The Retailer Reviews 

191
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic quality of the clothing items and appreciate receiving authentic products exactly as promised. Consumers consistently demonstrate the remarkably fast shipping and smooth overall delivery process that makes online shopping thoroughly enjoyable. Reviewers often note how responsive and deeply engaging the support team is when answering questions about recent purchases. Some reviewers were not happy with long delivery delays, unexpected waiting times, and missing items in their shipments. Others mentioned that customer service could occasionally be slow or entirely unhelpful when trying to resolve order problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the thick cotton fabric,... See more

Quality

Consumers find quality to be positive, highlighting top quality garments made from heavy, 100% cotton... See more

Order

Clients share ambiguous opinions on order, with many reviewers praising the fast shipping and simple... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, highlighting a stark contrast in... See more

Customer service

Reviewers express mixed feelings regarding customer service experiences. While many consumers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... See more

Company replied

Rated 4 out of 5 stars

The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes... See more

Company replied

Rated 5 out of 5 stars

I was really surprised that not only it got delivered in such a timely manner the fabric speak more volume. Small fits me perfectly too so the size description is on point. The only thing I would’ve... See more

Rated 5 out of 5 stars

First, the product was excellent and as promised. That said, you learn the most about a business when you have a problem. I had a sizing issue with The Retailer. The char support team was really respo... See more



Contact info

4.2

Great

TrustScore 4 out of 5

191 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(191)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’m genuinely so surprised at the 4…

I’m genuinely so surprised at the 4 star reviews. The company knowingly signs you up to a subscription but doesn’t give you a confirmation that they will use your details in the future. And then when this is disputed with the bank, they ask you to drop the dispute before your money is returned. If they were to be trusted why didn’t they just return my money in the first place? The Yeezy tshirts that I had originally bought from them were all of LOW quality. Some even faded. What a waste of time and money.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

I was really surprised that not only it…

I was really surprised that not only it got delivered in such a timely manner the fabric speak more volume. Small fits me perfectly too so the size description is on point. The only thing I would’ve wanted was for you to have whites ones. Not sure if you do or not but I did not have the option. Nevertheless I am very satisfied and will be placing an order again soon

Thank you

12 September 2026
Unprompted review
Rated 2 out of 5 stars

Misleading

Blatantly had photos of one thing and sent something completely different. And haven’t changed the listed images. Very misleading. They’ve offered a refund but still

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

The IG ad popped up on my feed earlier this week. Was surprised at how cheap everything was. Had an issue with accidentally ordering a few more items than I intended to. Reached out to support and they replied back within minutes refunding me/cancelling the additional items with no stress.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Good experience with the retailer

Bought some shirts after seeing there ads on instagram blown away by how good the quality of the shirts are for how cheap they also have great customer support highly recommended

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I just received my legit Yeezy gap shirts…

I just received my Yeezy gap shirts from the-retailer.com and they are authentic and legit. I am extremely satisfied with them and they are not fake. Thank you to the personalised real human customer support for helping me when I had a question. I will be ordering again because they have fast shipping. Thanks!!!!

19 August 2026
Unprompted review

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