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wed2b Reviews 

3,619
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,665 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally patient, attentive, and helpful during appointments, making everyone feel completely comfortable. Consumers easily discover their perfect wedding gowns thanks to wonderful guidance, expert advice, and genuinely welcoming store atmospheres. However, some people mentioned receiving unexpected extra items or experiencing issues with store packaging and exchange policies. A few shoppers also felt rushed during their visits or encountered challenges when trying to resolve post-purchase concerns. Reviewers noted that having clear communication and quieter appointments would have improved their overall satisfaction.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as extremely helpful, patient, and... See more

Product

Reviewers mention positive feedback about product, expressing overwhelming satisfaction with the stunning... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Service

Reviewers highlight positive aspects of service, describing staff as helpful, friendly, and attentive... See more

Customer service

Users describe positive interactions with customer_service, noting that staff are patient, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A better experience than I could’ve ever imagined! After a terrible situation with a previous boutique, I went in not feeling super hopeful and stressed with the lack of time before my wedding. Howeve... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved the experience, all the ladies who worked there were so lovely and welcoming. The girl who did my consultation was amazing unfortunately can’t remember her name but deserves so much c... See more

Company replied

Rated 5 out of 5 stars

Staff at Norwich branch today looked after and guided me beautifully through the while project. Sophie listened to my wishes and brought me through some beautiful gowns. Her expertise and knowledge of... See more

Company replied

Rated 5 out of 5 stars

Sophie was amazing, extremely patient and settled me as I was quite nervous. I explained what I was thinking and within 2 dresses I had found the 1! The store is very spacious and cool and such a b... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,619)

3,079 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an amazing time at wed2b Central London

I had an amazing time at wed2b Central London! I was nervous going into it as had all my bride squad with me, but Ruby made me feel so at ease! I was debating a dress for a while and was able to keep wearing it to see how I felt, and I was helped with ways to customise it so it would be even more perfect! Overall I couldn’t recommend enough for an appointment that gets everyone involved and without time pressure! Thank you for helping me find my dream dress

16 August 2026
Rated 5 out of 5 stars

Wedding dress shopping

From the minute I walked through the door I was put at ease. The team at Bromley are so friendly and instantly those butterflies in my tummy faded away. I wasn’t really sure what to expect but the team went through the process with me. Laci was amazing, and clearly knows what looks good. She really listened to what I liked, I didn’t feel rushed and within 3 dresses I found the one.
I would definitely recommend visiting these ladies, they are spot on with their dress choices and are so knowledgeable in what fit is right for you.

22 August 2026
Rated 5 out of 5 stars

Amazing experiece!

Honestly I was quite nervous for this whole experience, but Jessica in the Bournemouth branch was just the best!!
She asked about my wedding, the vibes, the colours, all of it - and then turned that into a selection of dresses that were beautiful and exactly what I was picturing!
She made me feel so comfortable, and really listened. She helped me to try new things and really get into what I did or didn't like about the dresses, so she could take that forward to the next one.
She was so good, I went home with dress #3 and a veil to match!
Honestly couldn't have asked for a better experience or a better person to help me with this part of my wedding!
Huge props to Jessica, shes a real asset to your company, and I'd recommend Wed2Be for any bride!!

23 August 2026
Rated 5 out of 5 stars

Fantastic experience!

My friends and I had the absolute best time finding my wedding dress. I honestly couldn't have asked for a better experience. Elsa was beyond brilliant! She made me feel completely comfortable straight away and played a huge part in helping me find the right dress. Thank you!

19 August 2026
Rated 5 out of 5 stars

I had the most wonderful experience at…

I had the most wonderful experience at Wed2b in Bristol. The whole team made me and group feel so welcome. They knew exactly what I wanted and helped me achieve it. I would absolutely recommend them to any bride to be!

22 August 2026
Rated 5 out of 5 stars

FANTASTIC!!!

FANTASTIC!!!! I CANT RECOMMEND WED2B ENOUGH. LOVELY STAFF! VERY FRIEMDLY! WE HAD SUCH A WOMDERFUL FITTING AND I SAID YES TO THE DRESS!!!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

I came in the Gateshead store today…

I came in the Gateshead store today with my daughter and we left with her dress. Izzy was absolutely fantastic, to say it was her first day you would never of known, she was knowledge, reassuring, built an amazing rapport with my daughter. The giggles and chuckles coming from in the changing room was as a mother so heart warming to hear. Izzy you found your calling in life sweetheart.

