Getaround Reviews 

102,532
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything worked perfectly! The car was in great condition and drove really well. Communication with Lena was excellent — she was always very attentive, responded quickly to all our messages, and was... See more

Rated 5 out of 5 stars

I had an excellent experience with this car. It was clean, comfortable, and felt very safe throughout our trip. The car was easy to drive, reliable, and in excellent condition. It handled the roads ar... See more

Rated 5 out of 5 stars

Good car in overall, no problem at all with engine or performance, but the AC was not strong enough for a summer day in Barcelona... It would be great if the AC could be reviewed/fixed.

Rated 1 out of 5 stars

I filled total the deposit before returning the car in a petrol station less than 200 meter fir returning point and I wa s charged for refilling. It was the indicator of the fuel if the car. I tried... See more

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.


Contact info

4.2

Great

TrustScore 4 out of 5

103K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(102,532)

28,523 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I filled total the deposit before…

I filled total the deposit before returning the car in a petrol station less than 200 meter fir returning point and I wa s charged for refilling. It was the indicator of the fuel if the car. I tried to contact with the owner and asked about it with no answer( before closing the agreemnet)
On top of that I was charged with cleaning because the floor was wet( obsviosluit was raining cat and dog)

8 August 2026
Rated 5 out of 5 stars

Everything worked perfectly!

Everything worked perfectly! The car was in great condition and drove really well. Communication with Lena was excellent — she was always very attentive, responded quickly to all our messages, and was very kind and helpful throughout the whole experience. We would definitely rent from her again!

6 August 2026
Rated 1 out of 5 stars

Bad experience with Getaround.

I had a bad experience with Getaround.
In August in Bordeaux, with 35 degrees, I had rented a car with Aircon. However, when I got the car, it didn't have Aircon. Getaround didn't offer an alternative, apart from a €50 voucher that expires in a few months. They need to step up their game.

7 August 2026
Rated 1 out of 5 stars

Outrageous extra mileage fees

Very disappointing experience with Getaround. I purchased the maximum additional mileage available, yet I was still hit with extremely high extra mileage charges afterwards, with no possibility to purchase more mileage in advance.

To make matters worse, the car was old and in very poor condition, making the final cost completely unjustifiable.

For the final price, a traditional rental company would have been significantly better value and way cheaper.

2 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look