The RealReal Reviews 

Love the product, great quality and value, the shipping experience was confusing and stressful since the item was expensive to me and there was a lot of shipping changes.

I ordered Chanel gst then when it arrivedc there was no fillers i side the bag. They should have put some bubble wrap or paper fillers to have it presentable.

The lady who took my pieces was so sweet, kind, and complimentary. I wish I got her name. Whoever she is, please give her lots of praise and a little extra bonus!
She was the best!

I had to pay an additional 56$ at the door

The website was easy to navigate and the descriptions of the items were throughly detailed and the pictures were high quality. The email updates about processing and shipping were timely and very helpful. Will definitely be purchasing more items from The Real Real in the future.

Lionell is the best. Always easy and a pleasure.

I needed this dress for a pageant shoot! It worked out amazing and shipped fast. Only thing I wish they did was place the actual dress size # instead of Small, Medium, Large etc. I received my dress and it was in pristine condition there was not a stone missing in site. I recommend…. Once my photos come in I’ll try to add to this comment ….

Quality merchandise with on trend and quality vintage pieces. User friendly website with numerous filters. Fast order processing and excellent customer service.

If I could give it less than one star I would!! They are absolute liars dishonest and obnoxious team!! If you have luxury items do not trust the realreal with it they steal your items or sell it at unacceptable prices!! I beg of you from the bottom of my heart listen to me and do not send your stuff in or you will lose a lot of money

Precise with description of item and keeps me on track with all information. The app makes it easy to navigate

Very fast delivery and bag was adorable just like pictured! Great quality and service

In the past, I have purchased very high quality garments at a reduced price from The RealReal. They were all almost like new. This time I purchased two men's dress jackets. One was in great condition as usual, but the other was worn out with no hope of repairing the damaged and worn out fabric. I checked with a tailor and a cleaner and they both agreed that the coat was old and hopelessly worn out. What a waste of my time and money. I shall have to return it. I hope that I won't have any problems or expenses with the return.

Quality of product purchased was good. Customer service is great as well

This is my third time buying something from The RealReal and it has consistently been great. I bought a watch and two purses and all were in great shape and acquired at a great price feels like I found a cheat code!

Arrived on time and as pictured, check out was easy.

Item in my order was cancelled with no explanation.

The whole process from sending items an buying is very smooth and the customer service is very very useful no hidden fees no hidden anything

Fast shipping! Items were packaged safely. Items were as described. Will definitely purchase from here again.