UK Car Glass Reviews 

1,492
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and easy online booking process, noting very competitive pricing compared to major market alternatives. The professional technicians are described as polite, punctual, and highly efficient, completing window replacements smoothly. People also highlight the excellent communication maintained throughout the entire service. Some reviewers were not happy with occasional scheduling delays, communication gaps, or unexpected price adjustments regarding their confirmed replacement dates. A few consumers also noted minor installation imperfections, such as loose components or preexisting wiring issues that could not be resolved.

What people talk about most

Service

People report high satisfaction with the service, highlighting professional technicians who arrive promptly... See more

Staff

Customers had positive experiences with staff, frequently highlighting that technicians and booking agents... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and affordable quotes that are... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting competitive quotes and a... See more

Product

Reviewers highlight ambiguous aspects of product satisfaction, as many consumers praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I checked on line for a windscreen company and found UK Glass. From the booking on line to the job being completed all went well. After booking I had a phone call to confirm all the details. A day an... See more

Rated 5 out of 5 stars

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more

Rated 5 out of 5 stars

Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more

Rated 5 out of 5 stars

Very happy with UK car glass. They offered the lowest quote and an online booking service. After an initial confirmation email, I heard nothing further for a week, so I called to check that my car was... See more


Company details

  1. Auto Glass Shop
  2. also in
  3. Auto Repair Shop

Written by the company

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,492)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with UK car glass

Very happy with UK car glass. They offered the lowest quote and an online booking service. After an initial confirmation email, I heard nothing further for a week, so I called to check that my car was still booked in for a new windscreen. I was informed that it was and they would be in touch to confirm the ETA. The team kept me informed over the weekend, the technician called and updated me again on the day, and arrived when he said he would. The screen was changed efficiently and the technician was polite and helpful. I would use the company again and recommend UK car glass to others.

12 October 2026
Rated 5 out of 5 stars

Things were not straight forward the…

Things were not straight forward the keys had not been left with the vehicle but the fitter used his brain and a bit of detective work together with some resolve and completed the job and did a excellent job without any assistance or making a drama!

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with UK Glass

I checked on line for a windscreen company and found UK Glass. From the booking on line to the job being completed all went well. After booking I had a phone call to confirm all the details. A day and date were given for the replacement at my home, Two very competent and friendly windscreen fitters arrived on time and completed the job to complete satisfaction.

22 September 2026
Rated 5 out of 5 stars

Great result

After a few challenges, the installation was quick and efficient and the end result is great.

17 September 2026
Rated 3 out of 5 stars

Two fixing screws on the windscreen…

Two fixing screws on the windscreen wiper scuttle were left loose.Slight damage was done to the weather strip on the roof.The offside windscreen A panel was no fitted properly and the clip t the bottom where it joins the wing was broken also.

8 September 2026
UK Car Glass logo

Reply from UK Car Glass

Hi Bramwell,

Thanks for taking the time to leave feedback.

When you got in touch after the fitment about the A panel, we offered to send a technician out to check it over and put right anything that wasn't sitting correctly.

You told us your friend, a mechanic, had already dealt with it, and asked us to stand the visit down, which we did.

The other points in your review, the loose scuttle screws and the damage to the roof weather strip, weren't raised with us at the time, so we didn't get the chance to address them.

If we'd known, we would have sorted them in the same visit at no cost to you. That offer is still open.

If you'd like a technician to come out and look at anything that's still outstanding, drop us a line at info@ukcarglass.co.uk and we'll get it booked in.

Best,
Nino
Director at UKCG

Rated 5 out of 5 stars

Good comms

Good comms, found a provider on the date I wanted. The guy came out on time and was friendly and efficient.
Thanks.

20 August 2026
Rated 5 out of 5 stars

Up/Down Door Glass Replacement

Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontract your work out to local businesses. So go and give your local fitter a review aswell

14 August 2026

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