YOUR COMPANY KIKA USA HAS BEEN AN EXCELLENT SUPPLIER FOR ME. WE HAVE BOUGHT SEVERAL TIMES WITH NO PROBLEM, WITH VERY INTERESTING PROMOTIONS AND GOOD DISCOUNT PRICES. THIS LAST TIME WE HAD AN INCONVENI... See more
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A huge THANK YOU for spoiling Coshita & Romeo with the sweetest gifts! From the stylish water bottle to the fresh water fountain and fun toys, every item was thoughtfully chosen and instantly lo... See more
Company replied
We love all of our grooming products. They are high quality and sustainable, we especially love the reusable wee pads in cute designs! Shipping is quick!
Customer service was great when I had issues getting something added at checkout with an offer to add a product. They made it right. Order was received in a timely matter.
Company replied
Company details
About Kika Usa
Written by the company
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contact info
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, United States
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4.5
Excellent
506 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I have used this for my dog since she…
I have used this for my dog since she was a puppy and am happy with how she is doing on it.
27 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re so glad to hear your dog has been doing well on the food since she was a puppy. We truly appreciate your continued trust in our products.
Warmly,
Superiorcare.pet team
Great service.
16 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear you’re happy with the service.
Warmly,
Superiorcare.pet team
I have been trying to get in touch with…
I have been trying to get in touch with Superior for weeks! I have left voicemails and numerous emails with NO ANSWER!!
11 February 2026
Reply from Kika Usa
We’re truly sorry for the frustration this has caused. We have sent the return label to your email multiple times over the past month. Please check your inbox and spam/junk folder, as it may have been filtered there. If you’re still unable to locate it, please reply with an alternate email address and we will resend it immediately.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your kind feedback! We’re so happy to hear ordering was easy, delivery was quick, and that your baby loves it. It’s wonderful to know it’s good for her too.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your feedback! We’re so glad you’re happy with the quality and fast shipping.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your kind words! We’re so glad you’re happy with the product and truly appreciate your recommendation.
Warmly,
Superiorcare.pet team
Service rating
The details of the components that would come with the pet dryer were missing so I called customer service. I spoke to a customer service representative. She was kind and able to answer my questions. She even pointed me to a discount, which I asked for. The products purchased arrived in a timely manner.
6 February 2026
Reply from Kika Usa
Thank you for sharing your experience! We’re glad our customer service representative was able to answer your questions and assist you with a discount. It’s wonderful to hear your products arrived on time as well. We truly appreciate your support.
Warmly,
Superiorcare.pet team
Came pretty fast
16 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear your order arrived quickly.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your feedback! We’re so glad to hear the checkout was easy and your order arrived super fast.
Warmly,
Superiorcare.pet team
The dog food from Superior Pet Food is…
The dog food from Superior Pet Food is excellent quality. The ingredients are clean and high-quality, and you can tell it’s made with dogs’ health in mind. Since switching, my dog has had better digestion, more energy, and a shinier coat. It’s reassuring to know I’m feeding something nutritious and well-balanced.
13 February 2026
Reply from Kika Usa
Thank you so much for your thoughtful review! We’re thrilled to hear you’ve noticed better digestion, more energy, and a shinier coat since switching. It means a lot to know you feel confident feeding something nutritious and well-balanced. We truly appreciate your trust in us.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your feedback! We’re glad to hear the delivery was fast and the ordering process was easy.
Warmly,
Superiorcare.pet team
I am pleased with customer services for…
I am pleased with customer services for my little Puppy.
9 February 2026
Reply from Kika Usa
Thank you for your kind words! We’re so happy to hear you’re pleased with the customer service for your little puppy.
Warmly,
Superiorcare.pet team
Highly do not recommend
First, I received a sample from the hair growing Line — it was nice, soft, and the coat wasn’t dry. I contacted customer service and asked for a recommendation for a poodle. They suggested the volume shampoo and conditioner, saying I would be happy with it.
Unfortunately, it was horrible. The coat became extremely dry and started breaking due to a lack of moisture. I then switched to Chris Christensen, and it was good. Later, I decided to try Tauro again — same result: very dry coat.
I hate it and regret buying the large bottles.
Please be cautious.
29 November 2025
Unprompted review
Reply from Kika Usa
We’re truly sorry to hear about your experience and understand how frustrating that must have been, especially after having a positive first impression with the Hair Growth line. Every coat type can respond differently, and moisture balance is especially important for poodles.
Please feel free to contact our customer support team directly - we’ll be happy to replace the products with the ones you previously liked. We want you to feel confident and satisfied with what you’re using, and we’re here to help make that right.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your feedback! We’re so glad your order arrived in just 2 days and that your dogs loved the food.
Warmly,
Superiorcare.pet team
My pups love this food and it really…
My pups love this food and it really helps with tear staining
6 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re so happy to hear your pups love the food and that it’s helping with tear staining.
Warmly,
Superiorcare.pet team
Quick shipping
Quick shipping, product as pictured and described, excellent packaging. Love the free gifts especially the dog toy American Flag.
6 February 2026
Reply from Kika Usa
Thank you for your wonderful feedback! We’re so glad to hear everything arrived quickly and just as described. It’s great to know you loved the free gifts - especially the American Flag dog toy!
Warmly,
Superiorcare.pet team
I love this bowl
5 February 2026
Reply from Kika Usa
Thank you for your feedback! We’re so happy to hear you love the bowl.
Warmly,
Superiorcare.pet team
Poor quality and poor customer service
I have tried to contact someone for over a week with no response. I am very unhappy with the dryer I purchased.
23 January 2026
Reply from Kika Usa
We’re truly sorry to hear about your experience and for the frustration caused by the lack of response. We have reached out to you via email and sent return labels for the dryer. You’re absolutely welcome to return the product for a full refund with no issues.
We sincerely apologize for the inconvenience and appreciate the opportunity to make this right for you.
Warmly,
Superiorcare.pet team
Wonderful customer service
Wonderful customer service, love there products and food both for my Bichon and for about my cats. Love how it brings out the coats.
2 February 2026
Reply from Kika Usa
Thank you for your wonderful feedback! We’re so happy to hear you love our products and food for both your Bichon and your cats. It’s great to know you’re seeing beautiful coat results too.
Warmly,
Superiorcare.pet team
Reply from Kika Usa
Thank you for your kind words! We’re glad to hear you had an excellent experience with our customer service.
Warmly,
Superiorcare.pet team
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