Wallace Cotton Reviews

7,040

•

4.9

Home Goods Store

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Review summary

Created with AI, based on recent reviews

Evaluating 1,657 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the winter sheets, linen, and duvet covers are exceptionally soft, comfortable, and beautifully made for cold weather. Shoppers also highlight the remarkably fast delivery service, with many online orders arriving the very next day or within a couple of days even for rural locations. Furthermore, people love the charming presentation and careful packaging of their purchases in lovely reusable cotton bags. Some reviewers were not happy with occasional order and delivery mishaps, mentioning issues like receiving incorrect items, experiencing missing packages, or having shipments arrive partly open during transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, comfort, and... See more

Quality

Consumers find quality to be positive, frequently praising the beautiful fabrics, comfortable fit, and... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently prompt and efficient shipping.... See more

Service

Users describe wonderful and efficient experiences with service. Consumers consistently highlight fast and... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and purchases are... See more

Reviews shaping this summary

We were greeted warmly at the Newmarket store and continued to converse. Our many questions were answered when comparing and deliberating over products. The item we chose was a gift which was then nic... See more

Love wallace cotton. Particularly wellington store near moorewilsons. Simple good quality non fussy beautiful floral clothing and homewares. Lovely friendly staff. A pleasure to deal with.

Easy to order. Good tracking of article being delivered Delivered quickly. Beautifully presented in lovely bags. A special handwritten note from the Packer. A great purchase , well made, a... See more

Your prompt delivery & duvet was packed & pillow cases were packed in a nice floral bags ,also the quality is gorgeous,I have to say you would be the best I have delt with on line Wallace cotton , I... See more

Company details

#1 of 3 best companies in Home Goods Store
#1 of 3 best companies in Bedding Store
#1 of 1 best companies in Boutique
#1 of 5 best companies in Clothing Store
#1 of 1 best companies in Linens Store

About Wallace Cotton

Written by the company

Celebrating beautiful designs, great quality and living with a little luxury every day, Wallace Cotton has been in homes worldwide for over 17 years.

Bed Linen Sleepwear Homeware Daywear

Contact info

2-4 Parkway Drive, 0632, Rosedale, New Zealand
0800222122
sales@wallacecotton.co.nz
wallacecotton.com

4.9

Excellent

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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All reviews

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Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

14 August 2026

5 days ago

Great product

Fast delivery
Great product
Good communication

14 August 2026

5 days ago

good quality

good quality buy surprised at how creased the garment was. My husband like it.

13 August 2026

6 days ago

I love everything about Wallace Cotton

I love everything about Wallace Cotton, their products, helpful service, especially Dunedin, I live in both islands, but Sth Island fantastic,
I love it.

13 August 2026

7 days ago

Very quick delivery

Very quick delivery. well wrapped for the wet weather and a lovely card and note with the parcel.
Thank you

12 August 2026

Aug 17, 2026

Prompt delivery

Prompt delivery
Great products
Excellent quality.
I do think having the sheets etc in cotton bags with paper labels sewn and glued in place is a waste

11 August 2026

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