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Atheneum Reviews 

12,670
•
TrustScore 4.5 out of 5

4.6

Business and IT Consulting Agency
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Review summary

Created with AI, based on recent reviews

Looking at 1,417 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, attentiveness, and efficient communication, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the professional coordination, clear communication, and user-friendly platform. Reviewers are particularly impressed with the smooth user experience, the ease of scheduling surveys, and the effective matching of advisors with clients. However, some customers also noted issues with payment, mentioning significant delays in receiving consultation fees and slower processing times compared to other agencies. A few other people also felt that they had to send multiple emails to inquire about payment status and that sometimes deductions were made from their agreed fees.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing it as great, easy, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays, some taking up to three weeks... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully... See more

Rated 5 out of 5 stars

The surveys are always easy to schedule and to do the screener. The range of topics is also interesting. Staff is always helpful and communicates readily and efficiently.

Rated 5 out of 5 stars

First of all, the staff is very attentive and keen to help and assist in every way. The interactions via WhatsApp, email, phone call is very helpful.

Company replied

Rated 5 out of 5 stars

You are polite, professional, and we do not have problems with the payment. The Staff is helpful and I believe you help all your clients and make your company bigger! Congrats.

Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(12,670)

1,424 reviews in the last 12 months

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Rated 5 out of 5 stars

It is very nice platform for using…

It is very nice platform for using people expertise remotely, however sometimes you are relevant and fit for the given survey but system based filters makes you disqualify . which need to be carefully put into survey's settings please. thank you

9 July 2026

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