Scopex Reviews 

76
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and smooth money transfer process, noting that international transactions are completed very quickly with competitive exchange rates and zero service fees. Many consumers also point out the friendly and dedicated support staff who readily provide guidance and efficiently resolve payment issues whenever they arise. However, some customers also noted that certain larger or international transactions can occasionally get stuck in the verification stage for several days without receiving clear updates. Some reviewers expressed deep frustration regarding delayed response times and automated answers from customer support when attempting to track these pending funds.

What people talk about most

Payment

Consumers find payment to be mixed, as many reviewers highlight fast money transfers with zero fees and good... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise the friendly staff and... See more

Service

Customers had positive experiences with service, noting that transactions are remarkably quick and reliable.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the application is very... See more

Response time

Reviewers highlight ambiguous aspects of response time, with some customers praising the quick and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ScopeX offers a good conversion rate on every transaction without charging any service fee. I've been using their app for over 2 years now and have rarely had any issues. They have come a long way wit... See more

Rated 5 out of 5 stars

I transferred close to 4600€ and they provided better rates than google. The initial verification will take sometime but once I transferred euros, i received the money in my indian bank account in les... See more

Company replied

Rated 5 out of 5 stars

I had a great experience using ScopeX to send money from Euro to INR, and I’m honestly impressed! 😊 The whole process is simple, fast, and completely hassle-free. The exchange rates are competitive... See more

Rated 5 out of 5 stars

My transfer with Scopex was completed in seconds, if not minutes, and the process was smooth overall. Based on my experience, users need to stay within the app and carefully follow all the instruction... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

76 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(76)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am feeling greatfull this app this is…

I am feeling greatfull this app this is amazing and quick transfer app.

21 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your wonderful feedback! We’re glad to hear you’re enjoying Scopex and finding our transfers quick and convenient. We truly appreciate your support! 😊

Rated 5 out of 5 stars

The customer support team were really…

The customer support team were really helpful in solving my issue. Keep it up

18 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for your kind words! We’re glad to know our Customer Support team was able to help resolve your issue. We truly appreciate your feedback and support. 😊

Rated 5 out of 5 stars

It was nice experience with Pooja she…

It was nice experience with Pooja she handled very well with polite way,and very kind she shorted the issue,
Thank you Pooja for this

16 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your kind words! 😊 We’re happy to hear that Pooja was able to assist you politely and resolve your issue smoothly. We’ll definitely share your appreciation with her.

Rated 5 out of 5 stars

Fast transfer with zero fee

Fast transfer with zero fee, whatelse a user wants. Great app, recommended to fellow Indians.

15 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for the wonderful review! 😊 We’re glad you’re enjoying the fast transfers and zero fee experience. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Good service and amazing rate

I transferred close to 4600€ and they provided better rates than google. The initial verification will take sometime but once I transferred euros, i received the money in my indian bank account in less than 5 minutes. Would definitely recommend and use them in future :)

15 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for sharing your experience! 😊 We’re glad to hear that you found our rates competitive and that your transfer reached your Indian bank account so quickly. We also appreciate your patience. Your recommendation means a lot to us, and we look forward to serving you again!

Rated 5 out of 5 stars

Excellent customer support

In the era of chatbot; a dedicated human is there to support your query.. Thank you so much team.. checking again and again on me.. truly impressed by their service.

8 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your kind words! We’re truly glad to know that our team could be there for you and make the experience a positive one. Your appreciation means a lot to us, and we’ll always be here to support you whenever you need us.

Rated 5 out of 5 stars

Best Customer Service

9 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your kind words! We’re really happy to hear that you had a great experience with our customer service. Your feedback means a lot to our team and motivates us to keep providing the best support possible. 💙

Rated 5 out of 5 stars

Very very kind and actively supporting…

Very very kind and actively supporting person, was there throughout the process where i needed help, really good person who i got, got my issue resolved

7 September 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your kind words! 😊 We’re truly happy to hear that you felt supported throughout the process and that your issue was resolved. Your feedback means a lot to us, and we’ll make sure your appreciation reaches the team member who assisted you. 💙

Rated 5 out of 5 stars

Highly trustable application with ease…

Highly trustable application with ease of money transfer

28 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for your wonderful feedback! 😊 We’re delighted to hear that you find Scopex trustworthy and that your money transfers have been easy and seamless. We truly appreciate your trust in us! 💙

Rated 5 out of 5 stars

Swift response and guidance to solve…

Swift response and guidance to solve the issues raised. Thank you

28 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for your kind feedback! 😊 We’re glad we could provide you with a swift response and guidance to resolve your issue. We truly appreciate your support! 💙

Rated 1 out of 5 stars

Transfer stuck for 2+ days

Transfer stuck for 2+ days, then disappeared from the app – very poor support

I am extremely disappointed with my experience with ScopeX.

