SNG Barratt Reviews 

319
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and knowledgeable staff for providing exceptional guidance, alongside a massive selection of hard-to-find components that consistently arrive very quickly. People also deeply appreciate the smooth and straightforward ordering process, whether they prefer purchasing online or speaking directly with friendly representatives on the phone. However, some reviewers were not happy with expensive shipping fees, unexpected delivery delays, and occasional problems with couriers failing to arrive as scheduled. A few other people also noted frustrating issues regarding incomplete shipments or replacement parts that required significant manual modifications to fit properly.

What people talk about most

Product

People report positive experiences with product, highlighting a broad selection of well-priced components,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and knowledgeable staff... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as extremely helpful,... See more

Order

Customers had positive experiences with order, highlighting a quick, easy ordering system and fast shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of SNGB for the best part of two decades and they have never let me down. Often my orders are complicated and complex but the dedicated sales and technical staff are more... See more

Rated 5 out of 5 stars

I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... See more

Company replied

Rated 5 out of 5 stars

I was looking for a part for my car and despite finding some second hand parts online, SNG Barratt were able to offer me a brand new part at a very reasonable price. Part arrived swiftly and well p... See more

Rated 5 out of 5 stars

After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... See more


Company details

  1. Auto Parts Manufacturer
  2. also in
  3. Auto Machine Shop
  4. Auto Parts Market
  5. Auto Parts Store
  6. Car Accessories Store
  7. Jaguar Dealer

Written by the company

Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

319 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(319)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you can, avoid this company.

My experience dealing with SNG Barratt NL has been poor; they are completely irresponsible and do not value their customers—I placed two orders, and both times I received incomplete shipments.

8 October 2026
Unprompted review
Rated 1 out of 5 stars

Many times now you supply the incorrect…

Many times now you supply the incorrect parts.
You need to understand the effect this has on our business costing time, money and dissatisfaction with our customers.
In the past 6 months it has happened on more occasions than not

1 September 2026
Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable, underpromised and over delivered. Easy to talk to on the phone and experience not ruined by useless complicated website unlike most modern day organisations, thanks for great service and please do not change.

1 September 2026
Rated 5 out of 5 stars

Well organzied shop

Well organzied shop, usually good quality parts and good prices. Max is doing a great job dealing with quality concerns. Issues are solved quickly.

1 September 2026
Rated 5 out of 5 stars

I have been a customer of SNGB for the…

I have been a customer of SNGB for the best part of two decades and they have never let me down.
Often my orders are complicated and complex but the dedicated sales and technical staff are more than up to the challenge.
There is also the personal touch when doing business with SNGB. The person you are dealing with supplies his or her email address.
Well done SNGB and I will continue to recommend you to my many car enthusiast friends.
Neil Kershler
Sydney Australia

1 September 2026

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