Overall excellent service and prompt delivery. I needed more information regarding delivery prior to purchase. The email exchanges were fairly timely and helpful. The product (bed base with drawers an... See more
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Company details
- #6 of 6 best companies in Furniture Store
- #4 of 5 best companies in Bedroom Furniture Store
- #2 of 2 best companies in Home Improvement Store
- #4 of 4 best companies in Living Room Furniture Store
- #2 of 2 best companies in Office Furniture Store
- #1 of 1 best companies in Outdoor Furniture Store
Written by the company
TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.
Contact info
6 Ingot Place, Silverdale, 0932, Auckland, New Zealand
- contactus@treasurebox.co.nz
- treasurebox.co.nz
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Great Process
There whole procedure of being totally contact less. Huge plus. Quick and easy process.
Quick delivery of items
Quick delivery of items. Good prices. Solid furniture. We got the Congo cabinet with window and drawer. The cabinet instruction was easy to follow
The drawer cabinet not so easy. But overall happy with the end products.
Not Happy at all
This been more than 14 days, since I made my order, and have called multiple times. My order still hasn't been dispatched as yet.
sort my order first??
Not proper assembly instructions
Not proper assembly instructions. I asked for assistance to reply at all. Disappointed
Product + service
Ordered online 2 single beds click and collect. Done with ease and the receptionist is polite. Both beds were simple to put up and satisfied with the product.
Highly recommend click and collect over delivery simply because of the fee and patience.
I am very happy with the sofa I bought, but….
I am very happy with the sofa I bought, very comfy. However very disappointed with the delivery company they used. There was no 30 minute heads up message sent saying it’s nearly arrived as promised then it was actually delivered to the wrong address. Luckily a friendly neighbour helped me man handle the large carton to my address, a few houses away. then there was the extra charge of hiring a moving company to carry it up the stairs . It’s a shame there aren’t improved delivery services, eg paying extra to have it placed in the lounge.
Great service
Great service. Arrived in only 3 days. The dining chairs are lovely. The colour matched the pictures perfectly. They were easy to assemble and feel very sturdy. A great price and they look great in my room. Thanks Treasure Box.
Fast efficient service
Bought a table and chairs
Bought a table and chairs. Was told it’d be delayed. Decided to cancel order after a week or more, then they sent it out that day. A table leg and chair leg were both damaged. They sent out two replacement chair legs, even though I told them a table leg too. Customer service fairly poor too
Order sent to a depot as was advised…
Order sent to a depot as was advised after purchase that it was oversized. I was sent a list of depots to pick closet to me. I went to the depot- that didn’t exist and was given another address. I am (2-4. Days later) still waiting to receive the “ number” I need for the “ depot” to find my purchase. All emails requesting assistance and phone calls, and the chat have all been unanswered
Great exerience
It was my first experience with Treasurebox and it was a good one. The product arrived alot sooner than expected and it's great AAA experience, thank you 😊
It's a very cute little table & chairs
Dressing Table
This was a gift and sits proudly in granddaughter's room! She absolutely loves it!!
Fast service
Great service and very organise
Delivery time
Delivery time, packaging and assembly instructions - no complaints at all!
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