We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... See more
Company replied
Location
Switch locationUnit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB
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A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or ques... See more
Company replied
Great service provided and the sales consultant was friendly and knowledgable. We are looking forward to receiving our sofa.
Company replied
Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with auth... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, United Kingdom
4.8
Excellent
3K reviews
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Excellent staff
Jess was great and stayed in contact with me from when I originally looked to when I finally purchased 3 months later.
28 February 2026
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Cannock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Shannon, we will make sure to pass this on! Have a nice day.
Excellent service
Excellent service, Linda was fantastic, very informative explained everything perfectly, and makes a good tea and coffee as well 👍🏻😂 would highly recommend the Sofology Cannock Store, best price sofas we had looked at too!
22 February 2026
Reply from Sofology - Cannock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Quick and easy
22 February 2026
Reply from Sofology - Cannock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kimberley at the Cannock store was more…
Kimberley at the Cannock store was more then helpful from start to finish, and even rang to check everything was sorted when I amended my order, fantastic customer service
17 February 2026
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kimberley. Have a great day 😊
Very welcoming experience
Very welcoming experience. Had a coffee while I ordered. The sales lady was so lovely, friendly, helpful, kind and just a lovely lady.
Easy process.
Although the internet system was causing the lady a problem, she was so sorry for the delay but it wasn’t her fault.
19 February 2026
Reply from Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Above and beyond
Shannon at the cannock branch was very helpful and worked out a payment plan/delivery to fit our needs
15 February 2026
Reply from Sofology - Cannock
Thank you for sharing Hope :-)
Excellent customer service and easy to…
Excellent customer service and easy to purchase.
18 February 2026
Reply from Sofology - Cannock
Thank you for sharing your experience Steve!
Reply from Sofology - Cannock
Thank you Nicholas
Reply from Sofology - Cannock
Hi Deborah, thank you for awarding us 5 stars :-)
The experience was delightful all the…
The experience was delightful all the staff were very helpful and nothing was to much trouble they were wonderful thankyou no
17 February 2026
Reply from Sofology - Cannock
Thank you for awarding us 5 stars Mr Parkin :-)
Kimberley was extremely knowledgeable…
Kimberley was extremely knowledgeable and professional throughout the consultation. She clearly has a lot of experience and truly knows what she’s talking about when it comes to sofas. She took the time to explain everything clearly and made the whole process easy and enjoyable. On top of that, she was very friendly and approachable, which made the experience even better. I would highly recommend her for anyone looking for expert advice.
15 February 2026
Reply from Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kimberley. Have a great day 😊
Great Customer Service
Great Customer Service, really explained our options well without the pressure
7 February 2026
Reply from Sofology - Cannock
What an amazing review, thank you so much for taking the time to write this 😊
Lisa at the cannock store was very good…
Lisa at the cannock store was very good explained everything good customer service very happy.
14 February 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.
Excellent service from Lisa from Cannock
Excellent service from Lisa from introduction no hard sell very knowledgeable thank you for all your help very happy
14 February 2026
Reply from Sofology - Cannock
Thank you for awarding us 5 stars Kevin
Reply from Sofology - Cannock
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Was treated tremendously by Lisa only…
Was treated tremendously by Lisa only issue very slow wifi
8 February 2026
Reply from Sofology - Cannock
Thank you for choosing Sofology!
was very informatiive and polite…
was very informatiive and polite offereda drink and biscuit gave all contacts and reassuring details answering questions about cover and cleanning very affectionate very satisfactory looking forward to my purchase
7 February 2026
Reply from Sofology - Cannock
Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great staff,knowledgable but not pushy
Great staff knowledgable but not pushy. Excited to receive my furniture
6 February 2026
Reply from Sofology - Cannock
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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