The lady that worked there was super nice and friendly. Also, best thing about it is that I got approved for the exact amount that I needed without her even knowing what I needed… THANK YOY for your h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was satisfied with my online loan application experience with the agent. The Advance Financial agent worked patiently with me to complete the information, and she answered all my questions without h... See more
Mr Rob was very helpful! Quick and easy process! Took his time to get me more money than needed! He was very patient and helpful on the phone even tho we couldn’t get approved through the phone due to... See more
Hello, thank you for reading my review. I think it is important to provide a clean and safe facility for both the employee and customer. Advance Financial provided this to a level where it... See more
Company details
About Advance Financial
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
100 Oceanside Drive, 37204, Nashville, United States
- 615-341-5900
- www.af247.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It said funds immediately still…
It said funds immediately still waiting. Said I qualify for $2600 went through all the paper work only approved for $550. Drastic difference.
30 July 2026
The young lady I spoke to on the phone…
The young lady I spoke to on the phone was extremely helpful in getting me through the process to completion. I was very confused doing all the online stuff by myself and she walked me through everything. She was very very professional and polite.
30 July 2026
Norma with AF24/7 is awesome!
Spoke with a young lady named Norma and she was great! She gave me peace of mind and I’m glad AF 24/7 was there to help me out. Thanks!
30 July 2026
Unprompted review
Application process was simple and fast
30 July 2026
The ease of applying for loan
30 July 2026
Your workers were very kind walked me through every step
How helpful your staff was with me I’m not the fastest with phones and computers and I really appreciated that
29 July 2026
Customer service was excellent but the…
Customer service was excellent but the offer was a waste of time.
28 July 2026
It was quite easy
It was quite easy. The staff was friendly and accommodating and knowledgeable. Thank you for helping.
28 July 2026
The app was a little tedious but it…
The app was a little tedious but it might be due to the age of my computer
27 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Predatory one week later you will owe…
Predatory one week later you will owe double what you borrowed!
24 October 2025
Unprompted review
Reply from Advance Financial
Hi. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.