What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... See more
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A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... See more
Company replied
It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... See more
Company replied
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, United Kingdom
- 0151 4386475
4.9
Excellent
871 reviews
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Excellent nothing is to much trouble…
Excellent nothing is to much trouble for any staff
19 August 2026
Reply from Hays Travel - Bootle
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
A lovely lady called Grace at the…
A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Grace. Australia here we come !!!!
21 August 2026
Reply from Hays Travel - Bootle
Hi Valerie,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Great staff looked after me & my wife…
Great staff looked after me & my wife got everything we needed
16 August 2026
Reply from Hays Travel - Bootle
Hi terence,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
lisa :)
Reply from Hays Travel - Bootle
Hi Donald,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Reply from Hays Travel - Bootle
Hi Peter,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
My husband and I went to you shop in…
My husband and I went to you shop in the strand & was greeted by Katie she was amazing, we must have looked like her nan & grandad but she never treated us like that, she was so professional & a credit to your company, she went over everything to make sure we understood what we were buying just needed to say to you a very big thank you for your young professional staff
21 August 2026
Unprompted review
Reply from Hays Travel - Bootle
Hi Susan,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Katie :)
What a fabulous hour we spent in the…
What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us all the relative information even down to best cabin that suits our needs..we booked !! very happy we did ...we would definitely come back to the shop to re book a cruise or holiday again and would highly recommend Hayes Travel store in Bootle thank you 😊
15 August 2026
Unprompted review
Reply from Hays Travel - Bootle
Hi Sue,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Friendly & very helpful Staff
Visited Bootle Strand shopping centre Store, we were seen by Jomny, we knew we wanted to go to Crete, Jonny has great knowledge of Crete & helped us decide which hotel as we knew which area we wanted to stay in but wasn't sure how close / far from amenities, beach etc & places to visit, once again Thanks Jonny for your advice & friendly chat x from Adele & Bryan x
1 August 2026
Reply from Hays Travel - Bootle
Hi Adele,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Good helpful staff
The chap was very helpful sorting our holiday out for us explaining everything we needed to know about hotel and area surrounding it
11 August 2026
Reply from Hays Travel - Bootle
Hi Rita,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Reply from Hays Travel - Bootle
Hi ernest,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
ruby:)
Excellent service as usual very helpful…
Excellent service as usual very helpful booking my holiday without any worries
18 August 2026
Reply from Hays Travel - Bootle
Hi Sharon,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
ruby:)
Every thing
31 July 2026
Reply from Hays Travel - Bootle
Hi Roy,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace:)
It was the staff
It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They were reassuring and more than happy to answer our questions. Lovely staff xxx
16 August 2026
Reply from Hays Travel - Bootle
Hi Michele,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa:)
Was looking for flights Manchester to…
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with the perfect flight times what suited my travel plan was very professional also explained about currency exchange with hays travel and will call me nearer to. My departure to get travel. Money great service thank you hays travel
7 August 2026
Reply from Hays Travel - Bootle
Hi William,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Katie:)
I allways deal with Lisa she is amazing…
I allways deal with Lisa she is amazing she has booked all my holidays that I have which is 3 a year she knows wot I want as I am dead fussy over were I want to go and she gets that .
If she is of I allways wait till she is in before I go in the shop .
16 August 2026
Reply from Hays Travel - Bootle
Hi June,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Lisa:)
Reply from Hays Travel - Bootle
Hi Edward,
Thank you for your fabulous feed back.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Katie:)
SUPERB TRAVEL AGENCY
I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the best energy to the planning process. Grace truly knows her stuff inside out and gives phenomenal advice, turning what could be a stressful booking process into a total breeze.What sets Grace apart is how she genuinely listens to exactly what I am looking for, offering honest, tailored recommendations every single time. Nothing is ever too much trouble for her, and her warm, attentive approach leaves me 100% confident that my holiday plans are in the safest possible hands. She is a brilliant travel agent and a genuinely lovely person. Grace is an absolute credit to Hays Travel. I never hesitate to recommend her to anyone looking to book a getaway because she is, quite simply, a master of her craft!😁
14 August 2026
Reply from Hays Travel - Bootle
Hi Steven,
Once again thank you for your fabulous feed back I really appreciate it and im so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace:)
Reply from Hays Travel - Bootle
Hi David,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby:)
Jonny very helpful and friendly as…
Jonny very helpful and friendly as usual👏clear efficient advice.
14 August 2026
Reply from Hays Travel - Bootle
Hi Caroline,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Good helpful service.
Booked a holiday last sept'(2025)same good service this year.lets see what next year being's
14 August 2026
Reply from Hays Travel - Bootle
Hi John,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
katie :)
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