The staff were extremely helpful. My elderly uncle had a strict criteria regarding size etc and the customer advisor absolutely nailed it! She found us a perfect fit for my uncle. She was very p... See more
Company replied
London Road, G32 8XL Glasgow, GB
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The staff were extremely helpful. My elderly uncle had a strict criteria regarding size etc and the customer advisor absolutely nailed it! She found us a perfect fit for my uncle. She was very p... See more
Company replied
My sales person Matt was very genuine and helpful. He was supportive but not pushy and guided me to the best material and colour to suit use and lifestyle. He was very friendly and made the whole pro... See more
Company replied
Great service and friendly staff! Didn’t feel pressured to buy and all options were shared with me before committing to my purchase.
Company replied
Was a slight problem with paperwork on checking when home went back to.store was sorted immediately Very good service
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
London Road, G32 8XL, Glasgow, United Kingdom
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Reply from Sofology - Glasgow
Great customer service very knowledgeable and patient salesperson. Dara is really good

Reply from Sofology - Glasgow
We where made welcome bye staff when we need sales person we got hannah who could not do enough for us

Reply from Sofology - Glasgow
Only store we found with a great selection. Friendly welcome when entered the store and a breakdown on how the boards work. Free to walk about without feeling pestered. Arlene was fantastic and we returned to purchase from her.

Reply from Sofology - Glasgow
Elie made everything so easy for me. I would highly recommend!

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
Excellent customer service by Kimberley at your London Road, Glasgow branch. Can’t praise her highly enough for all her help. She updated me very quickly and was very helpful and polite. Matt was also helpful as well.

Reply from Sofology - Glasgow
Great service at Sofology, London road, Glasgow. Great customer service from Gordon who explained everything well to us. Thank you!

Reply from Sofology - Glasgow
The service was warm and friendly.Hannah was very helpful and was a pleasure to deal with.I will be recommending 5 stars

Reply from Sofology - Glasgow
Sales person Matt was excellent ,very thorough with his knowledge of the sofa
Very courteous. And not pushy at all

Reply from Sofology - Glasgow
Met Hannah in the Glasgow showroom who guided round the store assisting with current options, colours, terms and prices. Really good to see a young person being knowledgable about the company’s products and processes while still enjoying her job and promoting the company itself. Great outlook on life. Very encouraging, especially in the current climes.

Reply from Sofology - Glasgow
Pleasant showroom. Kimberly, who showed us around was very helpful without being pushy.

Reply from Sofology - Glasgow
Great sales person Darragh Glasgow store very helpful

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
We were approached right away with lovely girl her name was Kimberley she was so helpful and had great knowledge

Reply from Sofology - Glasgow
Gordon from Sofolgy really put us at ease and offered loads of advice and help. Everyone in the store was warm and friendly making the whole experience and purchase of our new sofas a painless process. Would highly recommend to all.

Reply from Sofology - Glasgow
The sales person I spoke to was very helpful and knowledgeable about the sofas I went on to buy.

Reply from Sofology - Glasgow
Very friendly service, no pushing for sales, sales rep Kimberly was very informative, professional and made a nice cup of coffee

Reply from Sofology - Glasgow
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