Lola and Chloe at the Fordingbridge branch have been fantastic in helping us sort our holiday to Thailand. Top class customer service throughout 👍
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I had 2 fairly complicated requests about 2 trips abroad. Chloe was very helpful in redefining what I needed, then helping me with the bookings, queries and all related questions. This was time consum... See more
Company replied
I have booked with Hays travel several times as I.m now finding online booking for holidays are becoming more daunting . The staff at the Fordingbridge branch have been helpful and listen to our requ... See more
Company replied
We knew where and when we wanted to go.. You explained everything clearly ,managed to get a FREE fast track through security,this was a godsend as we fly at 1630 on a Saturday .
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 High Street, SP6 1AX, Fordingbridge, United Kingdom
- 01425 654410
4.9
Excellent
278 reviews
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Superb help and advice
Lola and Chloe at the Fordingbridge branch have been fantastic in helping us sort our holiday to Thailand. Top class customer service throughout 👍
18 July 2026
Excellent advisor
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always a fantastic service provided by…
Always a fantastic service provided by Chloe and her team in Fordingbridge.
19 July 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely review. It is always lovely booking your holidays for you and hope you are both looking forward to your last minute getaway :) - Chloe
very efficient service
12 July 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely comments. It is always a pleasure getting your cruises booked for you :) - Chloe, Hays Travel Fordingbridge
We knew where and when we wanted to…
We knew where and when we wanted to go..
You explained everything clearly ,managed to get a FREE fast track through security,this was a godsend as we fly at 1630 on a Saturday .
11 July 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting this booked for you, and I hope you are looking forward to your upcoming holiday! - Lola :)
Great as always
I have always found Hays Travel to be very helpful. They make it a very simple process and the staff are always very polite and more than happy to assist with any extras or changes. I dealt with Chloe this time and she sorted everything out very quickly. I would highly recommend them.
5 July 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely review. It was an absolute pleasure getting your holiday booked for you and I do hope you and your friend are both looking forward to your holiday :) - Chloe
Excellent staff & always so helpful &…
Excellent staff & always so helpful & listening to and advising on requirements that you need for your holidays.
5 July 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback! It is always a pleasure seeing you and hope you are both looking forward to your upcoming holiday :) - Chloe
Lola did a great job of arranging my…
Lola did a great job of arranging my holiday for next year, always friendly and smiling
18 June 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was pleasure getting your holiday plans sorted for you. I hope you are looking forward to your trip! - Lola :)
Friendly hassle free service
12 June 2026
Reply from Hays Travel - Fordingbridge
Thank you for your kind comments. It was a pleasure getting your Malta Holiday booked for you and I hope you are both looking forward to it! :) - Chloe
Excellent, reliable service
We needed to book last minute flights and Chloe was absolutely excellent in helping us with digital boarding cards and all of our other requests and choices.
We always return to Hays Travel due to the excellent customer service we have received over the years.
5 June 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback. I am glad I managed to help you and get your flights re-booked for you and hope you are having a lovely time away :) - Chloe
Excellent help with holidays
We have booked 2 holidays this year with Marc at Fordingbridge. The 1st was a slightly complicated one as it was a party of 9 with ages from 3 to 65. The 2nd was for the 2 of us for later in the year. Marc sorted it all out brilliantly, even when we had a problem with 1st holiday, it was dealt with efficiently and promptly. Can't thank him enough.
11 June 2026
Reply from Hays Travel - Fordingbridge
Thank you for such a kind review! Has been a pleasure helping you as always :)
Very impressed
I was very impressed with the help I got from the staff in the Fordingbridge branch. I wanted to book a hire car in the USA but wasn’t sure how to go about it. So Lola stepped in and after finding out all of the relevant information was able to arrange it for me without any problems. A job well done I say!
9 June 2026
Reply from Hays Travel - Fordingbridge
Thanks for such a lovely review. I will pass on your lovely comments to Lola :)
Marc and the team at Fordingbridge are…
Marc and the team at Fordingbridge are excellent.
9 June 2026
Reply from Hays Travel - Fordingbridge
Thank you for the lovely review. Always a pleasure :)
Had good service,very helpful,also…
Had good service,very helpful,also really fast.Thank you.
30 May 2026
Reply from Hays Travel - Fordingbridge
Thank you for the kind words. Very much appreciated and look forward to the next one :)
I had 2 fairly complicated requests…
I had 2 fairly complicated requests about 2 trips abroad. Chloe was very helpful in redefining what I needed, then helping me with the bookings, queries and all related questions. This was time consuming but in the end I have 2 trips planned with everything necessary covered with far less effort than I would have needed to do it myself.
6 June 2026
Reply from Hays Travel - Fordingbridge
Thank you for your lovely feedback. It was a great challenge and I am so glad that we found something suitable for you and do hope you are looking forward to both of your upcoming holidays :) - Chloe
Chloe was so helpful in booking my…
Chloe was so helpful in booking my Holiday and Travel Insurance. She made it quick and easy and at a great price. Definitely recommend Hays Travel Fordingbridge. Will be back for Currency for my holiday soon.
5 June 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind comments! It was a pleasure getting your holiday sorted for you and hope you are looking forward to your lovely holiday! :) - Chloe
Marc at Fordingbridge is a very helpful…
Marc at Fordingbridge is a very helpful and informative member of staff, and he is a credit to your company
30 May 2026
Reply from Hays Travel - Fordingbridge
Thank you for the kind review. It was such a pleasure
Lola led us through the whole process…
Lola led us through the whole process of booking our holiday, it was quick and easy
20 May 2026
Reply from Hays Travel - Fordingbridge
Thank you so much for your kind review! It was a pleasure getting your holiday plans sorted for you. I hope you are looking forward to your upcoming trip! - Lola :)
Hays Fordingbridge Branch
Marc at the Fordingbridge branch was very helpful and talked us through the booking process
18 May 2026
Reply from Hays Travel - Fordingbridge
Thank you very much for your kind words. It was such a pleasure :)
Amazing little shop in Fordingbridge…
Amazing little shop in Fordingbridge staff so friendly professionals and Marc the assistant manager one of the best managers I have come across and goes out of his way to help you
10 May 2026
Reply from Hays Travel - Fordingbridge
Thanks for such kind words. So glad to have been able to help once again :)
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