The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... See more
Company replied
White City Retail Park, M16 0RP Manchester, GB
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The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... See more
Company replied
I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... See more
Company replied
First thing we noticed was how staff said hello and that was all. Shortly after, a member of staff came over and said “Don’t worry, we won’t follow you around the store, just ask if you need help... See more
Company replied
I’ve ordered 2 sofas, Leanne was so helpful, honest and lovely. Leanne is the kind of person who should be promoted, she’s not pushy or in your face. She gives her honest opinion and doesn’t try to pu... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
White City Retail Park, M16 0RP, Manchester, United Kingdom
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Justine was absolutely amazing from start to finish. Her knowledge was outstanding. I never felt pressured at all it was one of the best shopping experiences I have ever had. Sarah was also amazing and everything just felt so comfortable. I can’t wait to receive my sofa. Thanks girls.

Reply from Sofology - Manchester
very friendly knowledgeable staff who went out of his way to help,nothing was too hard for him to ensure we purchase the correct item.

Reply from Sofology - Manchester
The staff was friendly and answered all our questions.

Reply from Sofology - Manchester

Reply from Sofology - Manchester
I am really disappointed with my delivery, I was expecting my chair and my sofa. Monday of last week I received an email saying my new sofa was being delivered. However my chair wasn't being made as it was the one from the showroom. My delivery came but only my chair arrived after being promised on 2 occasions that the full suite was coming

Reply from Sofology - Manchester
When we arrived at the store the customer adviser introduced herself to use as Leanne and when we needed advice she was extremely helpful and very knowledgeable about all the products.We felt very comfortable with our whole experience and didn't feel pressured into making a decision and was left to browse at our own leisure. Once again would like to thank Leanne for all her help.

Reply from Sofology - Manchester
Kas and Justine what a dream team, sofology are so lucky to have employee’s like this, they are amazing, they are so welcoming and friendly we would never go elsewhere to purchase a sofa now! 2nd one wow wow what amazing team of people!

Reply from Sofology - Manchester
The customer service was amazing clean showroom very well presented definitely recommend

Reply from Sofology - Manchester
The lady who greeted me was very helpful and pleasant. She guided me to the sofa I’d seen before in a different branch. When my payment via my phone was proving tricky she was patient and helpful. She was professional and friendly and I felt she did a good job.

Reply from Sofology - Manchester
Rose's experience and guidance were first rate. Thanks.

Reply from Sofology - Manchester
I had a great experience in shop with will he explained everything nicely and was very pleasant but then i had trouble trying to pay the balance it kept throwing up the phone number from my last purchase with you 10 years ago which was very frustrating it has since been rectified thankfully

Reply from Sofology - Manchester

Reply from Sofology - Manchester
Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had more questions, they answered each one patiently without rushing. Thanks to Happy’s excellent service, we left feeling very happy and satisfied. Thank you, Happy!

Reply from Sofology - Manchester
I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.

Reply from Sofology - Manchester
I only bought a small item and I am very pleased with it.

Reply from Sofology - Manchester
I just found.d the whole experience very pleasant, the salesman was so helpful and of course the coffee helped me enjoy sitting in my soon to be new chair. I would recommend sofology.

Reply from Sofology - Manchester
The staff were friendly but not pushy and that is what we like , to be left alone to browse but have someone there if we ask . All in all we bought a sofa after lots of trying the style we wanted from here and other stores .

Reply from Sofology - Manchester
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