The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else... See more
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Another pleasant experience booking our holiday to Cyprus. All the staff are helpful and friendly. Nothing is too much trouble to show all the options of hotel etc
Harry was very pleasant, helpful, informative and I felt the holiday discussion and my needs were carefully and respectfully considered. At no time did I feel rushed and this aided my decision making.... See more
Company replied
I have been using your COLNE branch for 5 years. Flights to Vietnam 4 times a year.my Hub airport is Doha & as I have just returned 3 days ago my initial return flight was cancelled.Harry & his Staff... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 Market Street, BB8 0LJ, Colne, United Kingdom
- 01282918556
5.0
Excellent
875 reviews
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The staff are always helpful in every…
The staff are always helpful in every way and pleasant. nothing is to much trouble for them. They answer all the questions we ask them and always find us an excellent holiday wouldn't go anywhere else.
7 August 2026
Hays Travel Colne do it again
Another pleasant experience booking our holiday to Cyprus. All the staff are helpful and friendly. Nothing is too much trouble to show all the options of hotel etc
5 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jess at hays travel colne goes above…
Jess at hays travel colne goes above and beyond to sort our trips out what an assett to hays top girl
6 August 2026
Reply from Hays Travel - Colne
Hi Michael, always a pleasure to serve you! thank you for such a lovely review!
Reply from Hays Travel - Colne
Thank you for your wonderful 5-star review!
We were given great advice and booked…
We were given great advice and booked our holiday with ease. Really friendly and a great brew whilst there!
18 July 2026
Reply from Hays Travel - Colne
We are so pleased to hear that you found our advice great and that booking your holiday was easy. We're also glad you enjoyed your brew!
excellent service
Harry was very friendly and found everything we needed to know.. We ended up booking 2 cruises with him and got a great deal. Would highly recommend speaking to Harry ay Hays travel colne to book your next cruise.
2 August 2026
Reply from Hays Travel - Colne
We appreciate your kind words and look forward to assisting you with future travels.
Reply from Hays Travel - Colne
thank you for your review, we are very grateful!
Friendly knowledgeable staff
Friendly knowledgeable staff. It’s good to see the same smiling faces always there to help.
30 July 2026
Reply from Hays Travel - Colne
Ahh thankyou Mrs Bainbridge, always a pleasure!
Booking to go to a wedding
Harry was very pleasant, helpful, informative and I felt the holiday discussion and my needs were carefully and respectfully considered. At no time did I feel rushed and this aided my decision making.
29 July 2026
Reply from Hays Travel - Colne
Thankyou for your lovely review
Very helpful and pleasant young lady
Very helpful and pleasant young lady, made booking the holiday very easy
28 July 2026
Reply from Hays Travel - Colne
ahh thankyou for your lovely review
Very good service helpful kind make you…
Very good service helpful kind make you feel easy
18 July 2026
Reply from Hays Travel - Colne
Thats lovely thankyou for your review
As per usual perfect really
As per usual perfect really
Brilliant service thank you to all the staff
25 July 2026
Reply from Hays Travel - Colne
thankyou for your lovely review
Reply from Hays Travel - Colne
ahh thankyou for that
The service and friendliness I got was…
The service and friendliness I
got was really superb can’t praise all staff to much they were so polite and enjoyed a laugh
12 July 2026
Reply from Hays Travel - Colne
Thank you for your wonderful feedback!
Amazing and super speedy work from…
Amazing and super speedy work from Hays. I never use anyone else for my holiday bookings! Thankyou for your wonderful service.
5 July 2026
Reply from Hays Travel - Colne
We are so pleased to hear that you consistently choose us for your holiday bookings and appreciate our efficient service.
Always a pleasure
Always a pleasure, visiting Colne Hays.. friendly faces, nothing too much trouble. Booking done, one happy lady. 🤗
12 July 2026
Reply from Hays Travel - Colne
Thank you for your lovely review! We're delighted you're a happy lady!
Absolutely brilliant
Absolutely brilliant, nothing to much trouble for someone who changes their mind.All the tine.
Thanks for a great friendly service as always.
Thanks
Mandy
11 July 2026
Reply from Hays Travel - Colne
We are so pleased to hear that you always receive great friendly service from us. :)
Very helpful in arranging our future…
Very helpful in arranging our future credit due to unforeseen cancellation and great assistance in re booking an alternative holiday
9 July 2026
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