacket I ordered came fast, was so much like the authentic item I suspect it actually might be. The fit was amazing and matched the numbers on their website.
Faultless, quick, easy and superb experience.

This hoodie has quickly become my go-to for everyday wear. The fabric is incredibly soft and feels high quality — not too heavy, not too light. I love how it fits just right: relaxed without being sloppy.

I went through a week or more of back and forth emails just to cancel an order. Above that, a 25% cancelation fee was deducted from my refund. Their customer service is really bad and make it difficult for the consumer. I just wanted to cancel my order because I heard from Reddit and other review sites that their quality is bad and shipping takes weeks.

This hoodie looks great out of the box nice color, stylish cut, and super lightweight. It’s ideal for layering or spring/fall weather.

Shipping was fast and customer service responded quickly to a sizing question I had. This site has definitely earned my trust.

The jacket I ordered looks great overall, but there were a few issues. The quality is okay but not exceptional but in this price it is worth it, and the sizing runs slightly small — I’d recommend going one size up.

I had a quick question about size, and they answered within the hour with helpful info. This level of customer-care is rare to come by these days.

The product itself is good, but my order took quite a while to arrive, which was disappointing. I reached out to customer service, and they were friendly but took a few days to get back to me.

Customer support was responsive and helpful, answering all my queries quickly. It’s rare to find a store that genuinely delivers what it promises.

My first purchase at Jacketars was completely satisfying. The jacket feels great, fits perfectly, and is of top quality.

The price tag are low, and some may prefer cruelty-free or vegan alternatives for ethical reasons.

It have to wait for my jacket but when it came my wife loved it. Very happy!

I buy a jacket for my son, it ended up being too small! The customer service team was excellent, very responsive & help out me with every step to get the new one. Excellent experience!

I have to wait for my order for 10 days long. But when I wear my chinese jacket it is very soft and I feel very comfortable with it. I love this White Jacket.