Donna was so helpful and friendly. She made the whole experience easy. I was able to get an appointment the next day and everything about the visit was great. The facility was very modern and clean wi... See more
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See what reviewers are saying
I saw Teresa at the summer street branch in Aberdeen for ear wax removal. Teresa was very patient and explained what was going to happen as I was very nervous. Teresa put me at my ease and I found The... See more
Great back up service from Donna at Audika Aberdeen. Have had a few early day niggles with the hearing aids, but these have been fixed promptly. Great to have the comfort of a back up service if you... See more
Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
4.8
Excellent
188 reviews
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Ear wax removal
The doctor, Teresa was very bubbly and made me feel comfortable and did a great job my ear was very blocked up and it took a while but my hearing has never been better
28 March 2025
Very positive experience
My experience of dealing with Hidden Hearing compared to my previous hearing clinic was very positive. I felt that the service was more comprehensive, and the advice I was given appears to be more tailored to my needs than I have previously experienced.
27 March 2025
Unprompted review
Had amazing experience
Had amazing experience
All staff very friendly and had very good check
22 March 2025
Friendly and helpful
8 March 2025
The company’s staff.
The most important aspect of hidden hearing is the wonderful staff. Cady has been to our home on a few occasions and impressed us by her friendly manner and excellent knowledge.
We are both extremely happy with the service.
12 March 2025
Personalised Care for Everyone by Experts
I have been supported by Hidden Hearing for many years. They provide an excellent individualised service whether it be through their thorough testing procedures or clear advice on the most suitable hearing aid. Prior to testing the client is informed of the process and then clearly shown the results on screen with comparison with previous tests. Added of course with a very warm welcome and a comfortable environment.
11 March 2025
May use AI-assist with repliesRead more
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Donna treated us with kindness and a…
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with great skill.
Donna displayed a wealth of knowledge and experience and because she too manages hearing loss we felt completely understood.
Every question was answered clearly giving us time to ask any further questions were had. A 100 % experience.
We love the after care service First Class
6 March 2025
Unprompted review
Reply from Audika - Aberdeen
We are so pleased to read your review - thank you for taking the time to leave this.
It's great that you experienced our First Class service from the Aberdeen clinic and were treated with the kindness and patience we would expect. Donna's expertise and understanding are often noted as exemplary and it's wonderful you experienced this on your visit too.
Naturally, if we can do anything to assist you going forward, please do not hesitate to contact us.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Very friendly reception and the…
Very friendly reception and the consultant explained everything in detail in a way that I understand and I was very relaxed. Very professional
6 March 2025
Taking time to explain everything
8 March 2025
I was welcomed very nicely
I was welcomed very nicely, the staff was very friendly and helpful, I am happy that I came here.
4 March 2025
Good experience
Carol-Anne was so nice and very helpful. She explained everything very clearly. The receptionist ( who's name I can't remember) was also very nice. Such a difference from previous experiences I had when I attended ENT department at hospital a few years ago. I was a bit apprehensive before I went to Hidden Hearing but very glad I went.
27 February 2025
Hidden hearing Aberdeen
Always a pleasure to visit. Everyone is friendly. Donna is very helpful, caring and informative and explains everything during appointment.
18 February 2025
Good advice and equipment
19 December 2024
First class treatment with the lady who…
First class treatment with the lady who came to visit.very thoughtful and helpful and no faults to be found. I know hear a lot clearer and it has helped me to have a better quality of life
28 August 2024
Unprompted review
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