Great choice of sofas and helpful staff. There seemed to be a real focus in customer care- no hard sell. Lini at Nottingham was very helpful and patient and gave us clear information abut both the sof... See more
Location
Switch locationGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
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Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... See more
Company replied
We visited all the furniture shops in the retail park (IKEA) Nottingham and found the chairs we wanted here. Friendly and helpful staff, explained the options and on out first visit, suggested we ord... See more
Company replied
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, United Kingdom
4.8
Excellent
3K reviews
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The seller was not entirely honest
The seller was not entirely honest. He claimed that another company could collect the old sofa and would definitely do so, but that did not happen.
18 January 2026
Reply from Sofology - Nottingham
Hi Patrycia, this is not a service that we offer. We can offer recomended companies to do this if that would help?
Excellent service
Excellent service and very professional. Mathew was very good and helped me complete my purchase online thank you 😊
22 March 2026
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mathew. Have a great day 😊
Reply from Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Nottingham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Helpful staff with no pressure sales
We were able to browse without being jumped on by a salesperson but they were quick to respond when we asked for their help. The salesperson was very helpful, guiding us through the available options that met our requirements, starting with the least expensive option.
We never felt hurried at any point and we're able to take our time until we settled on a sofa we were happy with.
We bought a sofa from here previously for another room and we were extremely happy with that so when it came time to replace our the sofa in our living room, this was our preferred store.
16 March 2026
Reply from Sofology - Nottingham
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Daniel was extremely helpful
Daniel was extremely helpful, insightful and polite. He’s a credit to your team (as have all the other staff who have helped us over our numerous visits!). Impeccable and accommodating service throughout.
15 March 2026
Reply from Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Georgeta was a great help in choosing…
Georgeta was a great help in choosing our new sofa at a great price.
15 March 2026
Reply from Sofology - Nottingham
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgeta met your expectations in store and we hope you enjoy your furniture when it arrives!
stress free
the salesman who sold us the settee was helpful and honest no hassle and a really nice lad even though we spent more than we expected would definitely recommend you
14 March 2026
Reply from Sofology - Nottingham
Thanks for this fabulous review. We appreciate you sharing it with others!
Daniel went out of his way for us.
14 March 2026
Reply from Sofology - Nottingham
Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day. Hi there, thank you for your review.
Good experience and not rushed at allExcellent service by Phil
Good experience and not felt rushed at all
14 March 2026
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great customer interaction
Staff at the store were super helpful and friendly not pushy. Knowledgeable and helped us reach our purchase decision.
14 March 2026
Reply from Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good experience
The assistant that dealt with us was great. We ended up leaving with the product we wanted.
8 March 2026
Reply from Sofology - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Met by Jay
Met by Jay - top chap, very knowledgeable and friendly. Perfect service from him!
8 March 2026
Reply from Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jay. Have a great day 😊
Reply from Sofology - Nottingham
Thank you for choosing Sofology!
Reply from Sofology - Nottingham
Thank you for awarding us 5 stars!
Great sofa shopping experience
Phil was fantastic to deal, super helpful and not in your face like most sales people. Highly recommend this place!!!
6 March 2026
Reply from Sofology - Nottingham
Thank you for your recommendation Ben :-)
Automatic Reclining Sofa
I didn't feel comfortable with placing on order for my purchase of a new sofa online, so l caught the bus & went into the store, after going there 2 days before,& I'm so glad l did 😀 This was a very expensive purchase, so l didn't want to get my order wrong. When I 1st went to Sofology with my daughter, l was greeted by the lovely Dani 😃
She explained the interest free finance availability to me.
I then revisited the store on the 5th of March, & I was greeted with by the lovely Lini 😃
Lini also told me about insurance options for the sofa, which l happily went for 😊
Everything was done in the store. I left feeling & excited about the prospect of having the luxury sofa 😃 Thank you Dani & Lini 🤗
5 March 2026
Reply from Sofology - Nottingham
So glad you had such a great in-store experience! 😃 Huge thanks to Dani and Lini for helping make your sofa purchase stress-free and enjoyable. 🛋️✨
Georgetta was very calm and explained…
Georgetta was very calm and explained everything through with us (we aren't the easiest of customers) she was very patient and we left with 2 new sofas. Thank you
3 March 2026
Reply from Sofology - Nottingham
Thank you for sharing your experience Richard :-)
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