Hays Travel - Bluewater Reviews 

Gracie and her colleagues were fantastic in helping me find and book a last-minute holiday to the Canaries - literally the week before! She was super patient as I decided on the best flight and hotel for my needs, and I felt looked after throughout the entire booking process. No detail was missed off and I left feeling ready to go away equipped with all of the information that I needed. I'll definitely be returning!

As always we got excellent service and friendly advice. We love our experience with Hays-nothing is too much trouble and we never feel rushed. Thank you.

Millie was very helpful and informative.
Process was seamless.

Went into Bluewater shop and saw Rhona who we usually see because she knows what we like and want. Her knowledge and expertise helped us to save over £2.000 on our holiday. You can imagine how delighted we are. Rhona is a great asset to the store as she is always friendly polite and helpful. Thank you Rhona

We always go to Hays to book our holidays. Staff are always friendly and knowledgeable. Karen who booked our holiday for us was so helpful. Thank you.

Lauren was amzing and we would of booked without her.

Very efficient

I had the help Millie to book my holiday, she was so helpful and ensured everything was set and ready for me to go! So stress-free and seamless booking process.

WE DIDNT GET THE ROOM WE WERE TOLD WE WOULD GET.
But when we arrived we could get a bigger room if we paid an extra 43 EUROS A DAY
THAT WAS BEFORE WE SAW THE ROOM .
THE TRAVEL INSURANCE YOU SELL ISNT WORTH THE PAPPER ITS WRITTEN ON.
RANG INSURANCE TO GO THROUGH DETAILS. NO SAID THE SHARK WE WILL GIVE YOU ANOTHER COMANY TO RING. AND PAY THEM EXTRA. BUT YOU STILL HAVE TO PAY OUR FEE. THATS WHY I CANCELLED.
HAYS MUST KNOW THIS INSURANCE IS POOR. BUT A NICE BIT OF COMMISSION IS NICE HAYS ISNT IT.

Layla was very helpful finding us a holiday on a budget.

I visited the Bluewater branch twice when booking my holiday and on both occasions Evie helped me.
She was very patient and helpful and showed a good professional knowledge of holidays available that met our requirements.
I would have no hesitation in recommending this branch to friends.

She was very helpful and know what I need and quick too

Good experience throughout

The whole booking process was smooth and efficient from the moment we sat down to speak to Gracie who answered all our questions and we are now looking forward to our trip.

Very good, we were looked after in a very professional manner. Thank you.

Evie was splendid Nothing was too much trouble. I shall certainly be using Hayes again

Maxine was very helpful but the booking was a very long drawn out experience.

I used Hayes to book a last minute holiday with a tight budget. The staff were lovely and supportive, helping me to find the perfect holiday which fulfilled all my requirements. Thanks to them the holiday was wonderful and I will be using them again.