Tap Zap Go Reviews 

1
TrustScore 3 out of 5

3.2

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Company details

  1. Electric Vehicle Charging Station

Written by the company

Your go-to destination for electric vehicle charging in Strood. We offer Ultra-Rapid Charging from 49p per kWh in various UK locations including Kent, Castleford and Lambourn Woodlands. Welcome to Tap Zap Go, your go-to destination for electric vehicle charging in the UK.. We offer Ultra-Rapid Chargers to get you back on the road faster than ever. Whether you're a commuter, traveller, or local driver, our convenient and reliable EV charging station is designed for speed, simplicity, and sustainability. Plug in, power up, and go – it’s that easy with Tap Zap Go.


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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

There were 2 of us there and the charge…

There were 2 of us there and the charge station failed to identify the cable being plugged in, rang the number and was told it's out of hours, and I don't deal with the chargers! Rubbish service, about all I can say really

16 March 2026
Unprompted review
Tap Zap Go logo

Reply from Tap Zap Go

Hi James,

We’re very sorry to hear that you experienced issues with the charging station, and we understand how frustrating this must have been.

This is certainly not the level of service we aim to provide. If you’re able to share the location of the charger you were using and the time you called us, we will investigate this matter as a priority.

Please email the details to us at: info@tapzapgo.co.uk so we can look into this urgently and work towards resolving the issue.

Thank you for bringing this to our attention.

Best wishes,
Tap Zap Go

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