Scalable Capital Reviews 

Great service and great app. Have only had fun using scalable.

App is unstable, displayed KPIs are useless:
I want to see portfolio performance in % (per year) to see the actual performance, and relevant statistics in the stock charts (technical and fundamental indicators). I am not even seeing which stock exchange my stocks were bought through so securities transfer to/from Scalable is a nightmare.

What I like: Selection of securities, direct connection with taxation account in Germany

It has very less no of crypto coins. Also even within tax limit it deducts tax and there is no explanation in the app why is the reason for it! User experience is not good

There are expats who are using the new-age brokers, especially Scalable due to ease of use and availability of English language support. However, if we have to move out of Germany, unfortunately we have to close the depot account with Scalable Capital. It would be much more useful and attract new customers if foreign tax residents are supported as well.

Great collection of ETFs and Bonds. The buying and selling experience is great. The account summary could be a little better, I mean, I can't see what's the growth rate of the entire portfolio. The absolute return is only good up until about a year or two, then one need to normalize by amount and time.

I enjoy the trading experience with Scalable; it is easy to use, applies two factor auth and it feels pretty secure; also the overview of the trades is very clear and helps taking the right decision

The app is great, user-friendly and intuitive.
What makes me give only 4 stars is my recent phone call with the service that completely failed to answer basic questions. I intended to recommend Scalable Capital to a friend of mine but the service was not helpful at all with it. Pity! But I'm happy I'm using it.

A very good Demat App, easy to use and robust 😊💐

Customer Service is really bad. Not easy to get on call and e-Mails are responded slow.

Recent iOS updates have raised some questions about stability. Also, sometimes the web and iOS app show different values for my balance and daily earnings. Other than that, I am generally satisfied.

So far my experience has been positive—no complaints. Easy to use, easy to pay money in and out. Portfolio growth has improved recently and is on par with competitors (I use five robo-advisors and Scalable ranks well in terms of ease of use and overall performance)

love the app, great and easy way to see %gains / losses for any given month or even time range.
Super easy ordering, pay in and out.

Not much red tape and a fairly straightforward access to key information. No delays in updating personal financial data. The Lichtenstein bank they cooperate with seems to reduce its communication with Scalable customers to the strict minimum though.

I have being using SC for a while now, mainly for auto investment, so far so good. But worth mentioning that I never sold or cash out, so that part of experience yet to be discovered.

Pros: Great UI, great diversity of stocks and ETFs.
Contra: It's ridiculous it doesn't support instant transfers. Even Sparkasse supports it now.

simply incredible. Everything top quality service

Scalable TOP! Baader bank FLOP!

I cant trust my full portfolio to a bank like Baader, that cant get their customer support together.

Scalable Capital uses Baader Bank at the backend to fulfill all of their brokerage obligations. This means if you pay into or pay out of your account, it needs to go through the middleman Baader bank. Clearing and taxing a stock you sold takes up to 3 days. Any other bank does it in minutes. Then transferring it into your account takes another 3 days. (Dear scalable capital, this is against German law and I already wrote Bafin). Ever heard of sepa instant? They didn’t. Don‘t use a Neo broker just use some other Direct bank.

Opening the account takes a bit more time than expected

The service is transparent and the app is great. You have to be patient, but at some point you get the gains.