Hays Travel - Arbroath Reviews 

1,175
TrustScore 5 out of 5

5.0

203 High St, DD11 1DY Arbroath, GB


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Rated 5 out of 5 stars

Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more

Company replied

Rated 5 out of 5 stars

Angela in Hays Arbroath is always so helpful She has a vast experience and can advise where to go and knows what i like all agents in the shop are excellent and Stuart likes to give me a hard tim... See more

Company replied

Rated 5 out of 5 stars

We had no idea where we wanted to go, but Angela was patient and listened to what was important to us. Tracy and Stuart were also there and were very helpful too, as always. Angela was able to recomme... See more

Company replied

Rated 5 out of 5 stars

Angela was having trouble with the system and couldn’t get our holiday booked. She tried the next day, with no luck. The following day I got a phone call from Angela, the system seemed to have been fi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 203 High St, DD11 1DY, Arbroath, United Kingdom

  • 01241654027

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,175)

119,184 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Travel Agency

Nice, down to earth friendly staff. Very thorough when booking a holiday. Had issues with locking in a price but managed to get a good price in the end. Only problem I had with Hays is that I still had to organise a few things myself. I use travel agents to make sure I do everything is completed properly but some paperwork etc I had to fill in and figure out myslef.

23 April 2026
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Reply from Hays Travel - Arbroath

Lee,

Thank you for your feedback. We're glad to hear you found our staff friendly and thorough, and that we ultimately secured a good price for you. As you can appreciate there are certain documents that have to be submitted by the passenger themself.

Kind Regards
Hays Travel Arbroath

Rated 5 out of 5 stars

We had no idea where we wanted to go

We had no idea where we wanted to go, but Angela was patient and listened to what was important to us. Tracy and Stuart were also there and were very helpful too, as always. Angela was able to recommend a hotel in Egypt that ticked all the boxes for us. We came into Hays all stressed out, but left with huge smiles on our faces! Thank you guys!

7 August 2026
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Reply from Hays Travel - Arbroath

Mrs Glen,

Thank you for your wonderful review! We are so pleased to hear that our team in Arbroath were able to help you find the perfect holiday and leave with smiles on your faces.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Service was first class

Staff were great helpful and friendly booking process was quicker than we expected and the service we received was first class

2 August 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Angela ensures tgat the holiday is wgar we are looking for.
Used Hays Travel for years.

2 August 2026
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Reply from Hays Travel - Arbroath

Thank you for your kind feedback

Rated 5 out of 5 stars

Angela in Hays Arbroath is always so…

Angela in Hays Arbroath is always so helpful She has a vast experience and can advise where to go and knows what i like
all agents in the shop are excellent and Stuart likes to give me a hard time

9 August 2026
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Reply from Hays Travel - Arbroath

Janice Smith,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently have such positive experiences with our team. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The best holiday shop

The staff are very easy to talk to and helpful with different ideas to get the best price for our trip. Angela is so good with us she has lots of knowledge about travel.

7 August 2026
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Reply from Hays Travel - Arbroath

Thank you for your kind feedback

Rated 5 out of 5 stars

We always book our holidays through…

We always book our holidays through Hays travel. Everyone of the staff are very friendly and always do their best to get us a good deal . Always good service

6 August 2026
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Reply from Hays Travel - Arbroath

Thank you for your kind feedback

Rated 5 out of 5 stars

So helpful guided us through the whole…

So helpful guided us through the whole procedure and with speaking to the representative with New market holdsys was able to incorporate everything we asked for would definitely encourage others to book

4 August 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Booking a cruise made easy for us.

Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance specifically for cruising, was very friendly, helpful in the whole booking process. Would definitely recommend popping in to Hays Arbroath, where all the staff are friendly and knowledgeable.

30 July 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Staff are knowledgeable and friendly

Staff are knowledgeable and friendly. They are very good at listening to your wishes to help you pick the ideal destination

28 July 2026
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Reply from Hays Travel - Arbroath

Thank you for your kind feedback

Rated 5 out of 5 stars

Had an idea of the cruise we were…

Had an idea of the cruise we were looking for and the and in talking with your staff we found the cruise we were looking for and purchased it easy
That's why we have used Hays on many occasions

28 July 2026
Hays Travel - Arbroath logo

Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Love Hays

Always get a great service at Hays Arbroath, can’t fault them.

24 July 2026
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Reply from Hays Travel - Arbroath

Thank you for your feedback

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