Visit website

Getaround - France Reviews 61,252

•
TrustScore 4 out of 5

4.2

Car Rental Agency
Write a reviewVisit website
Write a review

Location

Switch location

Rue Greneta, 75002 Paris, Île-de-France, FR

•
+33 1 76 24 00 67

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Car sharing community, app and company works perfectly. The cars at the end can become same or sometimesore expensive than a normal rental car but you can often pick them up in a more convenient loca... See more

Rated 5 out of 5 stars

It was easy to find the car. As I had so many time problem to acccess the parking before, now I don’t reserve the car where in the parking. Some parking there is no signal, I could not even use applic... See more

Rated 5 out of 5 stars

L'application est simple d'utilisation, l'interface est intuitif. Simple de trouver les véhicules que 'on souhaite. La technologie Getaround connect est parfaite pour une utilisation en autonomie... See more

Rated 1 out of 5 stars

I was surprised by Getaround’s high rating here compared to Google Reviews. I rented a Renault Trafic, much taller than 1.90m, parked in a garage with a 1.90m height limit. The app forced me t... See more

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Louez une voiture à l'heure ou à la journée.

Contact info

4.2

Great

TrustScore 4 out of 5

61K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Good for rentals, bad support team

Good for rentals, however their support is useless I got a "ticket" fee deducted from my deposit for parking in an illegal spot, the thing is, I never parked there, I think the car owner scammed me. But what bothers me is that the support was unwilling to hear my side of the story nor provide me with details of the ticket to verify its legitimacy!

2 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look