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TreasureBox Reviews 

14,264
•
TrustScore 4.5 out of 5

4.3

Furniture Store
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Review summary

Created with AI, based on recent reviews

Evaluating 3,104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times and note that items arrive well-packaged and exactly as described on the website. Consumers also appreciate the excellent customer service and find that navigating the online store to place orders is completely straightforward. Many buyers express satisfaction with the sturdy and durable furniture, pointing out that assembly manuals are easy to follow. However, some people mentioned experiencing communication issues regarding delivery tracking and a lack of prompt updates. Reviewers also noted instances where order notifications were missing or delivery drivers failed to provide advance notice before arriving.

What people talk about most

Product

Clients share positive opinions on product quality, praising items that are affordable and match online... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, sturdy, and available... See more

Order

Consumers find order experiences to be very mixed, with online purchasing praised as simple, speedy, and... See more

Service

Users describe positive interactions with service, highlighting fast and efficient processes along with great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mostly good but one of the bed frames ended up being out of stock (I bought 3 frames and 3 mattresses) The king single was poorly cut holes didn’t line up and the mdf boards where cut crooked so coul... See more

Rated 4 out of 5 stars

Prompt delivery, items exactly as described; the only thing preventing a 5* review was the fact that 3 items in the same order were sent separately and delivered on different days, but with only one... See more

Rated 5 out of 5 stars

Ordered online 2 single beds click and collect. Done with ease and the receptionist is polite. Both beds were simple to put up and satisfied with the product. Highly recommend click and collect ov... See more

Rated 5 out of 5 stars

The showroom in Silverdale has lots on display. I ended up ordering online on Tuesday and received an email that the order was being prepared but didn't receive an update on delivery. Friday of the... See more

Company details

  1. #6 of 6 best companies in Furniture Store
  2. #4 of 5 best companies in Bedroom Furniture Store
  3. #2 of 2 best companies in Home Improvement Store
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #2 of 2 best companies in Office Furniture Store
  6. #1 of 1 best companies in Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(14,264)

3,010 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very Good

I was absolutely happy with my purchase. It is really good quality wood for the price and feels sturdy. The shipping was also very fast and reliable. You have to build it yourself, which can take some time. Overall, I would be very confident in recommending this product.

31 August 2026
Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery and they’re better than I thought. They’re also a bit taller than I anticipated but they’re just really good value!

9 September 2026
Rated 4 out of 5 stars

I ordered and received 2 days later

I ordered and received 2 days later
Fast postage.
Love the product
Looks fabulous.
Putting together i was abit confused until I realized the longer bar went to the front of the stools
Overall very happy

9 September 2026
Rated 1 out of 5 stars

I sent a request for the company to…

I sent a request for the company to replace the table top as it arrived severely damaged chipped around the edge it had not been adequately secured in packaging and this was damaged. I sent photographs also. They have not acknowledged the complaint or offered remediation. AWFUL.

27 August 2026
Rated 5 out of 5 stars

Excellent service and products

Bought a couple of pieces of furniture for our new home and am very satisfied with their quality and affordability. The service was also prompt and efficient. Orders arrived quickly without issues. Would highly recommend TreasureBox to others.

2 September 2026
Rated 5 out of 5 stars

Really happy with my desk!

I recently ordered a desk from TreasureBox and was super impressed by how fast it arrived. The desk looks great, feels sturdy, and was an overall awesome buying experience. I would definitely order from here again!🩵

9 September 2026

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