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wed2b Reviews 

3,493
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely friendly, attentive, and knowledgeable, making the entire process enjoyable and comfortable. Many found beautiful, high-quality dresses from a wide selection, often finding their dream dress with expert guidance in a relaxed, stress-free environment. However, some customers noted concerns regarding dress sizing and exchange policies. Specific issues included the inability to swap bridesmaid dress sizes, receiving slightly off-size items, or being given unsuitable accessories without clear refund options.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers describing them as friendly, attentive, and... See more

Product

Reviewers express high satisfaction with the product, particularly the dresses, with many customers finding... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing it as a fun, amazing,... See more

Service

Customers had positive experiences with service, often praising the helpfulness, friendliness, and knowledge... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the attentive and helpful staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really fun experience, staff are all extremely friendly and attentive and the lovely Hannah was literally amazing! She couldn't have been more friendly and enthusiastic, she had an amazing energy and... See more

Company replied

Rated 5 out of 5 stars

We were met with a warm and friendly welcome when we arrived at Wed2b in Bromley. This was my first attempt at wedding dress shopping and I had no expectations. I instantly felt excited, which I... See more

Company replied

Rated 5 out of 5 stars

Fantastic Visit today. Myself and 5 bridesmaids went up to the Glasgow store. Lovely welcome as soon as you walk in the door, whole process was explained. Tried three dresses made to feel very comf... See more

Company replied

Rated 5 out of 5 stars

Poppy was fantastic! She really took the time to get to know me, my wedding and my vision. Nothing was too much trouble and she was incredibly patient with my very specific requests! Her ad... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,493)

2,957 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bournemouth Wed2Be - Fatema! 100%

Fatema (apologise I’m not 100% on the spelling) in the Bournemouth store was absolutely amazing. I was incredibly nervous and she made me feel so settled, she made sure my party were involved in all decisions made in the dresses and she really listened what I wanted and didn’t want. She explained the process really well on how Wed2Be worked. Even though the store didn’t have many of the choices in wedding dresses that I wanted to try on, she found dresses as close to as possible and even dresses made by the same designers as ones on my list. I ended up finding my dress and left a very very happy lady! Thank you so much!!

9 August 2026
Rated 4 out of 5 stars

Lovely selection of dresses

Lovely selection of dresses. Arrived just after opening and consultants were already busy with customers so added to queue system. Once it was my turn I was asked what I was looking for. My dress was the second pick. Job done.

9 August 2026
Rated 5 out of 5 stars

Relaxed and stress free experience

Visited Glasgow Forge today after feeling deflated, confused and stressed about previous dress trials elsewhere. I was immediately approached by Mirren who took me around the shop explaining designers and styles and left me to have a little browse before coming back over and taking me through for a consultation. I explained what I hadn’t liked before and what I would like to try and was open minded but just wanted to feel good as I hadn’t in previous gowns. Mirren took so much time and care with me picking a dress better each time until I found the perfect gown that made me feel amazing! Prices where affordable while quality and fit where amazing and the dress I said yes too will require minimal alteration as it ticked pretty much every box. The only downside to the dress I liked was it was sleeveless however I was then shown it with a couple of different sleeve straps that can be altered on and this just made it perfect! Thank you Mirren for giving me an amazing experience and I can’t wait to wear it! Would 100% recommend popping in if you are feeling completely lost and overwhelmed like I was.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

I’m not a girly girl and I felt they…

I’m not a girly girl and I felt they understood exactly what I wanted and I even shed a lil tear … went in with a dress in mind and it was the first ever dress I tried on an I knew it was the one

Thank you so much girls you were all amazing xxx

9 August 2026
Rated 5 out of 5 stars

Found the one

There was no pressure to find the dress let you try on as many as you like made you feel comfortable listened to what you want. We went to the Bristol shop and Mari helped me find the one thank you

9 August 2026
Rated 5 out of 5 stars

We had the best experience with gabby…

We had the best experience with gabby she was really listening to what I wanted and also had me trying on dresses I didn’t think I would like on me but I absolutely loved them and I found my dream dress! Can’t recommend them girls enough

9 August 2026
Rated 5 out of 5 stars

Amazing customer service!

