Every time I have an issue and send a message to Spritz support, not only do they respond quickly they stay with you via email until the issue is resolved. Make sure you attach any screen shots in you... See more
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See what reviewers are saying
it’s now been one and a half years since spritz froze my money due to some vague excuse about fraudulent charges but assured me that they knew had no involvement; so I’m not sure why I was even affect... See more
Been a great company for me. Fast , cheapest I've found. When have had problems customer service is fast, helpful and have solved every time ( including when thousands didn't show up and had to locat... See more
The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a qui... See more
Company details
Written by the company
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
Contact info
1297 E Putnam Ave #1021, 06878, Riverside, United States
- support@spritz.finance
- spritz.finance
You should know
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Replied to 60% of negative reviews
Typically replies within 1 week
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Where is support?
Great interface, easy instructions, easy to set up, but: I click on "Live Support" but get - nothing. I cannot find support anywhere.
Update 12/19/2024
I have been in contact with support for a number of days while they walked me through the on-ramp process. Great support now that I found it! I wish there would be a "contact us" link somewhere on the site (unless I'm just missing it) I upgrade my review to 4 stars.

Reply from Spritz Finance
Finally...
Finally a platform that gets all the essentials right!.
1. Clean UI with a user friendly interface
2. Great customer service
3. Low fees
4. Fast on/off ramp option

Reply from Spritz Finance
Was fine up until this November
Was fine up until this November, don’t put money on there or it’ll be trapped without any ability to offload into a VCC or other institutions that were once compatible. Their customer service is now shot, and they don’t really help at any convenience.
They’ve lost my trust and I can’t see this platform as a reliable to trust any transfers or transactions

Reply from Spritz Finance
I never could get a chance to put my…
I never could get a chance to put my information and verify and customer support don’t help.

Reply from Spritz Finance
Love this it was dream come true all…
Love this it was dream come true all need for crypto

Reply from Spritz Finance
Excellent customer service experience…
Excellent customer service experience and smooth transactions

Reply from Spritz Finance
Spritz finance has historically…
Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress” , meaning transfers to bank accounts that should take less then an hour haven’t been completed in 24 hours.
There updates are few and far between, and incorrect.
They say their engineers are aware of problems but they don’t say what problems are.
Looks like they are hiding a hack and not disclosing it to clients.
Find another off ramp vehicle.

Reply from Spritz Finance
The best platform for the…
The best platform for the cryptocurrency purchase.So quick, secure and proficient.

Reply from Spritz Finance
These guys are second to none They have…
These guys are second to none They have phenomenal service even better than cash app As a matter, in fact, I’m dumping my cash app account for this app

Reply from Spritz Finance
Great Support
The loading of crypto deposits in the card is slow but support responded very fast and loaded the deposit within 15 minutes.

Reply from Spritz Finance
Small transactions are best
Update- My experience was not one I ever want to repeat but I want to say Spritz did give me my funds back finally today 20 days later. I have been a customer for a year mainly bill pay only , used them over two weeks ago to buy crypto, same day wire option , took them over a week to tell me they could not complete purchase and I would be given a refund, said would be processed Monday, It NEVER CAME they continue to hold my whole 5 figure crypto they themselves said would be refunded. No updates on when they will refund my money as promised, by either chat or escalated support email address. Trust level 0

Reply from Spritz Finance
Great UX, but not working as advertised
Easy to sign up and simple to use - but then the problems begin. Multiple attempts to cash out using Solana USD but failure upon failure with support simply saying they will get back after resolving the issue and then... NOTHING.

Reply from Spritz Finance
Review for Spritz Finance
Review for Spritz Finance
I’ve been using Spritz Finance for several months, and it has quickly become my go-to solution for managing my crypto. Spritz offers a seamless way to off-ramp and on-ramp my crypto funds, which is a big plus in today’s world of digital finance. One standout feature is the ability to use my crypto to pay bills directly — something I haven’t seen executed this well on other platforms. It makes paying bills with crypto incredibly convenient and efficient.
Another great feature is their virtual card, which makes it easy to use crypto for daily expenses without needing to go through multiple exchanges or conversions. The integration is straightforward and user-friendly, allowing me to manage both my crypto transactions and my everyday finances in one place.
The only drawback I’ve encountered is the response time from their customer service and engineering teams. While they are helpful when they respond, it can take longer than expected to get issues resolved or questions answered. Speeding up response times would make Spritz Finance even better.
Overall, Spritz Finance is an innovative and reliable platform for crypto enthusiasts looking to manage their funds and pay bills directly with their digital assets. With a few improvements to support response times, it would be a five-star experience!

Reply from Spritz Finance
Spritz support feedback - excellent!
Used Spritz support today and they were responsive, patient and resolved issue (my error in the end). Excellent service

Reply from Spritz Finance
Spritz Finance is Proven Reliable
Spritz Finance have consistently proven to be a reliable and trustworthy company. Anytime I've encountered an issue, their team has been quick to communicate and resolve it in a professional manner. Their support is always responsive and helpful, making the experience smooth and stress-free. I highly recommend Spritz Finance to anyone looking for a dependable service. They've earned my trust with their top-notch customer service and reliability.

Reply from Spritz Finance
Horrible crypto site never added my…
Horrible crypto site never added my deposit said I was verified then all of a sudden I wasn’t

Reply from Spritz Finance
Spritz Support Team is on the Case
I'm writing to tell all of you that I have been using Spritz card for at least a year to a year and a half. I made the mistake of starting two accounts. One I didn't activate fully, but on one of my deposits, it went to that account. Let's just say there was some investigation and a good amount of correspondence to find my deposit, first, transfer it to my active account and then close the inactive one after the transfer. Spritz team never got tired of working with me until the entire matter was resolved. They remained attentive, friendly and respectful.

Reply from Spritz Finance
AMAZING CUSTOMER SERVICE!!
AMAZING CUSTOMER SERVICE!!! I had a transaction that didnt confirm in time so my bill didnt get payed. When I sent the TXID, they resolved my issue in HOURS. Ty you sooo much Spritz!

Reply from Spritz Finance
Great service and customer support!
Great service and customer support!
5 stars!

Reply from Spritz Finance
Updated
“Live” support is absolutely terrible. Unacceptable when you are dealing with people’s money.
I have had $2800 I can not access for almost a week now and “live” support is an absolute joke.
They have blocked my card due to some unauthorized charges, which Is fine. However they did not tell me, let me load the card, and proceeded to not answer for days on end.
I STILL have not been able to get them to unblock the card just so I can move my money out of spritz.
I have typically had a good experience with them and transacted a lot of volume. But this experience right here I will probably never use them again.
*update*
Updated to 4* for working with me to resolve the issue, I am keeping it from 5 stars just based on no 24/7 live support, there really should be access to a human at any time for any problem when dealing with peoples finances.
Get it together.

Reply from Spritz Finance
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