Made to feel very welcome by the receptionist. The practitioner, sorry can't remember his name, gave us a warm welcome and took us into the room. He made sure we understood what the test involved, ex... See more
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Kerry was very pleasant and helpful as always and gave me excellent advice about how to deal with my itchy ears issue. She has written to my GP and I will also be contacting a dermatologist.
My hearing test was not only thorough but I was informed about what was happening and about the results as they happened. I was advised on which hearing aid I would get the most benefit from and the c... See more
The location of premisis is central, the building is compact and dedicated to hearing, the staff were welcoming and friendly, knowledgeable, and helpful. It is difficult to think how it could have be... See more
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Team are so friendly and efficient
Team are so friendly and efficient. Every step is explained clearly.
Excellent service and although I had to…
Excellent service and although I had to return the product, not because of any fault, only because they didn’t work for me.
Professional & knowledgeable
This was a very professional, informative appointment. Was very thorough and I knew what was happening every step. The options available to me were presented in a clear and knowledgeable way. Was very impressed with the service and attention to detail.
Excellent service
Excellent service. Took time and care explaining everything to me. Thanks. Veda Scott.
Purrr-purrr
The location of premisis is central, the building is compact and dedicated to hearing, the staff were welcoming and friendly, knowledgeable, and helpful.
It is difficult to think how it could have been better. Four stars rather than five is simply to leave the team opportunity to review and think of any potential improvements. I have none to suggest.
professional and thorough
I had my earwax removed at the Perth clinic.
A professional and thorough procedure at a competitive price.
Wax removal in both ears
After a month of my ears being blocked with wax, the first contact when booking an appointment was very informative. The lady that removed the wax explained the process, explaining in detail the sounds, feel etc. I found it a pleasant way to remove wax, and would recommend Hidden Hearing to anyone. Cant thank them enough.
With Gavin you’re in good hands.
Gavin the audiologist always explains in layman’s words the depth of my hearing loss and ways to mitigate that loss. He is very thorough in his answers to any questions. On this occasion he quickly identified the fault with one of my hearing aids and rectified the problem.
Friendly and professional.
Jason serviced my aids and gave me a…
Jason serviced my aids and gave me a hearing test as he had time to do so.
Experience staff pleasant and explained…
Experience staff pleasant and explained everything clearly.
Lovely friendly staff.
Lovely friendly staff and given information throughout the process.
Great service and friendly team…
Great service and friendly team explained everything and made you feel comfortable
Excellent service
I had an hour-long session with audiologist Gavin. He completed several tests with excellent explanation and thoroughness. He is always patient and courteous. And this is a free service!
Friendly reception , good service
Friendly reception , appointment on time, clear advice and servicing.
Excellent…
Daniel is excellent at explaining each step. He makes you relaxed. The office is welcoming and any queries are answered immediately.
I will recommend Hidden Hearing.
I have just visited hidden hearing in…
I have just visited hidden hearing in Perth. I had an excellent experience. The clinic manager and audiologist were professional and friendly and made me feel relaxed . I felt in safe hands.
Brilliant service
Brilliant service, made me feel welcome as soon as I walked in, gave me a through hearing test ,and what I liked about it was very professional service and never tried to sell me anything, would recommend this place
HELPFUL INFORMATION GIVEN BY KAY-DEE AT…
HELPFUL INFORMATION GIVEN BY KAY-DEE AT MY APPOINTMENT. GAVIN TURNBULL WAS IN EDINBURGH OFFICE. SO A NEW FACE TO SHARE INFORMATION WITH.
Highly professional and thorough hearing review
Lady was very patient, thorough and professional while being friendly and helpful.
Wide range of tests gave a wider appreciation of my hearing health.
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