Audika - Exeter Reviews 

132
TrustScore 4.5 out of 5

4.7

182 Cowick Street, EX4 1AA EXETER, Devon, GB


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Rated 5 out of 5 stars

This was my first appointment and I was very happy with it. Emma was great at explaining the tests that would be undertaken, she gave me a useful overview of the ear and how hearing works, and answere... See more

Rated 5 out of 5 stars

Emma at the Exeter branch was very helpful when I needed my hearing aids adjusted and nothing was too much trouble for her. I was due to have another hearing test in September but she did it for me t... See more

Rated 5 out of 5 stars

I went into branch to get some information for my mum. I was greeted by a very friendly lady Alison, who gave me the answers to all my questions asked. I will be using this branch in the near future f... See more

Rated 5 out of 5 stars

Just had annual hearing review with Emma Rooms at the Cowick Street branch in Exeter. She was really excellent - the review was very thorough and prescription changes were expertly made to help with... See more



Contact info

  • 182 Cowick Street, EX4 1AA, EXETER, Devon, United Kingdom

  • 01392 410861

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.7

All reviews

(132)

5,125 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly service ,

Very friendly service ,
All of procedures explained clearlyeg informed consent.
And the problem that I may have with my hearing .
Thank you to the team for their great service .

2 April 2025
Rated 5 out of 5 stars

Everything excellent

Everything excellent - from coffee on arrival to exit. Very competent and explained everything fully. I was somewhat sceptical before appointment but left full of confidence.
Thanks to all. KVP.

27 March 2025
Rated 5 out of 5 stars

Explaining the procedure what was…

Explaining the procedure what was involved communication skills listening to us and no pressure to make a decision quickly making sure we were happy. Pleasant and professional service,clean office made to feel comfortable nothing was too much trouble.

11 February 2025
Rated 5 out of 5 stars

First class experience.

I was seen by Ruby she was amazing. She was very helpful re my experience with hearing aids and took a real interest in getting the best possible outcome for me. Definitely the best person I have seen so far. Thank you so much.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Exeter branch From the moment you walk in to the…

From the moment you walk in to the moment you leave it's a wonderful experience at Exeter Hidden Hearing. Nothing is too much trouble and time is taken to make sure you understand everything whether it is checking your existing Hearing aids or setting up new ones. Rosie and Richard are an asset to the company.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Your representative

Your representative, Jack is a knowledgeable and very helpful audiologist who looked after my husband on this his second trip to complete the use and charging of his prescribed aids and then proceeded to look after my needs. Unfortunately he met up with two ears which were as waxed up as a beehive so then had to stop but advised me how to have the wax removed.

24 January 2025
Rated 5 out of 5 stars

Micro suction wax removal

Micro suction wax removal - Suzanne explained what was going to happen and what I might experience.
I didn’t feel any discomfort and was surprised at the amount of wax removed.
I’m now hearing a lot better and wish I had it carried out sooner.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

The audiologist was extremely knowledgeable and explained everything in a manner that was clear and easy to understand. She was really helpful.

9 January 2025
Rated 5 out of 5 stars

Superb service

I’m not usually the one to write reviews, but I feel this one is well deserved I took my 85 year old mum in the Exeter branch were myself & my mum were greeted by the lovely Richard very welcoming indeed, we was a little early for our appointment actually 15 minutes early! They were very busy and Richard assured us they would be with us as soon as possible, Richard chatted happily to us while we waited for Rosie who seen we was waiting and within 5 minutes she was their looking after Mum. I was really impressed with how sufficient friendly and very caring & patient she was, Mum was very happy with the service they provided Thankyou Rosie & Richard

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Hidden hearing Exeter

Excellent company explained loss of hearing and guided through the process of option available. Rosie was a joy to work with, highly recommended

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Exeter branch

Rosie at Exeter branch was very knowledgeable answered any questions that I had and showed me her findings on screen
Altogether a great experience for me.

28 October 2024

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