22 August 2026
Unprompted review
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Reply from wed2b

Thank you so much for your review - we are so happy to hear that we were able to give you and your daughter the 5-star service that you deserve! We wish you all the best for the special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

5 stars for Rebecca!

Bought my dress today in the Glasgow city store. Rebecca was amazing, so friendly, honest and just a lovely person in general. She made me feel totally comfortable and confident. Loved my experience today. X

22 August 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Glasgow team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Alara at Chelmsford branch

I visited the Chelmsford branch this morning and was helped in store by Alara. She was really helpful and friendly and knew exactly what I wanted. There was no pressure and no pushy-ness which I feel you can feel in certain sale situations. She even suggested I try on a different dress to make sure the one I had chosen was definitely ‘the one’. Can’t fault the branch, the staff, the cleanliness, the process at all, would definitely recommend. Thank you!

22 August 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Wed 2 B Exeter- 5 *

My experience at wed2b Exeter was second to none- I was greeted by the assistant manager who was super friendly and explained everything to us. I had a consultation with the lovely Joss who was able to understand exactly what I wanted, and ended up buying the first dress which she brought me! I did try on quite a few, but after deciding this was the one for me she allowed me to put it back on with a veil and bouquet for my bridal party to see the full experience! Super happy- 5 stars all the way

22 August 2026
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Reply from wed2b

Thank you so much for your review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Georgie at the Gateshead store

Georgie at the Gateshead store was amazing. I was nervous for my first bridal dress shopping experience. I was in perfectly safe hands, she knew exactly what I wanted and I said yes to a dress! Just a perfect experience. Thank u xx

22 August 2026
Unprompted review
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Reply from wed2b

Thank you so much for your review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I highly recommend this store

I highly recommend this store. There is a wide variety of styles, and the staff make you feel comfortable from the moment you walk in. I had a wonderful experience. Anna was patient and very helpful, answering all my questions and offering advice while remaining respectful of my preferences.

22 August 2026
Unprompted review
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I hadn’t been wedding dress shopping…

I hadn’t been wedding dress shopping before, the lady who I had Marissa was extremely kind and helpful, she made some decisions for me about different dresses and listened to what I liked and disliked about each dress, she then went on the hunt to find some other dresses that she thought I would like. I would highly recommend getting your wedding dress from this shop. The ladies are so lovely, especially Marissa! X

22 August 2026
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Reply from wed2b

Thank you so much for your review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Issy was so fantastic - found my perfect dress!

Issy was so fantastic ! She totally understood my vibe and I found my perfect dress that I couldn’t be happier with! Everyone is store was so sweet and I had a lot of fun!

22 August 2026
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Reply from wed2b

Thank you so much for your review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

From the start our bridal expert Beth…

From the start our bridal expert Beth was friendly, made me feel very comfortable and helped me in making my difficult decision ! I loved how she gave her honest opinions and she made the experience unforgettable! Thank you !

22 August 2026
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Reply from wed2b

Thank you so much for your review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing service from the minute we…

Amazing service from the minute we stepped into the store, a big thank you to Ruby from the Gateshead store who was so patient with me, a lovely young lady who made me feel comfortable in every dress I tried until I found the one 😊

22 August 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Gateshead team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing...

I had an amazing experience i had a beautiful consultan Storm in the norwich store today it i said yes to the dress on 2nd dress i tried on i would recommend this place

22 August 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Norwich team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Georgie was super helpful

Georgie was super helpful, nothing was trouble for her. She made me feel like a superstar! Thank you so much Georgie@gateshead! I said YES to the dress xx

22 August 2026
Unprompted review
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Gateshead team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Harriet was absolutely fantastic

Harriet was absolutely fantastic. She knew exactly what I was looking for straight away and nothing was too much trouble at all. Thank you so much, I thoroughly enjoyed my morning!

22 August 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our store team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Izzy form Gateshead was amazing made me…

Izzy form Gateshead was amazing made me feel so comfortable and so lovely throughout full of visit

22 August 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

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