TreasureBox Reviews 

14,035
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,034 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth and that purchases arrive remarkably fast. Many people also appreciate the solid build quality of the furniture and find the home assembly straightforward. Buyers are consistently pleased to find that items match the online descriptions and fit nicely into their living spaces. Some reviewers were not happy with delivery communication, noting a lack of tracking details or advance updates regarding shipments. A few consumers also experienced frustrating issues with missing parts, incomplete packages, or items arriving without proper hardware.

What people talk about most

Product

People report positive experiences with product, highlighting that items are beautiful, sturdy, and great... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting the impressive speed and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are sturdy, look great, and offer... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly among consumers.... See more

Service

Consumers find service to be exceptionally positive, praising the fantastic, quick, and prompt delivery.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

These took two of us three hours to put together. Impressed with the quality however a couple of parts were labeled incorrectly and a couple of errors on the instruction manual which had us having to... See more

Rated 4 out of 5 stars

Amazing quick service, so easy to navigate, although there was no email for tracking package or anything, so wasn’t sure when it was arriving, however it did arrive quite quick! Lucky someone was home... See more

Rated 4 out of 5 stars

Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more


Company details

  1. #6 of 6 best companies in Furniture Store
  2. #4 of 5 best companies in Bedroom Furniture Store
  3. #2 of 2 best companies in Home Improvement Store
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #2 of 2 best companies in Office Furniture Store
  6. #1 of 1 best companies in Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(14,035)

2,961 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Easily done on line. Delivery was prompt. Product was good.Keep doing what you're doing!

11 August 2026
Rated 1 out of 5 stars

Im missing tools

Im missing tools. I only have bed headboard and the 3 sides. And 6 poles- 3 long, 3 short. Where are the rest of its necessities to set bed up? And how fast can this be sorted? I am eager to hear your reply on fixing this problem. Please have a response today, It is unacceptable I have to chase you up for an incomplete job.

7 August 2026
Rated 5 out of 5 stars

Easy shopping experience

Seamless shopping experience indeed - easy user-friendly website for selections with requisite details about each product, self-pick up updates and tracking options until the product is pickable from the warehouse.
P.S: heavy items will need to be assisted by the forklift personnel.

18 August 2026
Rated 3 out of 5 stars

Purchase

The item could not fit in my car which is my fault, however I then had to organise my own delivery. Also I had to ask for help to load other item into the car.

The staff should be assisting without having to ask.

10 August 2026
Rated 3 out of 5 stars

The packaging was totally damaged and…

The packaging was totally damaged and the front of the chair had marks on it. Did try and do the insurance thing but it wouldn't go through. Tried to call but no luck. Have got photos but ended up fixing the chair at the front of it

6 August 2026
Rated 5 out of 5 stars

Awesome Quality

I ordered the white mirrored vanity with Hollywood lights for my daughter and I was so impressed with the quality. It looks lovely and exceeded expectations. Highly recommend!

17 August 2026

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