Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more
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Company details
- #6 of 6 best companies in Furniture Store
- #4 of 5 best companies in Bedroom Furniture Store
- #2 of 2 best companies in Home Improvement Store
- #4 of 4 best companies in Living Room Furniture Store
- #2 of 2 best companies in Office Furniture Store
- #1 of 1 best companies in Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Great service and very organise
Delivery time
Delivery time, packaging and assembly instructions - no complaints at all!
Round mirror
We ordered a round mirror and the shipping was incredibly fast it’s the second time ordering with them and very impressed will be buying more again
Review plus extra business
Have to say that i
Love my purchase and am doing more may I have a couple of bundle discount codes be honest
The online purchasing process was…
The online purchasing process was seamless including the pickup details.
Quick and easy
Quite a bit involved with assembly.
Great experience
Great experience. Easy to order, simple pickup instructions, seamless process.
Drawers
Overall, I’m really happy with the drawers. The quality is amazing — they’re heavy, sturdy and feel really solid and well made. The finish is beautiful and looks really clean once put together.
My only complaint was the instructions. They seemed to be backwards, so I ended up having to figure out quite a bit of the assembly myself, which made putting them together harder than it needed to be. Other than that, I’m very happy with the quality and the finished product.
Terrible customer service
Terrible customer service. Could write alot based off my short experience on pickup.
Can't find 2 inch high cushion for myneck eck
I have trouble to find a 2 inch high cushion to put on the neck.andthe warning if putting it to high up it can damage a vene in your neck artery.
No thank you.iam not using this .scares me off.
Nice product
Great for our lounge, and the fact it turns into a bed saves buying a mattress and bed base. Slightly firm but chuck a mattress topper on it and it will get more comfy. Easy to put up just make sure no one sits on the arms. Other than that, its fine for me and my family.
Zero customer service
One of the items we purchased with many many pieces came with no instructions on how to put it together. I have replied to an email asking 'how did we do' twice with no reply. I have tried calling but the call doesn't go through, I have tried using the live chat platform with no response??
We now have a large expensive unit sitting in pieces with no answers. Not happy.
delivery was fast
delivery was fast, the table is really good with good adjustable feet to balance the table on old flooring, the colour is nice marble look to it.
it would be really helpful if the packing could be taken away after opening the package.
Delivery & product review
Quick delivery which was great, but we never received notification of when it was on it's way. We never received an email with an invoice or order summary, just an email saying my order had been received and being processed. Happy enough with the bed frame and mattress though the bed frame seems a little narrow and longer than the mattress. And because it's longer than the mattress the end slats are obvious because they are natural wood colour rather than white like the rest of the frame. But for the cost I am happy with what was received.
Will buy from again
Great purchase (solid armchair) just a little slow re communication at pick up - text message or email where to pick up, when item is ready etc. Otherwise happy customer
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