I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... See more
Company replied
Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... See more
Company replied
Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... See more
Company replied
Great selection of sofas staff were great no hard sell just let us get on with it Yasser was easy to deal with didn’t try to force any of the usual stuff on us just left us to decide all I all a good... See more
Company replied
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, United Kingdom
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Staff were very friendly and helpful. Furniture is lovely and not too expensive

Reply from Sofology - Reading
Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

Reply from Sofology - Reading
Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.

Reply from Sofology - Reading
Yasser was fabulous and focused on finding the right product for us rather than upselling or being pushy. Excited to receive our sofa!

Reply from Sofology - Reading
Ali, at the Reading store, was extremely helpful and knowledgeable on the Sofology products that aligned to our requirements.

Reply from Sofology - Reading
The sales guy was very helpful and talked on a personal level.

Reply from Sofology - Reading
The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.

Reply from Sofology - Reading
The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.
They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store

Reply from Sofology - Reading

Reply from Sofology - Reading

Reply from Sofology - Reading
Over all explaining the product is very nice

Reply from Sofology - Reading

Reply from Sofology - Reading
I have ordered my new sofa....was impressed with the quality & style. Looked at many other places which just didn't compare to sofology. Sarah last was very helpful & answered all my questions as have had bad experience with previous leather sofa. Would definitely recommend.

Reply from Sofology - Reading
It was very easy to sort out our purchase a member of staff helped us choose the sofa we wanted and the colour he was polite and friendly and very professional I highly recommend this store in Reading

Reply from Sofology - Reading
Sales consultant was very polite, he listened to what we wanted,& showed us the colours available . He wasn’t pushy. He made us feel relaxed so we could make our own decisions

Reply from Sofology - Reading
Amber was very informative regarding the sofa I purchased. Very friendly.
I liked that I had time to look around myself and not pounced on as soon as I walked through the door.

Reply from Sofology - Reading
Had a great experience today at Sofology. We see a very nice man called Ali from the sales team. He offered us great advice and guidance but was not at all pushy which was great. Sofology also had some great sofas with plenty of choice and options for anyone's lounge. Overall we were impressed with the service and even ended up purchasing a great sofa which will be perfect for us. Thank you.

Reply from Sofology - Reading
Amber was super friendly and helped us pick the right options for us! Great experience for first time buyers

Reply from Sofology - Reading

Reply from Sofology - Reading
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