I initiated a €5,000 transfer to wallet. The money was debited from my account, but the transfer remained stuck at “Verifying Funds” for more than 2 days.

Despite contacting customer support and repeatedly asking for an update, I did not receive a clear explanation or a proper resolution. This is also one of the Major concern and issue.

Now, the situation has become even more concerning: the transfer request has expired and is no longer visible in the ScopeX application. I cannot even track the transfer or see its current status.

My money has already been debited, yet I have no visibility of where the transfer currently stands.

For a financial service, this level of communication and support is extremely worrying. I expect ScopeX to urgently clarify:

* Where is my €5,000 currently?

My bank is already confirmed that money is debited and required transition details and receipts shared with Scopex team but no proper response.

I hope ScopeX takes this complaint seriously and provides a clear resolution rather than another generic response.

28 August 2026
Unprompted review
Scopex logo

Reply from Scopex

We sincerely apologize for the delay and the inconvenience caused. We understand your concern, especially regarding the visibility of your funds. We’re glad to confirm that the issue has now been resolved and your funds have been successfully processed. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Fast and transparent

The transfer is fast with great convertion price and it was instant. Customer service was greatful, they are always in contact until the questions are resolved.

28 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your kind words! 😊 We’re thrilled to hear that you enjoyed the instant transfer and great conversion rate. It’s especially wonderful to know our support team could be there for you throughout. We truly appreciate your trust in Scopex! 💙

Rated 5 out of 5 stars

Easy assist and quick without worry

Easy assist and quick without worry . Thanks scope X team .

27 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for your wonderful feedback!😊 We're delighted to hear that you had an easy and worry-free experience with Scopex. Your support means a lot to our team!

Rated 5 out of 5 stars

It was a great support from scopex team…

It was a great support from scopex team while transferring fund to India from Slovenia. The customer service was excellent

26 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your wonderful feedback! Your kind words mean a lot to the entire Scopex team. We truly appreciate your trust and support! 😊

Rated 5 out of 5 stars

Great product

Great product. The UX is a bit clunky at this stage, but everything works. The exchange rates are great, and the process to transfer is really easy.
Looking forward to a cleaner experience!

20 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for the thoughtful feedback! We’re glad you’re enjoying the great exchange rates and easy transfer process. We also appreciate your feedback on the UX, we’re continuously working to make the experience smoother and more intuitive. We look forward to giving you an even better experience! 😊

Rated 1 out of 5 stars

This stupid app making me again in…

This stupid app making me again in trouble, i can't able to send money, it was showing error or else couldn't complete authorization

20 August 2026
Unprompted review
Scopex logo

Reply from Scopex

We’re sorry you’re facing this issue again. Our team is actively working on it, and we’ve tried reaching out to you multiple times to assist with the same concern. Please get back to us so we can help resolve this for you.

Rated 3 out of 5 stars

I had a worst experience while…

I had a worst experience while transacting the money from Germany to India. The platform seems to be very user friendly.
For the testing purpose I have initiated 50€ transfer. The response was also not clear from the support team. After a day with lots of messages to support team, I got my refund back.
I have updated the review and rating because of the refund. Not for the service.
I had a plan to transfer a huge amount, but god's grace the first transaction itself gave me the idea how this platform works. I don't know about others experience. and I have no idea about how to reach their exact customer support.
If anyone from the Scopex see's this response, please don't send the standard response. Please try to improvise your platform and provide a better service. I accept that sometimes there would be some issue in transactions. But please provide a better customer support.
My Transaction ID: 8IXDLBMX.

18 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for your honest feedback. We sincerely apologize for the inconvenience you experienced. The issue with transaction 8IXDLBMX was due to banking partner and not Scopex directly, and the funds were subsequently refunded to you. We understand that the experience was frustrating, particularly with the delayed communication, and we’re working to improve our support experience. We appreciate your feedback and patience.

Rated 5 out of 5 stars

My transaction got sucked for 4…

My transaction got sucked for 4 days…but customer service was well connected with me everytime and very patiently sloved my query.
Special thanks to abhijeet and team

17 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you so much for your kind words! We’re glad our support team could stay connected with you and help resolve your query patiently. We’ll definitely pass your special thanks on to Abhijit and the team. 😊

Rated 5 out of 5 stars

Nice experience

17 August 2026
Unprompted review
Scopex logo

Reply from Scopex

Thank you for sharing your feedback! We’re glad to hear you had a nice experience with us. 😊 We truly appreciate your support!

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