Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more
Company replied
Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally chargi... See more
Company replied
The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... See more
Company replied
Company details
Information provided by various external sources
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Contact info
42 Wollongong Street, 2609, Fyshwick, Australia
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
Excellent
7K reviews
Asks customers to review
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Amazing service
Amazing service. We live regionally and my package arrived the next day. This is unheard of where we live Very impressed
4 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Elite Supps
Hey Kelly
We're happy to hear that our quick delivery and communication made for a hassle-free experience. We appreciate your positive feedback!
Elite Supps
It was effiecient and the delivery was…
It was effiecient and the delivery was on time.. it was easy and great..
6 August 2026
Reply from Elite Supps
Hi there
We're so glad to hear that your delivery was efficient and arrived on time! Thank you for sharing your positive experience with us.
Elite Supps
Friends recommendation for Eaton store and product
Easy purchase online, smiling happy staff and great range of products.. will be back again .. thankyou
5 August 2026
Reply from Elite Supps
Hey Dale
We're so glad to hear you had an easy online purchase and enjoyed our great range of products! We appreciate your kind words about our staff and look forward to seeing you again soon.
Elite Supps
Reply from Elite Supps
Hi Marcus
We do apologise on behalf of Aramex for this delivery issue.
I can see our team is now assisting you with this order and we hope that this is resolved in a timely manner for you.
Elite Supps
Awful customer service, poor packaging.
Awful customer service. Due to a mistake Elite had made (and tried extremely hard to call me a liar and say it was my fault) my order was sent to the wrong address and then took so much longer to get delivered when I paid $32 for express shipping. Then when I received my package it was put into a bag unprotected and the protein powder had spilt everywhere. I couldn’t be bothered dealing with customer service again so just left it. Waste of time and $130.
4 August 2026
Reply from Elite Supps
Hi there
We’re very sorry to hear about your experience. We understand how frustrating it would have been, particularly as you paid for express shipping for a birthday gift.
We did investigate the delivery issue with the information available to us at the time. Our system showed the order had been submitted without the unit number, which was the information then provided to Australia Post.
We’re also disappointed to hear that your order arrived with the protein powder damaged and spilled. This is certainly not how we want an order to arrive, and we would have been more than happy to look into this for you had we been given the opportunity.
We apologise that your experience left you feeling that contacting our customer service team was not worthwhile. We genuinely value customer feedback and will use this to review how we handle situations like this moving forward.
Elite Supps
Great products
3 August 2026
Reply from Elite Supps
Hey Billy
We are so happy you loved our products and we look forward to you shopping with us in the future!
Elite Supps
Reply from Elite Supps
Hey Daniel
We're so glad to hear that you were happy with our service and the speed of your delivery! We truly appreciate your positive feedback.
Elite Supps
Reply from Elite Supps
Hey there
We're happy to hear that you appreciate our product and service quality. We value your feedback.
Elite Supps
Online order - shop collect
Placed the order online, received a text message shortly after saying the order is ready for collection. The shop assistant was awseome, helped answer some mpre question
23 July 2026
Reply from Elite Supps
Hey Jason
We're so glad to hear that your online ordering and collection experience was smooth and efficient! It's wonderful to know our team member was able to assist you with your questions.
Elite Supps
Fast delivery and great price!
22 July 2026
Reply from Elite Supps
Hey Katherine
We appreciate your positive feedback! We are so glad you were happy with the great price and fast delivery you experienced.
Elite Supps
Reply from Elite Supps
Hey there
We're so happy to hear that our collagen powder is working very well for you! Thank you for sharing your positive experience.
Elite Supps
Products came at a great price and time…
Products came at a great price and time and condition.
24 July 2026
Reply from Elite Supps
Hey Emily
We're so happy to hear that your products arrived in great condition and that you were pleased with both the price and the delivery time! We appreciate your positive feedback.
Elite Supps
Super helpful and knowledgeable on all…
Super helpful and knowledgeable on all supplements
9 August 2026
Unprompted review
Reply from Elite Supps
Hey Ben
We're so glad to hear our team provided helpful and knowledgeable information about supplements! We appreciate your kind words.
Elite Supps
Reply from Elite Supps
Hey Jules
We are so happy you love the fast delivery!
We look forward to you shopping with us in the future
Elite Supps
I found what I wanted quickly and…
I found what I wanted quickly and serviced was excellent
21 July 2026
Reply from Elite Supps
Hey Fran
We are so pleased to hear you found what you were looking for quickly and that you received excellent service! Your positive feedback means a lot to us.
Elite Supps
The pre workout is really good and…
The pre workout is really good and I’ve almost already finished the protein and it’s been like 2 weeks
20 July 2026
Reply from Elite Supps
Hey Luka
We're so happy to hear you're enjoying our pre-workout and protein! It's great to know they're working well for you.
Elite Supps
Useful information and guides
Very easy to navigate through the website and find reliable information about various supplements.
19 July 2026
Reply from Elite Supps
Hey Lacey
We're so glad to hear you found our website easy to navigate and our supplement information reliable. Thank you for your positive feedback!
Elite Supps
Good protein questionable gimmicks
Gold std whey is good quality.
Elite price was ok
“Free mystery gift” gimmick - i got a water bottle which broke same day. Sent elite an email, they said another would be sent which never arrived
2 June 2026
Reply from Elite Supps
Hey Mick
We appreciate you sharing your feedback regarding the whey and your experience with the mystery gift.
Please reach out to us by email so that we can rectify the shaker issue for you.
Elite Supps
Reply from Elite Supps
Hey Darren
We're so happy to hear that your goods arrived quickly and that you experienced good service! Thank you for your positive feedback.
Elite Supps
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