Carters Domestic Appliances Reviews 

I was delighted with my purchase of a Bosch washing machine. Cost was reasonable and the installation was great. The installers came when planned and were very professional.

The staff in Brighton were very helpful when we were looking for a new range cooker & hood. They price matched the items we wanted. It was delivered on time & all was well. Unfortunately the cooker had a real issue and we had to stop using it because it was dangerous & my husband received 3 electric shocks from it. We had reported it to the manufacturer who were not interested in the issue at all. We lost faith in that make & model so we chose another. Unfortunately we had to wait over 6 weeks for the new cooker to arrive. Carters agreed to loan us a single cooker until our cooker was ready. They listened to us and because of the issue and inconveniences it caused, they reduced the new cooker price as a goodwill gesture. The new cooker was delivered & installed & the loan cooker taken away

Really competitive prices and great customer service. Items were delivered on time and installation was carried out efficiently. I can highly recommend Carters.

Very friendly and helpful every time, fitting and taking away perfect too.

Knowledgable advice when I was choosing a tumble dryer. Then delivered and fitted promptly.

Great service, can ring the local shop and speak to a human, check stock, and free Saturday delivery. Price cheaper than bigger chains! Thank you

I have used Carter’s before, so had no hesitation in contacting them when my dishwasher died. I spoke to them on the phone, explained what I needed. They suggested two or three options that might suit me and we discussed pros and cons of each. I ordered one, arranged a delivery date and removal of old one. A painless transaction and installation. Thank you to all Carter’s staff for a great end to end experience.

Prompt service and free delivery in the local Brighton area. Without all the confusing extra add on charges that Ao.Com and other large domestic appliance companies charge.

Much simpler to use, more direct and reasonable prices! I will definitely use Carters again for domestic appliances in the future!

Outstanding service again from my local supplier. Nothing is too much trouble for them. I remember ordering my range cooker from them whilst my build was happening, and they happily held onto it for me until the builders were ready for it. Who else would do that.

staff were incredibly helpful and didn't try to push the most expensive washing machine but helped me to select the one that did everything I wanted but at a reasonable pric

Excellent sales advice from Paul when choosing a new fridge, with no pressure to make an instant decision. The model we wanted was not in stock but he checked when it would be available before we left the shop. The fridge arrived at exactly the time scheduled and was very quickly installed and the old fridge removed. All round excellence

Always my family's go-to-place for white goods etc in Horsham; the staff are always friendly, knowledgable and go the extra mile to be helpful.

They are always efficient, on time with their deliveries and helpful over the telephone.

Great service over the phone,delivery was great on time and very helpful,delivery men came back the next week to take away my old fridge freezer perfect.
Thank you.

good service and easy transaction

.... always helpful and precise
No complaints so really what more to say? 😀

This company has great products at good prices plus a brilliant delivery, fitting and removal service. I always buy my household appliances at Carters because the staff are so helpful and always take time to give good advice. They will talk you through what you need and find you a cost effective solution. For example, when I needed an induction hob they advised on a plug in option because I don't need to use more than two rings at once. This was quick and easy to fit and has worked extremely well. My Carters microwave, fridge, washing machine and tumble dryer have also been good buys.

Very helpful & knowledgeable shop staff are very approachable & good after sales if there is a problem

Great service, offered lots of useful advice. Fitting was done efficiently with minimal disruption.

Speedy delivery and reliable service