I had the best experience at Wed 2 Be in Chelmsford, with Amy. I went in with a general idea of what I wanted and she picked out some lovely dresses for me. The customer service was amazing and I really enjoyed my experience there!

9 August 2026
Rated 5 out of 5 stars

Found my dream dress with the help of Enna

Found my dream dress with the help of Enna! She was unbelievably attentive and made me so comfortable during the whole process! It’s as if Enna knew exactly what I had envisioned and allowed me to try different styles before pulling ‘The One’. I couldn’t recommend Wed2be more! Returning soon for bridesmaids dresses 😊

9 August 2026
Rated 5 out of 5 stars

we went in a sunday and Aylin and Mieke…

we went in a sunday and Aylin and Mieke were so lovely in supporting us in such important decision!!! the bride dress my friend choose is simply perfect

9 August 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish the bride all the best for her special day. Best wishes, wed2b

Rated 5 out of 5 stars

We had the best time at the store

We had the best time at the store, Aylin and Mieke were so caring and supportive. They took the time to find the perfect dress to the perfect bride!

9 August 2026
Unprompted review
wed2b logo

Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish the bride all the best for her big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I had a wonderful experience with Aylin…

I had a wonderful experience with Aylin and Mieke helping me pick out my outfit for my special day! We found the perfect dress, and I left the store feeling very happy.

9 August 2026
Unprompted review
wed2b logo

Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience

Amazing experience, Georgie was super helpful made sure the experience was memorable and helped me find my dream dress.

8 August 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

My experience was amazing!!

My experience was amazing!!! Charlotte made me feel so comfortable and relaxed. She made sure she understood likes and dislikes. This was my very first experience of trying on wedding dresses and I found my dream dress almost instantly. I was allowed to take my time and try on the dresses at my own pace and even when I found my dream dress I was allowed to take my time admiring it and having a large group of my family and friends was never an issue. Thank you for making my experience so wonderful! X

2 August 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 4 out of 5 stars

They were all very helpful

They were all very helpful, and gab helped me find my perfect dress, so happy I found the dress of my dreams!

8 August 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 2 out of 5 stars

Check what they bag up before you leave the shop

I loved the experience and the bridal expert however.. a few days later I went through the boxes and I had a load of stuff added I didn’t want like a blue charm, dressing gown etc so it left a me to feel so disappointed. I did sign the receipt how ever I was on cloud 9 and distract so I didn’t notice the dressing etc. if I had of been asked I would have said no to the dressing gown and the stuff that was added that did not want or need. I do obviously know the extra charges for the bag, hangers and stuff but the dressing gown and token and other bits I didn’t want and been left super annoyed.
Just simple respect to ask yes or no if brides want extras. I have 2 disabled toddlers and every penny counts.

2 August 2026
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Reply from wed2b

Your feedback is so important to us – thank you for sharing this Rebecca! If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent service

Imogen was great help, she listened to everything I wanted and we found the dress I wanted.

8 August 2026
wed2b logo

Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I visited WED2B yesterday and had such…

I visited WED2B yesterday and had such a wonderful experience trying on some beautiful dresses.

My consultant, Shannon, was absolutely amazing from start to finish. She really listened to what I wanted and was so patient, kind and understanding with me and my family throughout the whole appointment.

Shannon made me feel completely comfortable and never once made me feel rushed or pressured. She was incredibly helpful and made what could have been a very daunting experience feel so enjoyable and special.

And… I found THE dress! I absolutely cannot wait to wear it on the day!

A huge thank you to Shannon for making my experience so memorable. You are a credit to WED2B! 💕

8 August 2026
wed2b logo

Reply from wed2b

Thank you for sharing this incredible review with us, we are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Special thanks to Chloe & Team at Manchester …

From start to finish the staff were amazing! All very helpful and nothing too much trouble. I would to give a special mention to my wonderful assistant ( Chloe) at Manchester branch, on the two occasions I visited she was amazing. I found my dress ✨✨✨ Thank you x

8 August 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Manchester team will be so excited to read this 😊 Best wishes, wed2b

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