I've been using hearing aids for 15 years and have tried several high street brands. Cheryl at Amplifon Chester gave me the most thorough hearing test ever, and took the time to explain the results in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ana at Hidden Hearing in Sevenoaks was amazing. So friendly, explained each procedure clearly without complicating anything. The testing was done smoothly and explained throughout. Ana treats you like... See more
The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more
I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent staff
Excellent staff, very professional and informative and both Dawn and Terri are a credit to you
25 June 2026
Unprompted review
Excellent service and consideration
Excellent service and consideration, and attention to detail.
24 June 2026
If you want good efficient hearing treatment this is the place to get itI
I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the required new settings altogether a successful morning.
24 June 2026
Very understanding ,made me understand…
Very understanding ,made me understand why I needed them, took time in the assessment,good follow up.
27 May 2026
Unprompted review
My home appointment for my hearing test…
My home appointment for my hearing test went very well my Audiologist was very helpful and pleasant.
24 June 2026
Superb professional but friendly…
Superb professional but friendly service from Hollie Goodwin.
23 June 2026
Very professional approach to my test…
Very professional approach to my test and was treated courteously by the lady in reception and the audiologist. Everything explained about the process test etc and the results
2 June 2026
Unprompted review
Very friendly service at home
Very friendly service at home.
Jeremy really patient and kind.
Would highly recommend.
23 June 2026
To expensive for myself
Everything was very professional my hearing test went well everything was explained The outcome was they are to expensive for me if they were a reasonable amount. They did make a big difference
23 June 2026
Warmth of welcome
Warmth of welcome, time to explain things, amazing equipment and keeness to help achieve personal solutions not hard sell
23 June 2026
A peaceful solution to a worry.
The test was meaningful and simple to follow. The results were displayed clearly.
16 June 2026
Unprompted review
Got myself a same day booking with the…
Got myself a same day booking with the delightful Khadisha Walters (Dee). The service was great and I really appreciated seeing the before and after pictures. Would absolutely recommend.
24 June 2026
Unprompted review
Animal Was very good and she explained…
Was very good and she explained everything perfectly
23 June 2026
My review
Welcome from operative. Explanation offered of check. Examination given thoroughly undertaken. Visual given of state ear was in. New appointment given due to failure to see eardrum. Recommendation of spray required
23 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.