Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more
Company replied
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more
Company replied
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Sofology - Preston

Reply from Sofology - Preston
Luke made choosing a sofa a joy. He was so helpful explaining which sofas could be easily be delivered without getting stuck in our 1920s hallway. He really took the stress out of it all. Looking forward to receiving our sofa soon.

Reply from Sofology - Preston
We were left alone to wonder round the store to see what we liked. Once we found something , all the options and prices were explained to us by Amanda who was very helpful.
Thankyou, looking to our new sofa and chair being delivered

Reply from Sofology - Preston
Really great engagement, knowledgeable, no hard sell - personable and clear

Reply from Sofology - Preston
Great from start to finish. Looking forward to delivery. Wish it could be a little sooner.

Reply from Sofology - Preston

Reply from Sofology - Preston
Thoroughly enjoyed our experience with Sofology. There were so many lovely sofas to look at with such a great choice of fabrics and styles. Staff were attentive and not overbearing which made a lovely change! We are delighted with the sofas we have purchased - will just have to be patient now as it does take a good few weeks for it to be made and delivered to us. Thank you Sofology!

Reply from Sofology - Preston

Reply from Sofology - Preston
Mo was very helpful and knowledgeable, no hard sell,explaining all our options

Reply from Sofology - Preston
Hi there we just purchased a beautiful sofa and was made to feel very welcome and relaxed by jay and luke they was so helpful was welcomed with a nice cup of tea and and they are so professional at there job we have got to say they was the most helpful lovely people ive ever had the pleasure of buying from they went above and beyond today for us . I would recommend friends to buy from them . We didn’t feel pressured or anything. I would give them both 10 out of ten . Very happy with there services . Many thanks from wendy & wes orourke

Reply from Sofology - Preston
Finally made a decision on which sofa we wanted today with the help of Luke at the preston store ,he was very helpful, knowledgeable friendly and very patient, we must have sat on every sofa in the store 2 or 3 times and after speaking with Luke about our wants and needs we were able to make our minds up and I’m delighted with our Choice and looking forward to its arrival.
Thankyou Luke 🙂

Reply from Sofology - Preston

Reply from Sofology - Preston

Reply from Sofology - Preston
Very helpful staff, we were there for a couple of hours making our choice.

Reply from Sofology - Preston
We had a great experience with Sofology. The staff were really helpful, knowledgeable and gave us space to look around without being pushy. It made the whole process feel relaxed and easy. Would definitely recommend.

Reply from Sofology - Preston
Luke was super helpful, explained everything I needed to know, knowledgeable and helped me understand the practicalities to consider with my purchase, a credit to the company. The store is top class and the staff were attentive in a very nice way. The choice is vast in the store and the in-store experience was overall excellent.

Reply from Sofology - Preston
Jay was very helpful and informative. Left us alone whilst we explored the store and only came to our assistance when we needed it . Jay made the whole process easy for us .Thanks Jay

Reply from Sofology - Preston
Gary was very friendly and accommodating, he helped us find our perfect sofa

Reply from Sofology - Preston
Doreen was very informative and helpful with picking our dream sofa! 10/10 for customer service, no question was too big or small. Thank you Doreen!

Reply from Sofology - Preston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.