Sofology - Blackburn Reviews 

Amazing customer service

Great experience of the agent in store. Very friendly and helpfu;

Excellent thanks so much easy to use webpage

Great product, great price and the sales lady "Sandra" was excellent, kept me informed throughout and explained how the whole process worked

Good customer service from the same worker over the 2 days :)

The sales person Ash was absolutely brilliant and helpful and courteous without being pushy, explained everything in great detail and made my shopping experience a delight, she was extremely friendly and understood my needs without any hitches! thank you so much!

Friendly helpful advice; good choices; shop is well set out.

Lovely store, plenty of options and friendly staff, massive shout out to Damian, credit to your staff, helped me massively and nothing was a problem for him

Helpfulness and effort of salesperson Mike to aid us in choosing the right sofas to fit our needs.

Really good service.

On a recent visit to the store, both myself and my wife were impressed with:
A very friendly approach after given time to ask for assistance.
We felt assured and happy with the help, expertise and the outcome of the purchase on the first visit.
On our second visit further help with a query and an addition to the order was done promptly without fuss.
I would like to recommend a visit to this store.
Thank you Sid and Neil for your help.

So much selection on style, size and fabric. Really great help around the shop for all my questions which was very reassuring as this was my first time buying a sofa!

Wonderful shopping experience. Sales assistant let us know she was there when we were ready, stepped back and left us to peruse. No hard sales. No interruptions.
When we did have questions she answered clearly.

We looked at other sofa stores; all the same - poor sales people hovering over us, trying the hard sell.

Went back to Sofology to look again at the sofa we liked. Another sales assistant came over and we said we’d been talking to another young lady earlier. He went and fetched her and she concluded the sale, (he could have done this himself and claimed the ‘sale’ but he didn’t).

She was very sympathetic to my mother’s situation who had recently lost her husband.

Overall, a wonderful experience and very much appreciated.

We have not yet received the sofa (purchase only made today) but so far … experience brilliant.

Nashrin was really helpful and took time to talk us through various options etc.

We were not followed around store and your sales people were very friendly. helpful and polite. The service I received was excellent

Very happy with service but no included leather cleaning kit, no offers when spending now over 4K which is disappointing.

Our experience at Sofology was brilliant. Damien was super helpful and helped us find our perfect sofa!

Looking around for couches was a lovely experience, with lovely staff.

Knowledgeable and pleasant sales assistant. Good choice of furniture.