The Ear Specialist Reviews 

109
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally professional, caring, and reassuring nature of the staff, noting that every interaction makes them feel completely at ease and deeply supported throughout the entire process. Consumers are particularly impressed by the efficient, smooth, and completely painless procedures, ensuring that ear wax problems are solved quickly and successfully without any discomfort during or after the visit. People consistently mention that thorough, clear explanations are provided throughout the entire consultation, leaving everyone fully informed, highly satisfied, and eager to recommend the wonderful service to family and friends.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, frequently highlighting quick emergency appointments... See more

Staff

Clients share profound satisfaction with the staff, frequently highlighting the professional and reassuring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I had an ear problem two days before going on holiday. Got in touch and was seen late on that day. The problem was quickly fixed. I was also impressed either Simon’s manner and professionalism. Lookin... See more

Rated 5 out of 5 stars

I was unable to use my hearing aid as getting lots of feedback from it, audiology advised I needed to have the wax removed from my ear which was causing the feedback. I called The Ear Specialist late... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have to give this company another…

I have to give this company another review I have recently had two more appointments with Simon and he feels like a friend now. I am an older man and have had several visits as I wear two hearing aids and do get problems with wax etc especially with the ridiculously hot summer..
He is very professional, knowledgeable, understanding, comfortable and reassuring. His treatment room and waiting room are immaculate peaceful and relaxing.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Great professional service

Great professional service! I was surprised how straightforward and fast the process of cleaning my ears was. The price was a bit higher than other places but I didn’t have to wait long for a free slot. I also enjoyed the Spa vibe of the waiting room.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional and attentive

My consultation at Ryde was my second. I felt “listened to” , unhurried, and I was given completely painless treatment and good practical advice which was swiftly followed by emailed guidance. I would thoroughly recommend this ear specialist to anyone.

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Wax removal to improve hearing

I went to the Ear specialist as I had a build up of wax and one ear was almost completely blocked and the other partially. Simon explained the procedure well and proceded to get the wax out. I didn't make it easy for him as I couldn't get on the couch properly but my hearing was massively improved. It is still very slightly fuzzy in one ear but only temporarily and clicked clear very quickly. I was advised not to get any water in the ear for a couple of days as there were signs of a small amount of residual liquid so hopefully it will be 100% very soon

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Super service

Super service, easy to book online, clear directions on location with parking outside. Very detailed history taken followed by a thorough examination and treatment given as needed and follow on advice given. Would highly recommend.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Simon is a saviour

This man is a saviour. Thanks Simon. No fuss, no pain. My annual visit for removing my wax went like clockwork. I really appreciate your help and advice in addition to the wax issue.
Look no further for your ear problems good people.
Many, many thanks Simon.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very professional.

Simon was very professional, procedure was explained throughly and i had no issues during or after. Was reluctant to get my ears sorted due to a negative experience a few years ago but glad I did, I would highly recommend The Ear Specialists.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The ear wax removal was explained in easy to understand detail. I was made very comfortable and the procedure only took around 5 mins and was painless. I thoroughly recommend them and will return when the time comes to have the procedure again.

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Very quick and easy to make a booking

Very quick and easy to make a booking. Moved from a competitor because of long delay before appointment available. Online Date/time of available slots was extremely helpful, so I could fit my visit round other activities. Actual booking system did not work properly to start with.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS IN EVERY WAY

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has given Dad back enough hearing to be able to communicate with us again. We wish we'd found Simon years ago. He is professional, dedicated, personable, kind, caring and reassuring. His aftercare is excellent - above and beyond, in fact! We wouldn't hesitate to recommend him to you.

7 January 2026
Unprompted review

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