I had a sofa and footstool delivered today by Sofology. Superb delivery service. Polite men. Took their shoes off at the front door. Worked quickly. Got the delivery done without any problems.
Company replied
Location
Switch locationGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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See what reviewers are saying
I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... See more
Company replied
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... See more
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No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, United Kingdom
4.8
Excellent
3K reviews
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Evie was very welcoming & attentive
Evie was very welcoming & attentive, very knowledgeable & nothing was a problem.
We went away & measured up, luckily it fit! So came back the very next day & purchased it.
Thank you again & we’re excited for the new sofa arriving!
Glen & Tanya
3 January 2026
Reply from Sofology - Nottingham
What a fantastic review, thank you so much for taking the time to write this 😊
Daniel and Jay were amazing in terms…
Daniel and Jay were amazing in terms giving us all the necessary details about the choices. Daniel was really helpful in planning the room with sofa to give us an idea of the dimensions.
28 December 2025
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
New sofa I love green
Daniel was so kind, showed patience and was not pushy just easy going and knowledgeable.
31 December 2025
Reply from Sofology - Nottingham
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Best customer service you’ll ever get…
Best customer service you’ll ever get from start to finish
27 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Great Experience
Really good experience. Very knowledgeable and professional sales service.
30 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Made to feel a valued customer
Made to feel a valued customer, very knowledgeable sales person, Georgeta, who explained everything well. Definitely 5* !
30 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Reply from Sofology - Nottingham
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Chris
Me and my partner came to Nottingham Giltbook today and dealt with the lovely Chris. We came in to add a love seat to our sofology sofa set we already had. Chris greeted us straight away and knew exactly what we were looking for. As a couple that already works in sales we found Chris to be very accommodating and he was a very good salesman. What a credit to the company, Chris said that it was sadly his last day with the company today, good luck Chris, we are sure you will smash your new role!
30 December 2025
Reply from Sofology - Nottingham
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice and no pressure from staff.
We wandered in and looked around at the available sofas. One of the staff asked us if he could help us, but was happy to let us continue looking. When we were ready, we called him back and with his guidance we chose a sofa and a care package to go with it. All our choices were talked through and he explained what was included and what the process going forward to delivery included. Looking forward to receiving our sofa soon.
29 December 2025
Reply from Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us.
Reply from Sofology - Nottingham
Hi there, thank you for the 5 star review!
Excellent customer service!
Zenon was extremely helpful, knowledgeable and not pushy. Explained everything clearly, shopping made easy!
28 December 2025
Reply from Sofology - Nottingham
Hello, thank you so much for your review. We are so happy to hear this!
Fab experience
Staff were helpful and attentive. We looked around without anyone bothering us. Which i like.
Purchased the Hudson 3 seater, chair and footstall.
Had to pay for delivery £129. Which I think is ridiculous when you have spend £1500. I would expect free delivery for the price you pay. It is what it is.
28 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Reply from Sofology - Nottingham
Thank you so much for taking the time to share your feedback with us
Great customer service from the sales…
Great customer service from the sales person Evie, very polite and knowledgeable.
Thank you
Mark n Anne
27 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic swift service a very warm and…
Fantastic swift service a very warm and welcoming adviser I forget her name, I’m sorry! but she was very reassuring and made the whole sale and credit application process very enjoyable and easy!
I would definitely recommend you buying these quality sofas and maybe, asking about credit to cover your payments.
Many thanks!
Rukhsana :) 🙏🏽
21 December 2025
Reply from Sofology - Nottingham
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Chris was brilliant
Chris was brilliant, helped us design our modular sofa. Wife is really happy. Thank you
20 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Amazing staff and variety of products
Variety of quality products to choose from, and the staff were amazing, very friendly and helpful, sat with us and explained everything in detail.
10 December 2025
Reply from Sofology - Nottingham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful
Very helpful. Explained all about Sofia how to care for them.
We sat on them and was not to rush and experience the comfort and make sure they were right for us.
Excellent customer service
21 September 2025
Reply from Sofology - Nottingham
Hi Emma, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
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