I think the young lady served me was called Lilly, sorry if that’s wrong, she was lovley & professional, straight to the point, she should have a pay rise. Havnt got my sofa yet but my experience in s... See more
Company replied
Location
Switch locationSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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See what reviewers are saying
I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... See more
Company replied
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... See more
Company replied
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff very helpful and knowledgable.
14 August 2025
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good quality and service
20 March 2025
Reply from Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent
Excellent, spacious showroom, in which we were given ample time to wander without heavy sales pressure. The sofas are beautiful.
14 August 2025
Reply from Sofology - Slough
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Herlin was amazing and so helpful
Herlin was amazing and so helpful. Amazing costumer service and she helped us with our choices
16 August 2025
Reply from Sofology - Slough
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very pleasant no hassle experience
Very pleasant no hassle experience. Thanks to Gerry Very professional.
12 August 2025
Reply from Sofology - Slough
Hi there, thanks for your 5-star review. We hope you found the perfect sofa
First Time Buyer With Sofology
I can highly recommend Slough Sofology after I purchased a lovely sofa, the staff were relaxed and made me and family feel relaxed unlike furniture village. My experience was enjoyable with no pressure. Thank you
9 August 2025
Reply from Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Don’t ever buy a sofa from Sofolgy
Don’t ever buy a sofa from there. apparently you are not allowed to use an arm rest to place your arm and put your head in the palm of your hand. It’s too much weight for an arm rest to take: you are also not allowed to use the arm rest to support yourself whilst breastfeeding a baby. Again I was told thats to heavy for an arm rest to handle. Make sure you place your arm directly evenly in the middle of the arm rest. Honestly have you ever heard of anything so pathetic in your lives? Well that’s what you get if you order a sofa from Sofolgy. A broken sofa before you’ve even finished paying for it. The last sofa I had was from furniture village, lasted 18 years and still had life in it when I got rid.
6 August 2025
Unprompted review
Reply from Sofology - Slough
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
They did not push you into buying or…
They did not push you into buying or following you around when viewing.
6 July 2025
Reply from Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Excellent service and great help and…
Excellent service and great help and support in choosing sofa thanks Sunil for all your advice, we had a very good experience in sofology,
31 July 2025
Reply from Sofology - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
excellent service by sales person…
excellent service by sales person Harleen. Explainable teens and conditions clearly, explained and discussed with regards to options. Thank you
2 August 2025
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales person
Great sales person
Very informative
No hard sell
Given time to ask questions
Good service
1 August 2025
Reply from Sofology - Slough
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer experience!
Mohan was excellent at helping me choose a sofa style, colour, fabric and putting the order through. I would recommend!
28 July 2025
Reply from Sofology - Slough
Thank you for your wonderful review!
Gary at Slough wasn't pushy at all and…
Gary at Slough wasn't pushy at all and was knowledgeable about the sofa's we want to purchase.
26 July 2025
Reply from Sofology - Slough
Thank you for sharing your experience with us.
Very attentive staff and very thorough…
Very attentive staff and very thorough in explaining all the options, excellent service.
26 July 2025
Reply from Sofology - Slough
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our staff attentive and thorough in explaining all the options. Providing excellent service is something we strive for, and it’s wonderful to know we met your expectations.
Y
Great service from the whole team!
Great service from the whole team but especially Garry!
Non-pushy / non-hovering genuinely helpful sales staff on hand to answer any questions we had.
Looking forward to receiving our sofa!
27 July 2025
Reply from Sofology - Slough
Thank you for awarding us 5 stars Miss Charlton :-)
Reply from Sofology - Slough
Thank you for awarding us 5 stars John.
Good quality amazing sofa and chair .
Good quality amazing sofa and chair .
Delv men was also very good and helpful I would recommend sofology
25 July 2025
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Didn't feel pressured!
Very helpful staff member (I'm sorry, I didn't catch her name!). I didn't feel any pressure to commit to buying which actually made me feel more inclined to continue browsing the store and asking questions - leading to me making a purchase.
20 July 2025
Reply from Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Mohan from the Slough
Mohan from the Slough branch has been a joy to deal with, he was very helpful and very friendly and professional.
13 July 2025
Reply from Sofology - Slough
Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.
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